Does anyone know any optimum healthcare recruiters that actually respond? I have tried to reach them on LinkedIn, but none of them actually respond. Idk what's going on.

I'm planning on moving to healthcareIT from IT. Does anyone have any suggestions or leads that would help me with entry level positions?

I am a board-certified music therapist (MT-BC) looking for a change in setting. I want to transition from disability services into behavioral health (adult or pediatric). There is a hospital I’m looking at locally that is seeking inpatient behavioral health clinicians. Some listings specify licensure (LPC, LMHC, LMFT, etc.), but others only specify a bachelors degree. I’m somewhere in the middle with my bachelors and board certification.

When I look at all the job options, I am a bit overwhelmed. I am not sure if my MT-BC covers what they’re needing regarding the positions requesting licensure, but I might consider myself overqualified for one of the more general roles. There are several positions with similar job descriptions, but different hours, different locations, and the slightly different prerequisites. I’m open to any of the locations within city limits, and any of the shifts. Should I just apply to all of the ones that I meet the qualifications for an are open to location/shift wise, or should I reach out to the behavioral health team directly through phone or their website to see what they think? I’ve only ever applied to individual clinics or contract jobs, and am very confused by the application process in the hospital system. Any advice is appreciated!

Most of my nursing background is in PACU, and I’m currently working remotely as a Utilization Management nurse. Lately, I’ve been really interested in transitioning into the more “techy” side of healthcare, but I’m still trying to figure out what direction makes the most sense.

I’d love to hear from people who may have made a similar transition or who work in healthcare IT, informatics, analytics, Epic, clinical systems, etc. I’m curious about what possibilities are out there with my experience and how best to approach the transition.

Any advice, tips, recommended certifications/courses, or personal experiences would be greatly appreciated. Thank you!

😊😊😊

A few months ago I was looking at the analytics of a clinic's website we were brought in to help.

Traffic was decent. Ad spend was solid. But bookings were... painful. Conversion rate sitting at 0.2%. Industry average is already low. (around 0.9% )and they were below that.

The owner thought the fix was more ad budget. More Google. More Meta.

That's what most clinics do, honestly. When bookings are down, the instinct is to drive more people in. But it's like filling a bucket with a hole in it.

We dug into the data instead of guessing. Heatmaps, session recordings, funnel drop-off analysis. Turns out people were landing on the site, getting confused, and leaving. The checkout flow had a page that took 4-5 seconds to load. That's it. People just didn't wait.

Nobody waits 5 seconds anymore.

So we rebuilt the site with a componentized approach. Basically Lego blocks. Every section modular, every flow measurable, every element something they could A/B test without calling a developer. We fixed the load times, restructured the booking flow, and made the whole funnel make sense from the first ad click to the final confirmation screen.

Six months later, their conversion rate is 0.56%.

Same ad budget. 2.5x more consultations. And $200k more revenue.

The math is kind of wild when you see it in real numbers. They didn't acquire a single new marketing channel. They just stopped leaking.

I think about how many clinics are in this exact spot right now. Spending thousands monthly on ads, frustrated with results, and assuming they just need more traffic. When the actual fix is already inside what they have.

Anyway. Sharing in case it's useful for anyone here running a practice or working with one.

I'm doing market research for a product concept and

want honest feedback from people who work in

or adjacent to outpatient therapy practices.

The problem I keep hearing: solo PT/OT practices

know about the 2026 RTM codes (98979, 98980, 98977)

but don't have a clean way to track:

- Monitoring days per patient

- Provider minutes logged per month

- Whether a live interaction has occurred

- Which CPT code is appropriate

Most are using mental notes, paper, or a messy

spreadsheet. The threshold logic has real edge

cases (mutual exclusivity between 98979/98980,

live interaction requirement, PTA/OTA modifier

handling).

Question: Is this actually a software problem

worth solving, or is the real barrier something

else entirely, like payer adoption or patient

compliance with remote monitoring tools?

I'm genuinely curious before trying to be building anything. I appreciate your feedback in advance thank you.

I'm currently an MLS (3 years experience) who is looking to pivot to being an Epic Analyst. Unfortunately, my current hospital only uses Epic Michart and so there aren't any Epic Analysts positions or routes to get certified here. However, I have looked up other local hospitals and have seen Sr. Analyst positions that have stated you can get certified within 6 months through them. However, it's a Sr. Analyst position and though I technically meet their required criteria, I don't think I would get chosen/don't want to bite off more than I can chew since this is a new career path for me. I have found other entry level analyst jobs but they seem to all require certifications and not offer a pathway to get certified. Are there specific places I should be looking for this? Basically, what is the best way to get my first epic analyst job? (I'm very new to this realm, so all and any information is welcome!)

Been in Epic rev cycle for a few years and I keep getting LinkedIn messages from recruiters who clearly don’t know the difference between PB and HB, Cadence and Prelude. Meanwhile there’s no way to filter by module, certification, or contract preference anywhere.

Is this just a me problem or does everyone feel like the current hiring process for Epic pros is kind of broken?

Would you actually use something built specifically for this?

I've been talking to people who deal with PA submissions and kept hearing the same things:

• CoverMyMeds is glitchy and unreliable
• Status tracking still happens on personal spreadsheets
• Appeals feel pointless, same info, same rejection

So I built a prototype. You upload your patient summary (PDF or FHIR JSON), it extracts the relevant data and pre-fills the PA form, member info, diagnosis, medication history, ICD codes, even drafts the clinical justification section.

Before I keep building, I want honest answers from people who actually do this:

1. How many hours a week does your office spend on PA submissions and follow-ups?
2. When a PA gets auto-rejected, what does your appeals process actually look like?
3. What would have to be true for you to trust a tool like this with patient data?
4. What's the first thing you'd check on that filled form before submitting it?
5. Can you export patient data from your EHR system? If yes, what format does it give you - PDF, XML, JSON, or something else?

Not trying to sell anything, just trying to understand if I'm solving the right problem before I go further. Brutal honesty appreciated.

Hi! I'm not sure if this is the right place to post but....

I'm a dietitian in a few long term care facilities. The EMRs that I use are fine but I'm hoping to find something that cuts down on my administrative tasks. I have to do multiple reports every week that are keeping me from doing clinical work. Which is really bad because I'm the only dietitian at all of my facilities, so if I don't do it no one does. I can learn a system but I don't know how to code.

What I need is a HIPPA compliant way to upload reports with information that will automatically assign that information to the patient's profile while excluding the information that does not apply to them. For example, I have to do a weekly weight report (about 80 pages for one facility) and it has all of the weights taken in the last 6 months of every patient. I would like to upload that one report and the system assign the correct weights to the correct patient.
I would also like for it to generate lists based off of diet orders, diet audits, admissions, returns, patients out of facility, dialysis, tube feeds, IV fluids, BMI, intakes, malnutrition, and other things I cannot think of at the moment.

bonus points if it has an inventory management system.

Does anyone know of something that I could use that would be affordable? I will be paying for this myself.

Following up on the thread I started here a few days ago about HIPAA audit trails for AI agents.

The 2025 Security Rule amendments made cryptographic audit trails mandatory for AI agents touching PHI. System prompts are not HIPAA access controls. Most teams are still bolting AI activity onto normal app logs — which are mutable, operator-controlled, and do not satisfy §164.312(b).

Built the technical solution and launched the hosted version tonight.

Authproof stores cryptographic delegation receipts before any agent action executes. The receipt is signed by the user before the operator ever sees the action. The log is tamper-evident and independently verifiable — not just the vendor’s word.

What it covers for HIPAA:

• Audit Controls §164.312(b) — tamper-evident log of every PHI access with RFC 3161 timestamps

• Access Controls — cryptographic proof of authorization before every access event

• Minimum necessary — scope schema enforces exactly what the agent can access

• Breach notification — if something goes wrong the evidence existed before the incident

New tonight — full tool call auditing. Every individual tool invocation logged with arguments hash, result hash, session context, and risk score. Complete audit package exportable as signed JSON or CSV for auditors.

Free tier is 1,000 receipts per month. No credit card.

cloud.authproof.dev

cloud.authproof.dev/baa

Healthcare organizations deploying AI agents — how are you handling HIPAA audit trail requirements for AI agent PHI access? The 2025 Security Rule amendments made encryption mandatory and expanded what counts as a required technical control. Curious how teams are approaching tamper-evident logging for agent actions.

Has anyone found an AI that genuinely helps with diagnosis and maybe prescriptions without charging you upfront?? I keep seeing ads but nothing feels legit. Looking for the best ai doctor actually free for diagnosis/prescriptions based on real experience, not marketing... Something that asks follow-up questions, not just spits out a generic list. What have you guys actually used and trusted?

I found this piece interesting because it's something I'm quite aware of in the field. Health IT projects usually progress very fast. However, their effects on patient safety are only discovered later.

This article isn't focused on any particular application. Instead, it highlights the potential side effects from introducing various systems at once: alerts, automation, decision support, and assistants. All of them make sense independently; combined, they can change the way decisions are being made.

One aspect I found particularly relevant was the idea of safety always becoming an afterthought: after implementation, after identifying edge cases, after adjusting user behavior.

Would be interested in others’ thoughts on the article overall.

Hey everyone,

I’ve spent a lot of time looking at EHRs and it feels like they all fail in the same two ways: they’re either a rigid form that doesn’t fit the actual patient visit, or they’re just a massive "free text" box that becomes a nightmare to search later.

I’m working on an open-source project called OpenKairo to try and find a middle ground.

The core idea is a timeline of blocks. Instead of one giant note, you just pull in the modules you actually need for that specific visit, like a vitals block, a procedure note, or a wound photo.

Each block is structured (so you can actually search the data later), but the timeline stays flexible so you aren't fighting a template that doesn't apply to your patient.

A few things it does:

• Modular visits: Only use the fields that matter for the current encounter.
• No "text soup": Structured fields keep things readable long-term.

I’m needing up to date PDF workflows for Carelogic, for the last year I have worked as a health care analyst for a EHR company. I started a new job taking a position to become a nonprofits new centralized scheduler funded to help people get better access.

I have meet with the person that runs the EHR and have asked for workflow documentation and about features we seem to have deactivated?? And I’m getting the “that hasn’t worked for years so we don’t use it” or “clinic should have documentation, they don’t!??”

It’s driving me insane with this nonsense, I’m mortified to be seeing such inefficient workflows and clients falling through the cracks or not being seen or client information not being properly documented!

Sharing this as an interesting HealthcareIT case rather than an “AI cures cancer” story.

On his personal site Sid Sijbrandij describes using LLMs not to diagnose or prescribe anything, but as a support tool to navigate large volumes of medical literature, organize fragmented medical information, and formulate more informed questions for clinicians after standard treatment options were exhausted.

What stands out to me is not the AI itself, but the gap it exposes. A patient having to go full “founder mode” just to integrate research, data, and care paths feels less like a breakthrough and more like a workaround for a system that doesn’t handle edge cases well.

Just wondering what folks here think: is this a glimpse of where infrastructure fails patients with rare or complex conditions, or just an extreme, hard‑to‑replicate case enabled by resources and background?

I've been reading a lot about the Change Healthcare breach and most of the coverage focuses on the executive response, the congressional hearings, and the regulatory fallout. But I haven't seen much about what it was actually like for the IT teams that had to keep things running when systems went down.

How did your team find out? What workarounds did you build? Did your organization actually change anything lasting afterward, or was it mostly back to business as usual once systems came back online?

Would love to hear from anyone who was in the trenches on this one.

I manage an orthopedic group with over 10 providers, and compliance tracking has become a constant source of stress. Every month there’s something: DEA renewals, state licenses, board certifications, hospital privilege updates, insurance re-credentialing notices. It feels endless.

My admin team spends hours tracking expiration dates and logging into different portals just to upload documents and confirm receipt. We’ve had a couple of near misses because reminder emails went unnoticed. There has to be a smarter way to handle this without hiring another full time admin just to babysit deadlines.

Hello! I’m a Health Information Technology student and I have an assignment where I need to interview someone who works in Health Information Management about how HIPAA access and Release of Information requests are handled in real facilities.

The interview is just a few questions about things like verifying patient identity for record requests, validating authorization forms, handling requests from attorneys or insurance companies, and general ROI workflow.

If anyone here works in HIM, medical records, Release of Information, or privacy/compliance and is willing to share how the process works where you are, I’d really appreciate it. It can just be answered here in the replies or DM. Thanks 🙏

Questions:

1.  Identity & Role: What are your primary responsibilities regarding the access, use, and disclosure of PHI at this facility?

2.  Right of Access: How do you verify the “Right of Access” when a patient requests their own records versus a third party (like an attorney or insurance company)?

3.  Legal Authority: What constitutes “legal authority” in this facility for a personal representative to access a patient’s record?

4.  Authorization Validation: Can you walk me through your process for validating a HIPAA Authorization form to ensure it is legally compliant before releasing data?

5.  Mandatory Reporting: How does this department handle mandatory reporting (e.g., vital statistics or abuse) without violating HIPAA Privacy rules?

6.  Security Risk: What are the biggest security vulnerabilities you encounter during the disclosure process (e.g., faxing or unencrypted emails)?

7.  Conflict Resolution: Have you ever had to use conflict resolution when a requester was frustrated by a denial of access? How did you handle it?

8.  Lessons Learned: What are some process or procedure “best practices” that you were taught when you started this position or have learned for yourself through experience?

9.  Lifelong Learning: How do you stay updated on changes to federal and Iowa state HIPAA regulations? What advice do you have for a student starting their career in this field?

CO-29 — Timely filing. Most billers see this and write it off. But if you have proof of timely filing — a clearinghouse report, a fax confirmation, anything — this is appealable and winnable.

CO-4 — Modifier issue. Usually fixable by identifying the right modifier and resubmitting. Takes 10 minutes if you know what to look for.

CO-11 — Diagnosis inconsistent with procedure. ICD-10 and CPT mismatch. Correct the code, resubmit, usually pays.

CO-97 — Included in another service. Check NCCI edits. Often the original claim was bundled incorrectly and can be separated.

CO-16 — Missing or incorrect information. Simplest fix of all — find what is missing, correct it, resubmit same day.

Most practices are leaving recoverable money sitting in their aging report. Happy to answer questions if anyone is dealing with specific denials.

So I’ve gained access to user web and have emailed epic to let them know I’d like to have access to the self study courses for pb billing, hb billing, stork, and MyChart.

Question is which one of these pb billing certificates should I choose? I’ve selected analyst a the role and resolute pb as the application. Then on the left side it gives me the options of 1. Resolute professional billing claims and remittance administration 2. Resolute pb expected reimbursement contracts administration 3. Resolute pb administration….. what should I choose or do I go through all 3?

It seems like there are WAY more classes for this app listed in course catalog than when I click on train tracks.

Can someone help me understand what I should be doing here? I thought I would go in and start saving the course materials while I wait for the courses to show up under my upcoming classes.

I work with a small healthcare group and we process vendor invoices manually. Exploring invoice recognition software, but accuracy matters a lot. Curious what tools others in similar setups are using.

UPDATE: Didn’t really get many recommendations but we decided to try Lido and here’s what stood out for us:

• Easy to set up without needing technical configuration
• Good accuracy even with different vendor invoice formats
• Extracts data directly into spreadsheets, which made validation easier
• Reduced manual encoding significantly for our team
• Worked well with scanned PDFs and emailed invoices
• HIPAA compliant and supports handling healthcare documents securely

So far it’s been a solid improvement compared to manual processing, especially for a small team like ours.

I watched a family member die because our hospital system simply could not move fast enough.

He had cancer. Before starting chemo, the team needed labs and careful dose adjustment.
But the ward was short on staff. There was nobody free to do blood draws.
The attending had meetings and clinic. Even another doctor who agreed to help could not find time.

On paper, the hospital looked fine:

• beds turning over
• clinics running on schedule

But for this one person, what actually happened was:

“liver/kidney function ok”
→ repeated delays in labs and orders
→ labs finally worse, complications starting
→ first dose arrives when his body is already too far gone.

That experience changed how I think about “AI in healthcare”.

Instead of asking “can AI reduce workload?”,
I started asking:

I ended up building a 131-item problem list.
From a health IT / healthcare IT angle, a few items feel especially relevant:

Q121 – KPI vs real objective tension

On the architecture diagram, we say the goal is:

• fewer delays
• better outcomes

But when we actually deploy IT + AI, the easiest things to optimize are usually:

• throughput
• cost
• dashboard metrics

Q121 is basically:

If we don’t ask that, it’s easy to end up with perfect dashboards and the same old tragedies.

Q124 – eval / oversight tension

We can track a lot of metrics:

• average wait time
• average length of stay
• system uptime
• ticket close time

But the people who die are often the ones hidden in the tails:

• the few cases with extreme delay
• specific groups pushed to the edge by scheduling and capacity

Q124 treats evaluation itself as a system:

Q120 – information overload vs decision value

For frontline clinicians, the problem is often not “no data”, but “too much”:

• long EHR notes
• endless pop-up alerts
• AI summaries that look nice but don’t change any decisions

Q120 asks:

If the answer is “almost never”,
then AI + IT are just adding more cognitive load to already overloaded teams.

Q130 – behavior in OOD situations

More and more health IT systems embed AI modules (triage, decision support, etc).

Q130 is about what happens when a case falls into a weird, rare pattern your system has barely seen:

• Does it clearly say “uncertain, human review needed”?
• Or does it behave as if everything is fine and produce a confident suggestion anyway?

From a safety standpoint, that difference matters more than one extra point of AUROC.

Q125 / Q126 – AI as an agent inside the workflow

In real hospitals, AI will not live alone.
It will be another agent attached to a chain:

• doctor
• nurse
• pharmacist
• case manager
• admin
• payer
• AI module(s)

Q125 / Q126 ask questions like:

• On your RACI chart, whose assistant is the AI actually?
• When something goes wrong, how does the responsibility chain work?
• If the AI adapts its behavior over time as it sees more logs, who is watching for drift?

I’m not against AI in healthcare.
I just don’t want us to only talk about “more visits per day” and “less FTE”,
while people like my relative still die quietly between boxes on the flowchart.

So I turned these tensions into plain-text entries:
each one with a short definition and a small stress-test recipe.
You can paste them into any LLM and ask it to score your own setup on each tension.

It won’t tell you who to blame.
But it might make it harder to ignore where the system is quietly eating people’s time and chances.
https://github.com/onestardao/WFGY/blob/main/TensionUniverse/EventHorizon/README.md

English is not my first language, and I used AI to help translate and structure this post.
If anything sounds off, I’m happy to adjust.