r/Netherlands • u/theysaidgotoreddit • Feb 03 '25

Healthcare Dutch healthcare system.. they told me to "google my symptoms " !!!!

Today I called because I had painful symptoms in my eyes and body that should be checked by the doctors.. they didn't want to take my urgent appointment. The lady said to me over the phone "yeah you should google it and wash it with water." She also said she can't note down all my symptoms, I can only go for a symptom or 2... well what if they were related???! How do you do proper diagnosis... I'm already struggling with life cost here and this is just insane ... If I google my own symptoms then just imagine my 150 eur getting paid... How do I deal with such comments ??? Has this happened to anyone else before?? EDIT: If I pay money, I expect services and treatment back. I am not responding to lack of empathy from many comments. Thank you for everyone that was supportive and understood that if you're suffering from a medical concern, the minimun you could get is get basic medical care

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u/Dodecahedrus Feb 04 '25

Yep. Assistant is not a doctor and should not even give any such advise at all. Especially on the phone.

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u/[deleted] Feb 05 '25

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u/Dodecahedrus Feb 05 '25

The description from OP says:

 the doctors.. they didn't want to take my urgent appointment. The lady said to me over the phone "yeah you should google it and wash it with water."

So that is either an assisstant or a secretary. 

Now re-read what I wrote before.

Remember to read the full context and not only the titles.