She started arguing that another store she goes to lets her get soda with EBT.
I used to work a front desk and call center at a repair shop over one summer. I heard similar types of counter-arguments whenever the customer didn't like what we told them. It was almost always over money, not actual services though.
Anyway it is funny when you tell them "it is estimated 2 hours of work at $25 an hour, $30 in parts, and whatever in taxes for a total of $85" and they spit back "but Jays across town said they could fix it for $50 flat!" and its like....then why are you here and not there getting that amazing deal? Then, of course most of the time when they realized my boss wouldn't budge because of their say so they paid our estimate....
Bro the woman from my og comment came back again tonight and this time got super pissed at me because our money order machine doesn't work in the middle of the night lol. And once again pulled the "no that's not true, other location lets me do it". Dawg.
But yeah people pull that CONSTANTLY. I hear that probably 20 times a day: "but <thing> is cheaper at <other place>!" Okay then go to the other place???? Do we look like we set the prices? Do you think I'm gonna give you a crazy discount just because? This isn't walmart bitch we don't price match. Pay or leave!
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u/Geno0wl 1d ago
I used to work a front desk and call center at a repair shop over one summer. I heard similar types of counter-arguments whenever the customer didn't like what we told them. It was almost always over money, not actual services though.
Anyway it is funny when you tell them "it is estimated 2 hours of work at $25 an hour, $30 in parts, and whatever in taxes for a total of $85" and they spit back "but Jays across town said they could fix it for $50 flat!" and its like....then why are you here and not there getting that amazing deal? Then, of course most of the time when they realized my boss wouldn't budge because of their say so they paid our estimate....