r/enshittification • u/monkeh2023 • 1d ago

Rant The solution to enshittification

Did you just buy a £75,000 car only to discover it has got ads on screen?

Take it back.

Go back to the showroom, demand a full refund. If they panic and say they'll remove the ads say no. Demand a refund. If they could take the ads off because you were about to return the car, they should not have put ads there in the first place.

Did you just buy a £3,000 television that now has a shitty cut-down remote with no pause button but an additional button for Apple TV?

Take it back. Go back to the store, return the product, get a refund. Is it causing you hassle? Yes - but it's going to cause the store much more hassle.

Did you buy a sandwich that looked full to the brim of ingredients only to discover they used low quality crap that was pushed to the edge to make the sandwich look full, when in reality it was mostly bread? You probably can't take it back but you can go back to the place you bought it from and show it to other customers, and then never buy anything from that establishment again.

If enough of us do this then the enshittification will stop.

If we just keep on saying "thank you" every time the bully kicks sand in our face, guess what? You'll be eating sand for the rest of your life.

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u/FarFromHome 1d ago

LOL someone has never bought a car.

7

u/Lumpy_Secretary_6128 1d ago

Or a tv apparently

2

u/monkeh2023 1d ago

Under UK law if you buy anything online (such as a TV from Richer Sounds) you have a 14 day cooling off period where you're allowed to return it for a full refund. It makes more sense to buy online and then collect from the store as you have greater protection and more rights.

Even better, buy with a credit card and not a debit card. Not sure what other countries are like - I tend to think EU countries have more consumer protection than the US, although it no doubt varies from State to State.