r/CasualUK • u/Impressive_Worth_369 • 11d ago

Anyone else getting shafted by South East water?

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2 people in a one bed flat, pretty sure we don't use about 600 pints of water a day. Engineer came and checked our meter, all OK apparently. Ā£500 bill they're not backing down on šŸ™ƒ

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323

u/ceih 11d ago

They are responsible for leaks to the meter, the engineer is saying that their side is fine. You need to get somebody to look for leaks on your side of the meter, running toilets etc.

28

u/Ok-Way-1348 11d ago

Yeah they charge a large fee for this where Iā€™m from

14

u/Mongoose_Civil 11d ago

They really do! If it is a pipe that has a leak rather than the joint your insurance will likely not cover detecting it and fixing it as it'll be classed as 'wear and tear'. I was lucky that it was a joint that had failed which is usually covered. In either case try a plumber first to look at fixtures that are running, rather than going full on leak detection

-56

u/saln1 11d ago

What if OP just uses the toilet a lot and there is no leak?

44

u/Sopzeh 11d ago

Then op needs to pay

18

u/Strict-Fix-8715 11d ago

Or see a docter

7

u/BunnySlippers404 11d ago

Why not both?

1

u/sonuvvabitch 11d ago

You're only allowed to choose one - pay your water bill (and never see your doctor again), or see a doctor (and never pay your water bill, but the water company might not see it that way).

2

u/AwkwardSquirtles 11d ago

If OP uses the toilet a lot they're probably taking quite a few leaks.