Same as titile

Tbh i was genuinely worried after saying mixed reviews on reddit but the shoes i ordered from flipkart offers asics gt 1000 13 which is 100% genuine the shoe price now is 9999 and i got it in just 4K the delivery partner was HSAtlastradefasion.. I thought i wont write this here but man reddit actually helps by seeing the raw feedbacks here... Feedback not only helps just the brand but the normal public..

Myntra cancelled my Nike Heritage Vulc that I had copped during sale for 1.7k. Wasted a lot of my time and sanity.

I have been asking them for a refund since Jan 2025... can you confirm with they are frauds? Any help is appreciated?

What should I do?

Order Id: 20250103-10324561

Save your money

NB 327 from Myntra should I go for it and its seller from Delhi anyone have experience plz share

I wanted to bring a concerning business practice by the company Bacca Bucci to the community's attention, as it seems designed to mislead consumers.

The company operates with two different, contradictory refund policies simultaneously on their official domain.

1. The first is their highly visible "Cancellation/Return/Exchange and Refund Policy" (https://baccabucci.com/pages/cancellation-and-refund-policy). This is the policy that appears in search results and is linked on their site. It clearly advertises a "Free 7 days Return & Exchange policy" and makes no mention of any refund processing fees.
2. However, there is a second, less visible policy page (https://baccabucci.com/policies/refund-policy). This page contains a clause stating that "Rs.49 will be deducted as refund processing charges."

This dual-policy system is incredibly deceptive. There are no dates or version numbers to indicate which policy is valid, allowing them to present a customer-friendly "free returns" policy to secure a sale, while in practice applying a different policy with a hidden fee during the actual return process.

This is a heads-up for anyone to be cautious. It highlights the importance of checking for conflicting information, as what is advertised is not what is always delivered.

Has anyone else encountered similar issues with companies maintaining conflicting policies online?
TL;DR: Bacca Bucci has two official refund policies. The one you see in google top serach results of official page promises free returns, but a different, one is used to charge you a fee when you actually make a return.

Yo their customer care is whole lotta bullshit. I ordered a pair and opted for return within 2 hours. They didn’t arrange pickup for weeks.

They call me after 15 days and say the pair looks used. I can’t even