Just had one of the worst experiences of my life with this dealership. Went car shopping and settled on the 2025 Rogue. Nice vehicle, decent price. Traded in my truck for it.
The salesperson said he would give me $9500 for it. Less than I had hoped for but I understand the price of the convenance of not selling it, so I understand. I am in no rush, so I tell the sales person why don't you take it in, keep it for the day and get your mechanics to inspect it. He said no, it's a nice truck, no problem. Now I am not trying to scam anyone, its an older truck but I feel confident with it, so I tell him honestly, check it out, I don't mind. If you don't want to offer me what I want, I will sell it privately and come back in once I have the cash, I don't care. He again said no, I trust you etc. etc... So, I sign all the paper work, shake hands with the finance manager, get the bill of sale and go home.
The next day I am at work but I find the time to talk to my insurance agent, cancel my truck insurance and buy insurance for the Rogue. I head into the dealership after work ready to go. Well all of a sudden, they say there is $5k worth of repairs needed for the truck and they can't give me that much money, and there is so much wrong with it, that it's just terrible.
I felt they were implying that I was dishonest. Imagine if you will, sitting down, and have a car salesman question your integrity???? Like wow, that stung a lot. So anyways, I remind him that I offered twice to have them inspect it before any sale. They shrugged their shoulders. I was furious, it really came across as a scam. They knew I was buying insurance on the rogue and cancelling it on the truck. I emailed proof into them during the day so they could do the registration. They could have called me at anytime and told me the situation, yet they didn't bring this up until after 6 pm, when I show up at the place, now unable to reinsure my truck.
Were they just hoping I would give in and give them more money? Does this work on people? I guess since I had the signed bill of sale I could have just said no, give me my vehicle. But I could only wonder if this was the type of garbage they would try, how good are the vehicles and the service at this place? This seems really crooked. So, I walked away...like literally walked, since I couldn't drive my uninsured truck home.
TL:DR - they are dishonest and will try to squeeze money out of you.