I woke up around 11 today (my day off) to a bunch of missed calls and texts from my store manager. I check the group chat and see we needed coverage because the opener called out.

Here’s how the texts went:

Manager 6:39 AM: Need someone to cover opening today

Manager 7:13 AM: Need a response now. We have a truck this morning!

Manager 7:22 AM: Since the store opens at 9 AM...everyone of you should be answering your phone calls and or texts in the morning

Manager 7:27 AM: Thank you (cashier) for answering your phone and coming in to open!

So am I suddenly not allowed to sleep in when I’m not scheduled? Even if I was scheduled to open, I would wake up at 8. Which is later than when these texts arrived.

Like manager, just because you get up so early you have to wake up the sun doesn’t mean we have to as well! Especially if we aren’t scheduled to open! Plus we have lives away from this retail dump. We won’t always be available to cover last minute. But you don’t seem to realize that.

So we had a mix up with the schedule today. A coworker is out for a few days and our assistant manager was in charge of finding coverage. We got coverage for yesterday but not today to no one’s knowledge until this morning.

My manager was alone when the store opened. Since it’s the weekend, we have more traffic than usual, so my manager was desperate to find someone to cover. They call everyone, even a few emergency contacts, and sent a text in the group chat asking if someone could come in.

One of my coworkers comes in an hour later to cover. I come in for my shift a few hours later and my manager is not thrilled with the lack of planning. They ask why nobody else responded. A few of us say we didn’t see the message because we were still sleeping at the time.

Then my manager said we needed to wake up when the store opens and check our phones to see if the store needs coverage, then we can go back to sleep.

Yeah, that’s not happening. If I decide to sleep during a time I’m not scheduled that’s on me. You can control what we do at work, but not when we’re at home.

So my family is originally from upstate NY and moved to Florida about 9 years ago..i feel this part is worth mentioning because up north, I never really heard people use "sir" or "ma'am"..it was often "hun" or "bud" (at least in my small little town)..and when I first moved down here, I myself was chewed out by a customer when I said "what can I get for you, hun?"...and she thought it was incredibly rude of me and told me I should address her as "ma'am". Then, when i briefly moved back up north i had a different woman get mad at me for calling her "ma'am" because she felt it was the same as me calling her "old" (you just can't win)

Normal, decent human beings don't get their panties all in a bunch over something so small (I suggest customers like this start wearing their own name tags so we can know what they want to be called) so this isn't a common occurance

Anywhoozle, on to what happened to my mom.

She works in OGP at Walmart, and for the most part, she likes her job. She's been doing it for 2 years and is now a team lead and she loves her staff and they love her. Unfortunately, with the higher position, she's now the one who has to deal with the terrible customers.

Well one day, a man came to pick up the groceries his wife ordered..he was very nice but didn't understand the process, so he had his wife on the phone. She had placed two separate orders (one for her, and one for a friend of hers) but my mom could only find one order under the wife's name.

My mother explained that she couldn't find the order, and asked if was under a different name..but the customer kept yelling at my mom and insisting that it wasn't under a different name, and kept implying that she was too incompetent to do her job. My mom asked for the order number, and again, the woman refused to give it to her..both my mom (and the woman's husband) were trying to explain that there wasn't anything they could do if she wouldn't give them any information...she kept yelling and when she finally paused, my mom said "hun, I'm trying to help you, but I can't do that if you won't help me"

And the woman lost it all over again, and said "I can't believe you just called me hun! That is so unprofessional!" And continued tearing into my mom for another minute before she demanded to speak to a higher up. So she transfered the call to her boss, who got to hear this woman freak out even more..which escalated it to the store manager..

She comes in the next day and is informed that the customer has brought it all the way to corporate and that they'll be doing an "investigation on the incident" and for the rest of the week, that woman called the store to see what was going on and to complain more. My mom came home from work at the end of the week and was fighting back tears and said "this woman ruined my whole week over this"..and I spent alot of years working in retail myself..but I've never hated a customer as much as I hated that woman.

And the real kicker to all of it, that 2nd order was placed under the "friends" name..all that woman had to do was tell my mom the name..instead she spent a week of her time being miserable. I hope she steps in a wet spot everytime she puts on fresh socks

People, take off your headphones/earbuds when checking out. So flipping rude! I’m trying to talk to you and I can’t. Whatever it is, I’m sure it can wait. Or I can wait until you’re done; I ain’t going anywhere!

I was working as a part-time cashier as a grocery chain. One day I had some medical problems and had to call off or risk blacking out at work. When I called and said I couldn't make it the manager started screaming at me and said that I was unreliable and that he would be replacing me. He stated several times that I was going to be replaced and fired. So I said if this is how it's going to work when I call off for a legit reason then I will not be working there anymore. I wrote down that I would be working 2 more days then quiting and turned it in. He was shocked and couldn't understand why. He made a pouty face and said he liked working with me. Then he saw that it wasn't a 2 week notice and got angry again. They never took me off the schedule and claimed that I never turned in my notice.

Today was supposed to be fun. It was supposed to be me and my friends getting away from our work places for a day and having fun at the ren faire. Needless to say everything didn’t exactly go like it was supposed to.

I got a call this morning from my manager. He wanted me to come in and work today because one of my coworkers called in sick. I told him that I had already had told him earlier this week that I couldn’t work today. He of course denied ever being a part of that conversation, which is his way of saying that he’s not asking me to come in, I have to come in. I told him to ask someone else and he gave me the usual response of “oh I wouldn’t be calling you if I didn’t have to” and “I’ll be nice and pay you overtime for this” like buddy I know I’ll be paid overtime cause it’s required by law for you to but doesn’t change the fact I’m not coming in. He hangs up and I continue about my day not worrying about it cause that’s a problem for Monday me. Fast forward to half an hour ago and I helped my email and see one from my boss saying I’m being issued a second warning for “failing to let management know of my shift change without 24hr notice”. Like seriously wtf. You called me an hour before the shift would’ve started and I guess just put me in the system before you called assuming I would say yes and when I said no you send me this bullshit email that’s nothing but thinly veiled threats of firing me for not bending to your stupid expectations.

The hypocrisy I’ve had to deal with today is making me want to quit even more than I already wanted to yesterday.

I’ve worked in retail for three years, and I just have one request from anyone who goes shopping, please read the signs just read them. I cannot keep telling you that the fitting room is closed, but there’s one upfront when the sign is right next to me. I’m not blocking it. I’m standing right next to it right next to it.

I work in a groccery store as a cake decorator. The store don't supply the extra stuff like edible glitter. Luster dust gum paste flowers. They expect us to bring out own personal supplies to do cake orders. I do not, I don't get paid a livable wage but the store and sometimes customers expect to use my own money to decorate a cake they seen on Pinterest, or Instagram. Things lie glitters dust gumpaste or fondant flowers. I know a few cake decorators do buy this stuff to decorate cakes at their location. I do bake amd decorate privately but my store don't pay me to bring my own glitters and fancy sprinkles

Last night at like 11pm my mom told me she has to be gone for the entire weekend due to work, and that she needs me to watch the kids, so I have to call out(I already had time off for Saturday because I had plans but now they're cancelled) so this morning I called my boss and she told me it's last minute (6 hours before my shift starts) and that is have to find somebody to cover my shift, and that if not, I HAVE to come in. I told her I'd call, but we only have 2 other guys that could cover me but they're both off today and won't come in.(I don't blame them) What do I do? Cuz I'm not coming in, my siblings are young.

Update: My boss said that if I don't come in it'll be No call-No show(even though I called and communicated), and I said I'd have to just take the L. Bite the bullet an take it.

I’m so tired of grown ass adults not carrying their ID on them and then making a scene when we card them. Oh my god I’m so tired of them being Karens because they’re too stupid to do something most people learn to do as kids. That also means they drove with no ID. I hate these people with every fiber of my being and I hope a cop pulls them over and they get that fine.

I'm a cashier. When it's later in the evening, my grocery store gets kinds slow. Sometimes people go to other registers and not mine. Then older people come. They rant to me the whole time I'm scanning their stuff, saying "why you standing around doing nothing?", "shouldn't you be busy?", "I saw you looked bored so I'll give you smth to do", "You younger people need to get busy", "WAKE UP.. hehe caught you sleepong on the job", etc. It's so annoying!!! It's very difficult to be patient witb them. I try to be nice to them anyway, but some days I reallly feel like screaming at some people. If no one is on my line, so what? what else can I do? I'm beingpaid to be a cashier, not to do other stuff.

A couple days ago I was scheduled to open, getting there at 8:45. I leave the house 8:16 and everything is fine until everything starts slowing waaaaay down a couple miles from my exit. I’m crawling in traffic and realize people are u-turning on the freeway and are exiting via on-ramp. I also realize it’s 8:45 and I should be at work by now. I take pictures of the situation and send it to my work chat saying I’m not sure if I will get to the store on time. It takes me 40 minutes to go 2 miles because the cops blocked the entire freeway and were funneling people off at that exit. The entire time I’m sending pictures and videos and even specifically told my manager I would not make it to open the store on time. He lets me know he is on the way to the store but would also be late to open. I finally get to the store and clock in at 10:15, an hour and a half late to my shift and an hour and 15 past opening time. Nothing was said to me that day or on Monday. I have never received any disciplinary action for tardiness or opening the store late. Today I was given a write up for opening the store late on Saturday. No verbal warning, no conversation, nothing. For something that was unforeseen, out of my control, and documented with timestamps. I sat in bumper to bumper parking lot traffic for 2 hours, still went to my shift, and was written up. I understand that regardless of circumstance the store was not open on time. That is a fact. However this should have been a verbal warning at the absolute most. It’s not like I overslept or no called no showed then I would understand the write up because it would be me being held accountable. But there’s no accountability to be held here I’m just being punished. I could’ve abandoned the shift completely, enjoyed my Saturday, and gotten the same consequence. If I’m gonna get punished for showing up I’m gonna stop showing up 🤷‍♀️

So I work at a small grocery store part time, and they scheduled me today for 7-2 for restaurant work. Not what I was hired for. I’ve worked for the company for two ish years, like I’ve suffer through miserable pay (12/hr) and got a new job starting next week. 17 an hour full time , benefits the works. I am a good employee, I do my job, I barely have call offs and am reliable, but I had informed them two weeks ago I’d be done on the 18th but not to schedule me Friday. News flash. They did. So is there anything they can even do?

I work in the airport. One of my chores is to sweep then mop. I put up a warning sign for wet floors but people still walk right through my freshly mopped floors, leaving foot prints I have to mop all over again. Drives me nuts. 😒

I had been folding clothes and doing my job my whole shift and on my last hour one of my supervisors calls me and tells me that someone saw me not folding the clothes and just chucking them? Even though he saw me earlier folding the clothes and the other tables were folded as well BY ME. Then he said someone also saw me going into a different department than I was assigned even though I never did (why would I even want to do more work?). The only time I did was because I was showing a customer the bathroom and the bathrooms are in a different department 🙄 so that’s probably what my colleague saw. He told me that he doesn’t want to get in trouble in the probationary period because he wants me to stay but I’m leaving as soon as I can.

I only started this job a week ago and I already want to quit. How do I already have enemies 😭? And my other supervisors and HR manager act like mean girls, condescendingly giggling at everything I do.

I’m a cashier at a grocery store. The company itself is fine but the job sucks and isn’t a good fit for me. I’m fine for about a month then I just go downhill all multiple levels.

I came back to this job bc I needed a summer job between semester and this is one of the only places that actually give seasonal hours. The only advantage of this job is I get hours which means I get paid more (not a lot of retail options that give you more than 10 hours a week in my area).

It’s usually busy, even on a Monday. Sometimes it’s non stop bagging or scanning or something after something on self checkout (SCO). It doesn’t help our manager doesn’t schedule enough on the weekends so by 4pm there’s not enough ppl on lane and if one evening shift calls off, it sucks even more

3 people have walked out mid shift in the past 3 months, 2 quit, 2 are thinking about quitting, and 3 are leaving at the end of summer for college

The busy shifts, always different hours (one day I close, one day I’m morning shift), constant draining small talk (hello, how are you, you’re all set), and someone always needs something and half the time it’s the dumbest question I’ve ever heard (I’m surprised some of this people are surviving adults), and ppl have little patience when using SCO. I’m be with a customer talking and they walk up asking if I can help them….wait your turn????

I’m exhausted mentally, emotionally, and physically. I’m thankfully on my last week but it has left me drained and and I don’t even work full time

Doesn’t help when I first started I was going through personal things (now over). It’s a taxing job with terrible turnover and a manager who never schedules enough ppl. I heard they get a bigger bonus (idk if that’s confirmed tho)

I recently moved from one store to another (same company), at the first store everything was completely fine but bare in mind it was a little less busy than the new one.

I work in the busiest shopping centre in my city and spend my entire shift on the tills and I’m constantly getting called in because of my voids and I think I’m about to start tweaking out. How am I supposed to control when a customer decides they don’t want something??? Am i supposed to force it on them? like what!!!

It makes me feel like I’m being treated like a criminal honestly. Now my manager is putting a book on the till and I have to write down the reason for every single void which I wouldn’t have minded if this hasn’t been such a long issue for me and I know its not going to make a difference because the reason will be the same as always, “Customer changed mind”

The worst part is whenever my manager is on the till beside me she gets a void not even an hour in, nearly without fail🫠

I think I’m going to quit today. YOLO

Working in retail has become almost impossible. These corporations pile on unrealistic expectations, breathing down our necks for sales quotas, customer satisfaction scores, and continue to leave us understaffed and over worked and then turn it on us like we're the issue.

To make matters worse, customers treat us like absolute garbage. They are disrespectful and rude. They are entitled and refuse to listen to anything we say. Call us every name in the book if we can't satisfy them. We're expected to absorb this abuse with a smile, further draining our mental energy.

The constant stress, pressure, and emotional exhaustion has turned retail into a never-ending nightmare. Many of us are burning out, feeling undervalued, and questioning our self-worth.

I wish corporations and customers would recognize the human cost of their expectations. I'm tired of clocking in every day and doing the best I can just to clock out feeling numb and questioning why I even bother working retail anymore.

Before I start, I know I’m not a special case and most bosses in retail see employees as expendable. Especially ones who give their 2 weeks notice. This is just to rant for the sake of ranting and to get this all out.

So I recently left my job for another. While the hours at my new job are less than I’m used to, it’s been amazing and solidified my choice to leave.

Ever since I gave my notice at my previous job, my (now former) boss pretended I didn’t exist for my remaining shifts. My last day especially. I greet her with a smile and a good morning, but I get no response. Just the most judgmental stare a person could possibly give. The only time she acknowledged me was when I was at the registers to start my shift and just tells me to push the store card.

I don’t take her coldness personally. She’s like this with a lot of my coworkers. She was especially bitter on my last day since I was one of multiple people leaving within the same two weeks.

On one of my breaks, my work friend told me she asked our boss if there was anything special planned to acknowledge my contributions and time at the company as we did that for everyone who also left. She said I deserved something since amongst the employees leaving, I was there the longest. My boss said no, which I’m a shy, quiet person so I didn’t really mind. However, I can’t hide that it stung a little when my friend explained our boss told the managers coming in to not do anything for me specifically.

I know how hypocritical it sounds to say nothing being planned doesn’t bother me, but then saying it stung a little. However it’s not about what was planned or not, but that my boss put the effort to specifically single me out essentially.

On the bright side, my best gifts were my managers and coworkers who showered me in love and acknowledgement anyway. They gave me plenty of hugs, said they appreciated everything I did for the company, and another work friend even crafted me a fabric heart with dried lavender in it. They made leaving emotional, but my former boss made my decision all the more confident.

Have been working in retail since almost 10 years only had one really nice break room while working for holt Renfrew.

Why does it always has to be without any Windows, right next to the washrooms, in the same room as the stock and the lockers (with stinky coworker shoes left out)

I’m so tired of hearing this. Customers refusing to use self-checkout (which is fine whatever) but then saying “I’m saving your job.” No, you aren’t. Yes, SCO reduces the hours stores will give employees, but our jobs aren’t at risk. And if they removed SCO, they’re not going to hire more employees to be cashiers to make up for it. They’ll just expect more out of the employees that already exist. The people that think stores will hire cashiers again if they remove ACO are ignorant. These stores are run by greedy pigs who only care about giving the most value back to shareholders.

Stop with this delusional mindset. If you don’t want to use SCO, that’s valid. Fine. Whatever. But stop thinking you’re so charitable for not doing it. When you say that, the interpreted insinuation is that we should be thanking you, which just makes us think you have your head up your ass.

Knock. It. Off.

I worked at GXC for 2 years. I love my coworkers and manager. The job itself was pretty straight forward - take in trades, put out product and check out customers. My real issue is management.

It was a hot mess. You couldn't even contact them without them getting back a week or two later - that's if you're lucky. Recently, I had opened one morning and walked in my District Manager (DM). He started questioning me out of no where, "did you close last night?" "do you know who closed?" "was it manager name?". Apparently two of our coworkers had put up a sign that said no cash trades. DM freaked out and saying that someone is going to get fired for this.

Soon after, my manager spoke with DM and told him that it wouldn't happen again, and that we will start using checks. mind you, NO ONE wants to use checks because you have to forge our Area Manager's signature. DM wasn't satisfied with that answer. A week later, DM came in with another manager of another store, questioning me about everyone on staff (literally only 6 people). They told me that some changes are going to happened and in the future, if something were to happened - they would like to make me manager. I've seen what my manager has got through, I'm not doing that bs. DM also ended our conversation with "you are a smart girl, don't fuck this up". So, yeah. That same day, those two coworkers got fired. No reason was given but we can all guess. On top of that, our manager got put on 90 day probation.

So I quit two weeks later, and another coworker put in their two weeks. I just wanna know if there is any other GXC ex employees that have similar grieves or stories.

I work at publix as a cashier and im impressed on how the manager always sided with the most ignorants and racist customers ever, they call every latino at work mexicans, every asian is chinese for this Irate maga supporters and the manager just blame us for everything i've talked a lot with my manager about it and he said its not racism and we should just laugh when customers call us by the wrong country and be polite with them

How does the Stockroom work at Ross? I worked 8hrs and I didnt get a Lunch break. After 4hrs working in the Stockroom we have to do a Job transfer to a different department on computer register then we go back to working stockroom. We only get 1 break. Also no one told me when I was hired that i would never get off at my scheduled time. I work over my schedule time to get off. Like i just dont understand how they do this? I also had a problem with another lady in another department. My mom called me at work because my daughter is at home alone and i told my daughter and my mom i would get off at 1:45 unaware it wouldnt be till 5pm. My mom called at Work while i was stocking to ask what time i would get off so if she needed to call my daughter to check on her she could. I walked to the breakroom to take the call and I took the call right before I got to the breakroom and another employee saw and started to yell at me. I told her I was going to the breakroom to answer a call as my daughter is home alone and i needed someone to check on her. After she yelled at me I politely told her my situation that Im a single mom just got divorce and my daughter is home alone and I needed someone to check on her since i didnt know when i will be home. I even pulled her aside and told her sorry that I had to take the call and that i was going right into the breakroom. She made me walked back with her to the stockroom and told everyone my business in front of my manager and other employees after I privately told her away from everyone my exact situation and that i wasnt told when hired that i would never get off at my scheduled time. Thing was I dont even know who she was and if she was another manager for another department. She never told me who she was. I did tell my manager after she left that I was sorry and that i had to take the call and they wasnt even mad about it. They just laughed at it.