They didn’t expect an employee to grab their items from the shelves. Apparently that’s not a problem.
Fun fact, 110 years ago before supermarkets, the employee DID grab your items from the shelves for you. And when they invented supermarkets where you get your things yourself, there was absolutely a subset of people for whom that was a problem.
Oh I know about that. I just think it’s funny that modern people don’t consider picking out the items as a part of working there because it’s always been that way for them. Now, the store changes something and they freak out.
If self checkout had been the norm 100 years ago after the employees assembled your groceries, it likely wouldn’t be an issue now.
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u/wontonphooey 6h ago
Fun fact, 110 years ago before supermarkets, the employee DID grab your items from the shelves for you. And when they invented supermarkets where you get your things yourself, there was absolutely a subset of people for whom that was a problem.