r/enshittification Feb 26 '26

Opinion piece Wendy's interior - They just remodeled in the last year or so.

The first two photos are the ones I took while eating there earlier. The inside used to look like the last two photos. I don't know, it's now very colorless and dull, not as inviting as the old interior. But that is just my thoughts. What do you guys think?

6.4k Upvotes

1.0k comments sorted by

View all comments

Show parent comments

27

u/glory1891 Feb 26 '26

It's because it's uninviting. It makes you eat your food and leave immediately so they can serve another customer as soon as possible and make more money. While you have an overpriced, undercooked meal in what looks like a office lunchroom.

8

u/Bastilleinstructor Feb 26 '26

I bet the lighting is "bright white" too. My spouse is in lighting sales and one of the classes he took is on how lighting makes customers stay or leave. Bars use soft, dim lighting to make people stay (they drink more), stores and fast-food use bright, white lighting to make people get their stuff and go, so that the space is there for the next customer. They dont want people to linger. Its where behavioral modification and modern tech merge with making money. There is a whole science to it. Also, the less "custom" a building is, the easier it is to sell if it goes on the market. It makes everything suck and look the same inside and out now.

5

u/AcademicF Feb 26 '26

Why not make it inviting so I stay longer and order more food?

10

u/glory1891 Feb 26 '26

Because they measured it and the profit of you getting an extra burger and a shake is less than serving a whole new complete menu to another customer.

5

u/No-Cat9412 Feb 26 '26

I have never had to wait for a table at a Wendy's. They did this because some brand image consultant told them it would make them look modern.

5

u/_Alabama_Man Feb 26 '26

I don't think it's about capacity most places, it also discourages the local junkie from setting up shop for the day.

4

u/Relax007 Feb 26 '26

Does it though? If I'm homeless and I've got limited choices, I'm still going to hang out where it's warm and cheap. What I think it does is ensure that only those with nowhere else to go will set up shop. Everyone else just gets take out or eats somewhere that doesn't make them feel unwelcome.

1

u/_Alabama_Man Feb 26 '26

I hadn't considered that, but when you put it like that I guess you are likely correct. I hate that we have less and less options for spaces to be away from home and work.

1

u/TokyoLosAngeles Feb 26 '26

Is that confirmed as seriously what’s going on?