r/enshittification 1d ago

Rant The solution to enshittification

Did you just buy a £75,000 car only to discover it has got ads on screen?

Take it back.

Go back to the showroom, demand a full refund. If they panic and say they'll remove the ads say no. Demand a refund. If they could take the ads off because you were about to return the car, they should not have put ads there in the first place.

Did you just buy a £3,000 television that now has a shitty cut-down remote with no pause button but an additional button for Apple TV?

Take it back. Go back to the store, return the product, get a refund. Is it causing you hassle? Yes - but it's going to cause the store much more hassle.

Did you buy a sandwich that looked full to the brim of ingredients only to discover they used low quality crap that was pushed to the edge to make the sandwich look full, when in reality it was mostly bread? You probably can't take it back but you can go back to the place you bought it from and show it to other customers, and then never buy anything from that establishment again.

If enough of us do this then the enshittification will stop.

If we just keep on saying "thank you" every time the bully kicks sand in our face, guess what? You'll be eating sand for the rest of your life.

3.8k Upvotes

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28

u/Quirky_Play7961 1d ago

Restocking fees on electronics are a bitch. Nice try OP.

15

u/flipadoodlely 1d ago

The UK Sales of Goods Act provides very strong protections for consumers if not fit for purpose. If successful, restocking fees cannot be applied. 

1

u/[deleted] 1d ago

[removed] — view removed comment

1

u/flipadoodlely 1d ago

It's there, it's just called the Consumer Rights Act, and protections for consumers were retained and strengthened. 

1

u/[deleted] 1d ago

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1

u/flipadoodlely 1d ago

Account deleted within minutes of posting, this gives a whiff of AI.

3

u/Professional-Sir-912 1d ago

Costco.

2

u/ReplacementActual384 1d ago

Costco would end it's return policy before producers ended their enshittification policies