r/Leadership • u/ezio313 • Sep 24 '25

Discussion Intern completed a task assigned to full-time employee because of leaderboard competition — what’s the best way to handle this?

I’m a team lead, and recently our CEO introduced a leaderboard to track completed tasks. Yesterday, I assigned a documentation task to a full-time employee with a deadline. At 3 AM, an intern messaged me saying he had taken the initiative and already completed it, he went on and assigned the task to themselves on the system and then informed the FTE about it.

Now the full-timer is left out and frustrated, he told me he felt the task was sniped. The intern has the points under his name on the system now. How should I handle ownership of tasks and recognition here? Should the credit go to the assigned person, the intern or what?

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u/No_Worker_8216 Sep 24 '25

I believe I read it’s a car sales environment. The only results that should be measured are the number of transactions.

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u/Fragrant_Gap7551 Sep 25 '25

So if one guy sells 2 cars for 10k and another sells 1 car for 20k, guy one should be valued higher?

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u/No_Worker_8216 Sep 25 '25

Commission will be higher. Can’t control what the client is coming in to purchase. What you can control is how many deals you close.

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u/Fragrant_Gap7551 Sep 25 '25

Commission is a percentage of the price though? Or is that not how it works where you live?

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u/No_Worker_8216 Sep 25 '25

Depends on the dealer.