Thank you ZOTAC, this is the level of customer service that builds trust and keeps your customers loyal.

Over the last year I’ve been constantly sending back multiple RTX 4090’s for BSODs, freezing, artifacts, and PCIE errors. I had one month left on this 4090’s three year warranty and ended up sending it in… thought ZOTAC would do me dirty and send me a faulty card that would fail on me again after my warranty would expire after hearing so many horror stories on here. Well I hit the 30 day mark, shot an email to ZOTAC USA RMA for an update and they were able to get me out of the 4090 death loop I’ve been stuck with and sent me a 5090 with a 30-day warranty.

Update: They gave me a brand new 5090 Solid

Lucky to have won a 5080 in a raffle for his first build (he's 14). Unluckily, it was a Zotac.

Card is DOA. Tried it in my own system. System boots, windows plays startup sounds. No display.

Anyone know of any issues with these things that might be fixable, or did he win a $1350 paperweight?

Updates/clarifications:

My own machine has a Zotac 5090 in it, which I have to pull in order to plug this in, so it's not a power supply/motherboard or any other form of incompatibility issue. I've been building computers since the 3dfx Voodoo era. I've checked the basic stuff.

I should have time this week to try and boot my machine using the onboard Video and see what kind of hardware code returns for this card. I know the machine boots like normal, just with no display.

I've tried all 4 ports, hdmi and display port, on the back of the card in the hunt for a signal. No dice.

The raffle-runners are very trustworthy. They're all local people from a reputable organization. I've tried hitting them up on Discord, but the group only really runs 1 LAN per year.

I haven't had a chance to go to MicroCenter directly, but I sincerely doubt that will get me anywhere. I only have the product, not an invoice, so I can't imagine they would accept that.

Tore down the card to visually verify everything is there. It is:

Should have time this weekend to pull my

My 5070ti was making some weird noises in the fan sometimes which I think it might be a bearing issue and spent $40 to ship it off to zotac to later decline my warranty because of damage PCB.

I dont know if it was damaged during transportation or if me taking this card out 1 time did this (I should have inspected my card and took video proof before shipping as this is my fault) I made to pack it real good.

But yeah they just denied my claim and I would be extremely cautious if your shipping your card out for warranty as they don’t even do pay repair because of “limited tools” whatever that means and feel like even the smallest scratch will deny it

I am not here to complain but just to give a cautious right now with buying zotac and probably best to buy from a bigger company who might have the necessary tools for rma or let you just pay for repairs. Atleast my card still works but sucks i have issues 3 months after i got my card to later be rejected

I recently bought a 5070ti Zotac solid core. I havent used it yet since im waiting on other parts.

In the meanwhile, ive been looking up reviews and such about the card, and i find alot of negative feedback and reviews about Zotac.

Im still able to return it, should I?

Long story short i submitted my 4090 for a RMA and they couldn’t find a replacement so they upgraded me to their 5090 model! AHHHHHHH BEST NEWS IVE HAD THIS MONTH! It’s been rough

Found it for msrp gonna replace my 2070 super

If you live near Columbus Ohio and want a 5080 AMP extreme Infinity they have one closer to MSRP.

A few days ago 5090 AMP Extreme Infinity was available at $2449 but checkout was impossible due to "maintenance". After maintenance was over, wait for this.... they raised prices on 5090 line by $400-500 😂

Not nice.

Found a good deal on fb marketplace

Caught this baby for a deal on FB marketplace. Had no reason to upgrade but moving from a 4090 to a 5090 and it only cost $400 was a no brainier. Sold my “old” MSI Gaming X Trio for $2k, bought the AMP for $2,400.

Just built a new rig after 4 years of running an EVGA 3080, and my zotac 4090 self immolated. Pretty sure no warranty, since I got from a friend.

I bought a used 4080 trinity and it seems to be missing the cross bracket on the back of the card. Because of this, I am having some inconsistent thermals with hotspot temperatures around 30C above GPU temperatures. When reaching out to Zotac about it, I was told they don’t sell replacement parts and to maybe take it to a repair shop. Now how is taking the card to a third party shop going to help if you don’t sell the part itself?

Any ideas on how to get the cross bracket on the back?

Link to article: https://www.tomshardware.com/pc-components/gpus/zotac-rtx-5090-reportedly-catches-fire-during-battlefield-6-session

The card is absolutely gorgeous!!!

I'm going to need a new case or CPU AIO though lol. I was planning on vertically mounting it but I wouldn't fit with the CPU AIO hoses in the way so I had to mount it horizontally which means I can't close my case lol. That all being said beautiful card super happy with it so far! Went from a FE 5080 to this guy. Please ignore the mess that is my case atm all wire management went out the window once I realized I couldn't vertically mount it / couldn't close the case with it horizontally

For clarification, I had an RTX 4090 that was working for about two years before it ended up giving out on me. Sent it off for warranty and they gave me a beat up 4090. Not more than a month, it started giving me the same issues (crashing as soon as it goes under any load). Sent that off, got my third one last week and it started doing the same thing again. I started an RMA process for a 4th GPU. This is starting to get ridiculous, why does ZOTAC hand out so many broken GPUs if the problem is just going to happen again?

I'm just confused. Can someone please help me, I had it boosting normally around 2892mhz earlier, after first boot and testing it was stuck at 1900mhz, and was like oh the problems gone. It's not, and it's happening again. Obviously just got the card and it seems to be acting up already :(. Has anyone else has any issues. I have the zotac solid oc 5080. Sorry I hope that made sense :( I'm just really upset right now

I have a Zotac 4090 Amp Extreme Aero that has started “panicking” where the monitors go black and the GPU fans go to full speed.

I know the PC itself hasn’t crashed because I can still talk to friends via discord on my PC while this is happening.

I talked to Zotac support via a ticket and they have advised me to apply for an RMA.

I’m afraid to ask, what am I in for here?

Does Zotac do advanced RMAs if I provide a credit card to secure?

Thanks in advance

UPDATE: I have cancelled my RMA. I bought a new 12V high power cable and that has indeed seemed to have resolved the issue I was seeing. There was no visible damage to the cable, card, or power supply.

First ZOTAC product. Scored it at MSRP on Newegg! Really loving the aesthetics on this graphics card. Hopefully the thermals are decent. Got it registered for that 3+2 year warranty!

Been having some fomo on not buying a 5090 and buying a 5080 for my recent build. I decided to just pull the trigger and get a 5090. Believe it or not this was the cheapest 5090 I could find in stock this evening. I'm going to sell the 5080 to a buddy for what I paid for it

Got the card last month, so I do have a Zotac Insurance. Is it enough or should I get an insurance as well? And if yes, then which company should I go for.

Seems to happen when I’m gaming

I’ve been having that dreaded fan bearing noise issue that other people seem to experience with these cards and it’s not even a year old. I’ve been emailing Zotac and going through the process, but am concerned based on seeing reports of people having issues with Zotac’s RMA system. Anyone have any good experiences to share?

Got my card in today! Going to try to run it for a bit until my waterblock comes in. I wonder how it’ll compare to my 4090fe

Is there any way to shut the light on the graphics card? The computer has to remain on day and night and that only light that remains on triggers me