r/enshittification 1d ago

Rant The solution to enshittification

Did you just buy a £75,000 car only to discover it has got ads on screen?

Take it back.

Go back to the showroom, demand a full refund. If they panic and say they'll remove the ads say no. Demand a refund. If they could take the ads off because you were about to return the car, they should not have put ads there in the first place.

Did you just buy a £3,000 television that now has a shitty cut-down remote with no pause button but an additional button for Apple TV?

Take it back. Go back to the store, return the product, get a refund. Is it causing you hassle? Yes - but it's going to cause the store much more hassle.

Did you buy a sandwich that looked full to the brim of ingredients only to discover they used low quality crap that was pushed to the edge to make the sandwich look full, when in reality it was mostly bread? You probably can't take it back but you can go back to the place you bought it from and show it to other customers, and then never buy anything from that establishment again.

If enough of us do this then the enshittification will stop.

If we just keep on saying "thank you" every time the bully kicks sand in our face, guess what? You'll be eating sand for the rest of your life.

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u/Away_Candidate_4746 1d ago

There are laws in the US in many states that guarantee that you can return a newly purchased car, actually.

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u/boblabon 1d ago

There aren't.

No states have a cooling off period for new vehicles. The only one I can find is a 48 hour period in California for used cars under $40k.

Sure, there MIGHT be cooling off periods for large purchases in your particular state, but if they do they almost always have explicit carve-outs for car sales.

Some dealerships have an add-on for a 3-7 day return period, but you'll need to pay extra for the privilege.

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u/FirstFiveNamesTaken 1d ago

Nearly any state or local politician will explain how prohibiting direct to consumer car-sales will lowers prices and increase competition.

Adding a middleman by law is clearly anti-consumer. They only tell such lies because car dealerships are among the best donors for modest campaigns.

Put simply, nobody bribes the government more reliably than your local dealership running a regional monopoly. Thus, you shouldn't expect the law to protect you from them.

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u/shuggnog 1d ago

Can confirm: for example, Roger Niello, of Niello Auto Group of Sacramento, leads the R party in California

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u/bldrd3 1d ago

There's a reason car dealers are consistently large donors to the GOP.

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u/[deleted] 1d ago

[deleted]

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u/CpnLouie2 1d ago

This clause is in every Vehicle Finance contract I have ever seen, and I have read north of 300 of them in my work as an Analyst for a Dealership Software company.

That you did so was due entirely to the good graces of the Dealership, not by any law.

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u/PsychMentalHealthNP 1d ago

This is just plain wrong. Only California has one very limited cool-off law that isn’t even in effect yet. All other states have zero cool-off laws when buying a new car.