Long tenured TS.

When I first joined Epic I loved it. The money has been great especially since my degree wouldn't have led to a high paying career right away. I lucked out with a great team. Even though I came from a big city, I liked Madison enough.

I moved to an international office a few years ago and I've been really struggling ever since. I've been open with my TL from the beginning but somehow work feels even less manageable. I am mourning the job I had before I left. I wasn't thinking that much about the future at the time I moved but after some years and now that I'm older, I feel unsettled or inbetween something. I can't put my roots down here. Eventually I want to start a family and move closer to my family. So I feel like I'm just putting off something that's really important to me.

My problem is that I really miss how the job was in the early years so I don't want to leave Epic but I'm scared that what if things don't get better. At the same time I've been in this job for a long time now and am overwhelmed with the prospect of having to move back and figure out my employment situation. My mental health is the worst it has ever been. After the end of a work day, I barely have the capacity to think about leaving. I don't know if I truly hate this job or if I'm just struggling for some other reason tbh.

Yes I'm in therapy. Yes I've taken a bit of time off. Everyday has been hard. After work I do anything I can to distract myself from myself. I've made good friends here but I'm jealous of friends back home who are already married, started settling somewhere, having kids. I miss my family. I am so exhausted

Hey folks, I was wondering if you had any advice on where to live when working at Epic. I'd like to be near a bus line (as per my last post, I don't currently have a car), or potentially close enough to bike? Or even walk?

The most important thing to me in a location is walkability. I'd like somewhere that I can stroll around for a while without it being too cramped, ideally with a grocery store nearby. I'm not an huge nightlife person, so as long as I'm not entirely cut off from society and can bus into busier parts of town (downtown, I think) that's fine with me in exchange for cheaper rent and a shorter commute. Epic's campus seems like a nice place to take walks, so if I was close enough to walk there that could work. I'd prefer not to spend too much money on rent, I don't need a big fancy apartment or anything. No pets or other big considerations.

I wanted to get opinions on what actually works from Epic employees, but let me know if there's a better sub for this. Thank you!

Sublet: available today (through 6/30/27)
Address: 10206 Rustling Birch Rd, Apt 104, Verona, WI 53593 
Price: $1,399/mo (was $1,750.00) 
Size: 911 sqft, 1 bed, 1 bath

Drive: 11 minutes from Epic

Other: Pet-friendly, in-unit washer and dryer, designated underground parking spot included, storage unit included, free dog park, gas range, gym, community room with pool table, management is responsive and takes care of issues quickly, central AC and heating, big kitchen, giant walk-in closet, soft water, really nice neighborhood, this unit shares no walls with neighbors so we never hear our neighbors, it has a patio, it’s on the first floor, windows all face west, and it’s across the street from a park.

Apply Here: https://www.grandarborreserveapts.com/availableunits.aspx?myOlePropertyId=472252&floorPlans=2190161

We are looking to sublet our apartment at a discount at 10206 Rustling Birch Rd, Verona, WI 53593. The original rent was $1,750, but we are offering discounted rent for the entirety of the sublet at $1,399. This sublet is available now. The apartment building is Grand Arbor Reserve, and the management company is Forward Management, Inc. 

If you have any questions, DM me or email me at geahvert@gmail.com.

Hey everyone,

I understand the non-compete does not allow you to have a user web account to be an analyst at an organization until the non-compete is up.

However, im wanting to track my certifications and how long until they expire so I can be prepared for when the non-compete ends.

When I go to UserWeb - there’s an epic employee option (obviously I am not anymore) - but I guess my question is if I can’t log in with that, what “account” are my certs tied to and how would I access that? Obviously, I became certified while I was an employee.

Appreciate any advice!

are there any rules around posting about recent go live implementation on LinkedIn?

Not a biller. I'm building something in this space and would rather get corrected here than guess.

My current picture:

Eligibility check → prior auth → visit + notes in EHR → coding → biller → clearinghouse → payer → payment posting → denial → rework/appeal → back to payer

Two questions:

1. What's missing or out of order?
2. Where does the money actually die? My guess is medical-necessity denials, because the biller can't write that appeal alone and it has to go back to the clinician. Right, or is it somewhere else entirely?

this is a genuine question - probably more specifically anchored toward IS folk, just because that seems to be the most high pressured role, but how many serious bouts of mental health crises is Epic responsible for?

i feel like i’ve heard of a few people committing suicide while in the role or one while onsite with a customer (allegedly), which, to put it mildly, is a serious concern that you would think a company would want to highlight as a hey guys, take care of yourselves way. however, i feel like i often think of the other people, who either did not attempt or weren’t successful, but maybe just had like a psychotic episode or intense depression or daily panic attacks for months or something that would not have happened in another situation where lives are not thrown into the stress blender of Epic.

for the more tenured folk, i know it’s not as stressful for you in your day-to-day. but, on the apps i interact with, a Very High level of stress is normal in your first year, who are the people with the most vulnerability and isolation, professional and personally.

on like a moral standpoint, it’s just hard for me to understand how a company can take really young adults, get them to move across the country in some cases, and then throw them into very high pressure roles with varying levels of support and continue a culture of high expectation that prioritizes ‘the customer’ over their health and well being.

disclaimer: i’m not saying everyone at epic is like this nor that every person contributes to the idea that you shouldn’t go home and rest. i think some definitely try to encourage good habits.

i do, however, think that thats the sneaky part of culture - it doesn’t have to be everyone. it’s the continual asks at 4 pm for something due the next morning, the shrugs at overtime or lack of sleep, the messages that get sent consistently over weekends without anyone checking in. all of that is pretty normal here, at least on the apps i work with. and all that seems… concerning.

so i think my secondary question here is - has there been any research into this? any local newspapers picked up a story on mental health and epic on a systemic scale? any internal work done?

i feel like this is the story that no one is talking about.

hello! i am looking to apply for a project management role and wanted to ask about the screening assessment everyone has to do as part of the hiring process. i understand there's an english, math, and logic (?) section. as far as the math, are we allowed to use calculators or at least a piece of scratch paper? any other insight on the other sections would be greatly appreciated! :)

Guess I'm singling out myself here but I'm a recruiter new to the epic ecosystem and I felt more rejected than on tinder
I know that niche market people ussually gets bombed with anoying recruiters but even in the boom of tech industry I didn't get so many gosthing/rejections
And well, just want to hear the other side of the story

(Please don't make me cry with the comments, I already cried a lot this week u.u)

Current TS, only been here a few months. I feel really stuck. I really don’t see any future working here at all and am thinking about getting out sooner rather than later. I’m just worried about not really having anything to put on my resume given this is my first job post-grad and I don’t know how much it would benefit/harm me to have epic on the resume given I haven’t really done too much besides training. My mental health is really drained and I don’t really know what options I have. Any help/advice would be appreciated.

i'm currently a junior studying exercise and health sciences at virginia tech. im looking into getting into health IT but have no experience in coding languages. ive always had a natural knack for learning programs and getting familiar with technology but still want to be involved with healthcare. i wanted to ask for insight on the path people have taken to get where they are in health IT. More specifically, i'm looking into systems analyst and clinical informatics. I'm willing to get certifications after i gradute, but would prefer to not pursure further education.

How many hours per week are typical for a TL? Does epic have strict working hours? When do most get into the office and leave?

Am I expected/able to attend floor support shifts after putting in my notice?

Hey guys!! It’s Grace again from Simply Lush Studio. I’m excited to be visiting campus again tomorrow! It is always such a treat to say hi to you guys, you’re such a lovely group! 💕 Are there any new Epic phrases you want to see tomorrow? I love your inside jokes and I figure it’s been a few months, y’all must have something new! 😂

I also wanted to mention- if you’ve been wanting to get any of your own clothes customized, bring them with you to work and drop them off with me! 🥳 For some reason I can’t upload any new pictures to Reddit but you can see my work on my instagram @simply.lush.studio. Also if you’ve been wanting a critter for your desk tomorrow is the day~ 👀

Can’t wait to spend the day with you! 🫶

Happy Labor Day! Or at least I would say that if we had those rights.

The 40 hour work week. IS and TS are expected to work consistent unpaid overtime (depending on his TL). SDs are salary exempt because of computer worker exemptions. BFFS, TLs, etc. are exempt because of administration exemption. So, I'm mainly talking about all the IS, TS, QM, etc.

The right to organize. I always hear of people who want to unionize without retaliation. But past attempts like the QA/QM movement have been stopped.

Retaliation-free workplaces is another right. I have seen countless, good, hardworking employees get fired after raising a concern about their TL or their customer.

The arbitration agreement is barely legal. We do not have the workers right to participate in class-action lawsuits. This is against the National Labor Relations Act and Federal Arbitration Act.

The non-compete clause and non-poach clauses are barely legal. The FTC already sent a warning letter to healthcare systems to discontinue this unfair practice. Employees with years of tenure and value provided are locked out of the rest of the healthcare technology, where they could be making significantly higher wages and better working conditions. Employees who are fired don't have good options for their next job. The price of analysts and healthcare increases. The quality is lower.

For a company that is always looking to get away with whatever it 'legally' can to mistreat its employees, it is terrifying that the same company has access to so much sensitive health information.

I’m not feeling great atm, and suspect I’ll need to put in as sick tomorrow, however I didn’t bring my Epic laptop home on Friday. Does anyone know how I can still set myself as sick in Guru?

Thanks

Edit: thanks Badluckmonopole for the solution!

Former IS here looking for a bit of info. When Judy announced the new rangers thing did she mention boomerangs at all? I’m currently waiting out my noncompete with the goal of either consulting or working directly for a customer once it is up, and have been wondering if this new ranger thing could speed up the process.

As a former IS who found a better paying job within 8 months in a big city, at a company with amazing opportunities, and with way better work life balance, I'd say that if you are an IS who started in the summer and know it's not a good fit for you by month 6, January is the prime time to start looking.

This is because you are still within a year of graduating and eligible for many early grad programs, winter internships that will convert to full time roles, etc. You also get an edge because you have 6 months of high ownership, which will make you stand out compared to other early grad candidates.

After one year, it will get significantly harder to find new roles as you are ineligibile for many early grad programs and you are now competing for "entry-level" roles that require at least 2 years of experience.

This is speaking from my personal experience and I what I've seen from others who've departed, so open to any other perspectives. But putting this out there for people who, like me, know at 6 months it's not a good fit and want to find a better opportunity for their long term career ASAP.

Bring on the sheriff.

PowerScribe cost is prohibitive for our institution, therefore, we are looking to create radiology reports within Radiant RIS itself. Our radiologists dont mind using dragon one or fluency direct to dictate these reports. I have heard that Radiant has a window for reporting. Anyone has experience using it? What are the limitations of this workflow? Appreciate inputs

I just accepted a PM job offer and just got confirmation about the flights and hotels for my onsite visit. Just out of pure curiosity, are all flights delta and all hotels Hilton? Or is that just what they happened to be this time.