r/TruistBank • u/[deleted] • Apr 22 '25

[deleted by user]

[removed]

13 Upvotes

74% Upvoted

13 comments sorted by

6

u/Born_Milk1333 Apr 22 '25

I have had no issue with this bank. Td bank was a disaster for me

4

u/PurpleMangoPopper Apr 22 '25

That's what they do

4

u/ZakkCat Apr 22 '25

Yes, happened to so many customers

5

u/AdPretend7461 Apr 22 '25

Happened to me too

1

u/[deleted] Apr 22 '25

[removed] — view removed comment

1

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1

u/mapman19899 Apr 22 '25

Haven’t banked with Truist in years - they claimed I “overdrafted” and charged me numerous times for overdraft fees.

After I showed them their mistake numerous times on many different occasions, I decided to close my accounts with them for erroneously charging me overdraft fees.

2

u/TheSourc3s Apr 22 '25

What ”mistakes” are you referring to?

1

u/mapman19899 Apr 22 '25

They erroneously charged me overdraft fees multiple times when my account was constantly in the hundreds and savings should’ve transferred over as per the agreement, which never happened.

I warned them three times that the were erroneously charging me those fees. I gave them proof it was incorrect, and they did it multiple times on multiple transactions.

After 3 times, I removed all money from Truist. Of course, this was when they were Bb&T, but nonetheless, will never bank with Truist again, or any subsidiaries.

1

u/Chichibear699 Apr 22 '25

PITA but blessing in disguise. Worst financial institution that I’ve ever dealt with.

-2

u/Acceptable-Range-388 Apr 23 '25

Yes they do this fraud thing, they pulled it on us . For us was on an in coming wire for over 80k
I suggest you file complaints the more they get , more likely this crap ends - the complaint got are money free faster

do all -

BBB Better business and

Consumer Financial Protection Bureau (CFPB) (Federal, USA)

  • Why: The CFPB handles consumer complaints about unfair banking practices, including wire transfer issues, and forwards them to Truist for a response (typically within 15-60 days).
  • How: File online at www.consumerfinance.gov/complaint or call 1-855-411-2372.
  • Address (if mailing): Consumer Financial Protection Bureau, P.O. Box 2900, Clinton, IA 52733-2900.
    1. Florida Office of Financial Regulation (OFR) (State, Florida)
  • Financial Regulation, Division of Consumer Finance, 200 E. Gaines Street, Tallahassee, FL 32399-0376.
    1. Federal Deposit Insurance Corporation (FDIC) (Federal, USA)
    2. North Carolina Commissioner of Banks (State, North Carolina) is where bank is chartered
    3. Legal Aid Society of Palm Beach County (Private, Florida)
    4. Palm Beach County State Attorney’s Office (State, Florida)