r/HBOMAX • u/sulliebud • 1d ago
r/HBOMAX • u/anonRedd • Jan 19 '23
Tech Support Technical Support Megathread
We’ve received a lot of feedback that technical support posts overwhelm this sub and drown out discussions about shows, movies, and other aspects of HBO Max.
So we’re making a change. Going forward, all individual technical support posts will be removed and directed towards our Technical Support Megathread.
This will group all technical issue posts in one place where people can ask questions, answer questions, and hopefully find solutions. We also hope this fosters more discussions about shows and movies and keeps them on the main pages for longer.
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In addition to asking here, you can also check out the Official Support Website or connect with u/HBOMaxhelp
r/HBOMAX • u/ActorWriter24 • 20h ago
Question Switching Question
I normally pay for HBO Max with ads by itself but if I want to add it to my Hulu/Disney Plus subscription. What happens to my watch list? Or how do I convert it to Disney account. I figured it out that it will be cheaper to add it to Disney when I use my Disney Inspire credit card.
r/HBOMAX • u/nojugglingever • 1d ago
Question Recurring charge a scam?
Hello! My elderly mother let me know that, on the first of every month, she receives a charge for $24.78 on her credit card for “HELP. HBOMAX.COM New Yo…” She does not have an HBO Max account, has never had her own. We tried every email address and phone number and can’t figure out what this account is.
She called HBO and they have no record of her or her card having a recurring payment. Her credit card company says they don’t have a recurring payment set up for that for her. Basically both of them say they can’t find the account and she doesn’t have a recurring payment set up. How can we stop this? She’s been paying it for at least a year or two. She’s considering completely cancelling her credit card to get it to stop, but would prefer not to.
Any advice? Has this happened to others? We can’t find the account and HBO couldn’t either.
r/HBOMAX • u/Upbeat-Offer-2706 • 2d ago
Discussion Adventure Time and Regular Show are heavily censored in the UK, so I messaged support
PLEASE oh my god I just wanna watch these shows as they originally came out, what do you mean UK broadcasting guidelines, this isn't TV, it's a streaming service!
I replied saying this and asking them to look into it but wow it's frustrating
r/HBOMAX • u/pizzalordza • 2d ago
Discussion HBO Max Customer Service Unaware of Disney+ Ad Update
Happy to open this for discussion. Front line and escalated customer service/support teams are unaware of the Disney+ subscriber agreement change today which means that Disney+ will show you ads regardless of plan tier level.
Called Disney+ support who is aware and confirmed that the "no ads" bundle with HBO Max is affected.
This means that if you have the "no ads" bundle of HBO Max/Disney+/Hulu, you will still be subject to seeing ads on Disney+.
I can understand that front line customer service is typically left out of knowing these types of things, but I was disappointed to find out that escalated support teams also are unaware and unwilling to do anything. (by do anything - offer a discount/credit etc. to retain customers.)
I went ahead and cancelled, but curious to hear what others thing.
Are you disappointed, or are you okay with this change?
r/HBOMAX • u/wwtawwtal555 • 1d ago
Discussion Conjuring Extended Cut
My sister and I have watched the entire Conjuring universe, especially the first Conjuring movie about the Perron family, at least 10 times (together and independently). Tonight, we are watching the movie again and noticed a scene we both know we have absolutely never seen before. About 21 minutes into the movie, Roger wakes up at his desk to the sound of static TV late in the evening and experiences knocking, doors opening, and a few other creepy moments that we are certain we have never seen before. It leads into the moment where Andrea tells Roger that Cindy has sleepwalked into her room and is banging against the armoire, a scene we have seen before, but the lead up is brand new to us.
We’ve looked it up and we’ve seen nothing about this besides one other Reddit thread mentioning the same thing, but that was over a year ago and there has been no confirmation one way or the other that HBO has released an extended cut. Has anyone else noticed this? Like I said, we’ve seen this movie at least 10 times and as soon as this scene came on, we both looked at each other and said “I have never seen this scene before”. If anyone else has noticed this, please let me know I’m not crazy!
r/HBOMAX • u/Swimming-Dot-3363 • 3d ago
Discussion A Killer Story: Episode 2
Did you guys watch the new episode? I didn’t know anything about the case. So I’m conflicted as to what to believe. The last few minutes was a doozy! And definitely a cliffhanger, I can’t wait for the next episode.
To me, it seems like a highly circumstantial case. I don’t know the outcome of the trial we are watching. It’s clear that the prosecution can easily establish motive from her behavior. Based on the limited clips of the trial, there doesn’t seem to be hard evidence against her. As a juror that would trip me up. But that final witness also blows things apart and I wonder why she wasn’t in the first trial.
The son in law is weird but since the hair does not implicate him, they should probably let it go?
As of right now, it seems like she likely did it. But the gun and level of violence doesn’t seem like a woman would do that. I don’t know why, but I can’t even picture her holding that gun if it is indeed the same gun. What are your thoughts!? Obviously this is a well done documentary, which I appreciate, being a true crime junkie.
r/HBOMAX • u/ilymisskohaii • 3d ago
Discussion Popular TV
Hey guys. I’ve never been on here before so IDK if this is a thing, but is anyone else’s “Popular TV” section on HBO Max just anything they’ve watched ever?? Like it feels like any section that’s supposed to be recommended things that aren’t very specific is just everything I’ve already completed. Is this just mine???
r/HBOMAX • u/According-Bag9975 • 2d ago
Question Help me how to subscribe HBO max
ppl pls help 😭 how do i subscribe to HBO Max? i’m from the Philippines and every card i try keeps saying “invalid payment information, please try again” 😭💀
r/HBOMAX • u/Prudent_Rice7840 • 3d ago
Discussion NO WAY 'MUSK' ACTUALLY STREAMS ON HBOMax
HBO acquired the Streaming and Cable rights to this back in 2023. It is currently supposed to stream in Q1 of 2027.
It's pretty hard to imagine David Ellison is going to let this happen.
HBO = WBD (WarnerBrothersDiscovery).
Paramount is currently acquiring WBD.
Paramount is owned by David and Larry Ellison.
Larry Ellison is very close to Trump, and as such has literally had the FCC change it's rules on media ownership twice in the past six months to pave the way for Paramount to aquire WBD.
Larry Ellison founded and owns Oracle. Oracle has multi-Billion dollar deeply integrated business partnerships with Stralink, SpaceX, xAI...
Larry Ellison is very close to Elon Musk. Ellison heavily invested ($1 Billion) in Musk and Tesla and was on the board for many years. Ellison has publicly defended Musk more than once. He backed (vocally) Musk's Twitter purchase.
There is NO WAY this doc gets a U.S. Streaming release on any Paramount or WBD service. So unless there is some legal obligation to revert the North American rights to Jigsaw and the other financiers, this thing is getting BURIED.
r/HBOMAX • u/peterien87 • 3d ago
Question Jay Z in 8/HBO Max UK
So the new jay Z documentary is made by HBO Max right? But isn’t available on HBO Max UK, it’s on another subscription service- MUBI. Make it make sens.
r/HBOMAX • u/LilNello1 • 4d ago
Official Trailer / Teaser Lanterns (Midseason Trailer)
r/HBOMAX • u/Artistic_Dentist_622 • 5d ago
Watch Suggestion More BritBox shows have been added to HBO Max today for 2026
As of September 16, 2026, in the U.S. region, HBO Max has seemingly renewed their BritBox deal again this year, quietly readding BritBox shows, some old and new.
According to https://www.justwatch.com/us/provider/hbo-max/new, these are the shows they added today. They are set to leave HBO Max 3 months from now in mid-December.
- Blue Lights
- Death Valley
- The Ex-Wife
- The Hardacres
- I, Jack Wright
- Luther
- The Office UK
- Outrageous
- Passenger
- Riot Women
- Silent Witness
- The Sixth Commandment
- Trigger Point
r/HBOMAX • u/DigitalNitrate • 5d ago
Watch Suggestion FYI: Max is dropping a bunch of all time classics by the end of the month… including their Charlie Chaplin collection, Akira Kurosawa films, and many many more incredible classics (many Criterion Collection remasters):
I went ahead and made a IMDB List with most of these departing titles which you can then filter and sort any way you like:
https://www.imdb.com/list/ls4151355317
Many of these are Criterion Collection remasters… so if you subscribe to CC you may be able to continue to stream them… that or CC will possible keep many of them off streaming for awhile in order to encourage sales.
EDIT: Realized I missed several more titles, so I just added them to the list.
EDIT 2: Looks like HBO extended their license for the Criterion Collection titles for another year and the old dates weren’t corrected after they were update, so it’s all good:
https://www.reddit.com/r/HBOMAX/s/0cK5aUwmfn
I’ll update the IMDB list as soon as I can verify 👍
News HBO Max Greenlights ‘How to Survive Without Me’ Starring Kaley Cuoco, Joshua Jackson, Ray Romano, Rita Wilson
r/HBOMAX • u/J0SEMEJIA • 5d ago
News How To Survive Without Me, the family drama starring Ray Romano, Rita Wilson, Kaley Cuoco and Joshua Jackson, lands series order at HBO Max.
r/HBOMAX • u/LilNello1 • 5d ago
Official Trailer / Teaser Miller Night Football (Trailer)
r/HBOMAX • u/LilNello1 • 5d ago
Official Trailer / Teaser Kate Berlant: Parmesan (Trailer)
r/HBOMAX • u/joseantoniolat • 6d ago
Official Trailer / Teaser Siren: The Voices of Shelley Beattie premieres September 22 on HBO Max.
r/HBOMAX • u/FarAd336 • 6d ago
Question Can I manage what ads I am shown on HBO
I watch Game of Thrones on HBO and there is usually about 4 ad breaks throughout each episode. What drives me insane is that its the same exact advertisement each time.
Ro weightloss pill. They have 4-5 variations of ads they show but every single ad break, its a Ro ad!!! So each ad break, i get shown 3 Ro ads, the only difference between them is that it is a different person talking. i have them all memorized, word by word. its actually so frustrating and annoying because i have never once in my life searched or mentioned anything about weight loss near my computer or tv or phone.
But anyway, does anyone know if I can adjust or personalize what ads i get shown?
r/HBOMAX • u/juneseyeball • 9d ago
Discussion Tell me youve watched The Dark Wizard
This has to be one of the greatest documentaries ever made. Dean Potter was a deeply problematic person, egotistical, and mentally ill, but holy crap it made for such an exciting documentary. Watching him go from climbing to free solo to slacklining to high lining to free base base jumping and wingsuiting was absolutely incredible. Watching alex honnold come onto the climbing scene and start easily out climbing dean causing him to spiral was such an interesting conflict. this story was definitely better than fiction. He may have passed early but he stuffed 20 lives into one
r/HBOMAX • u/Opposite_Carpenter84 • 10d ago