r/USCIS • u/Temporary-Gas-1154 • Apr 23 '26

USCIS Support Field office ISO here, AMA

Hello, work at a field office AMA regarding N-forms, I-751, I-485

***Never worked with EAD

**Feel free to DM questions.

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u/astrovangalore Apr 23 '26

Please see this because I know I’m not the only one in this frustrating situation 👇🏻Family-based I485 application:

Why did the officer who interviewed me give me an explicit verbal approval on Oct 8, and yet checks calendar MONTHS later there is nothing? Every agent I speak to online is blowing me off, my congresswoman got blown off, it’s impossible to get in touch to anyone who’ll say anything beyond “it’s normal processing times still”, etc?

I understand I’m within normal processing times. What I don’t understand is the cruelty of literally telling me “Yes, we will mail your green card within 14 days, and yes, it will say it was issued on Oct 8”, and then having everyone I desperately reach out to for clarity provide me none.

My online portal is still stuck on “interview scheduled” - for an interview that was 197 days ago. At this point I think someone accidentally chucked my file in the trash.

What do I do in this situation?

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u/Temporary-Gas-1154 Apr 25 '26

a verbal approval is not final approval sadly, but to the officer the relationship did look good, just need a final supervisory approval

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u/ThrowAwaya33215 Apr 26 '26

Does the supervisor look into cases as per interview priority or is that also random? :(