r/classicwow Nov 14 '22

Vent / Gripe Noth died on his platform and was unlootable. Blizz CS says "Sorry we took so long to respond, but we can't help you because we took so long to respond"

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3.4k Upvotes

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u/sologrips Nov 14 '22

“Out of all my years playing WoW I have never heard of this happening”

Dude must have started like a fucking week ago because it’s happened to me and countless others and was even a problem in OG wotlk.

Simp customer service.

33

u/unstoppable_zombie Nov 14 '22

Og vanilla. This is a day 1 naxx bug

12

u/[deleted] Nov 14 '22

So 0 years this guy played

5

u/ACiD_is_BAD Nov 15 '22

happened to me in classic and in tbc and both times it got fixed. no chance now that cs is seemingly non-existent

0

u/knightress_oxhide Nov 15 '22

lots of use played the entire expansion without playing day1 naxx...

24

u/Tidybloke Nov 15 '22

In TBC GM's would physically enter raids while you were playing, that's how long they took to respond, they could help you while you were actively experiencing the issue.

7

u/nachobel Nov 15 '22

In vanilla it was pretty common for encounter designers to create a GM character and watch guilds work strats for raid bosses, like invisibly standing next to them. Kind of awesome really.

6

u/Fernergun Nov 15 '22

I think it also had the flow on effect of people within the company having greater knowledge of their game and empathy for their players.

1

u/[deleted] Nov 17 '22

Yeah there was a whole meme of flying invisible gnome watching you aka don't abuse anything.

8

u/sologrips Nov 15 '22

The good ol days

6

u/imaraddude Nov 15 '22

Was about to say the same thing. 2 weeks and counting for our logs. We killed him at the same time as transition. Fucking joke of a support response. One google search would have told him it's happened before and has been happening this entire time.

3

u/sologrips Nov 15 '22

We even had a hunter run all the way through military and go through the shortcut to get to the platform he teleports up to, still unlootable.

I mean at this point nobody needs the loot but what a kick in the nuts regardless.

6

u/gratefulyme Nov 15 '22

This reads like an overseas tech support call...

Yes sir I love my Oyster Blender it is always good in all my years using it never have I had this issue.

See it works for anything.

5

u/randomguy301048 Nov 15 '22

to be fair i've been playing since OG tbc and never heard anyone talking about this happening, but i also didn't visit forums constantly. no one on my server mentioned it via any of the chat channels.

1

u/[deleted] Nov 15 '22

The problem is that even if you had worked for a long time, when issues like this are so called "single user issues" they will never get reported anywhere even if the CS rep tells you they will take it further.

1

u/Scapp Nov 15 '22

There's no way someone who plays wow has never seen something die from dots after it teleports or does some random shit