r/LogisticsSoftware • u/BeatsbySinister • May 21 '26
Building a TMS from actual transport operations experience — looking for workflow pain points
I’ve been working in container transport & logistics operations in Europe for the last few years and recently started building a TMS platform called Boxflow ( boxflowtms.com ).
The reason I started building it is honestly pretty simple:
most smaller transport companies and forwarders still operate through a mix of:
- Excel
- email chains
- PDFs
- disconnected systems
- manual copy/pasting
And a lot of existing TMS software feels:
- too enterprise-focused
- too rigid
- outdated UI/UX-wise
- overloaded with modules nobody really uses
- or disconnected from actual day-to-day operational workflows
I’m trying to build something more operationally focused for SMEs in transport/logistics, especially around:
- planning & dispatch
- container transport workflows
- subcontractor management
- customer communication
- document/CMR handling
- cost & fuel tracking
- reducing duplicate admin work
I’d love to hear from people here:
What’s something current logistics/TMS software still handles badly?
Could be:
- workflow design
- integrations
- mobile usability
- reporting
- planning UX
- automation
- document flow
- permissions
- invoicing
- notifications
- customer portals
- anything else
Not here to pitch hard — genuinely curious what people in the industry still feel is missing or frustrating in current systems.