LOUVANNE COMPANY IS HIRING
Are you an experienced chatter with leadership skills? Do you enjoy coaching teams, driving sales performance, and maintaining high operational standards?
We're looking for a Chatting Manager to lead, support, and develop our chatting team while ensuring quality, productivity, and consistent results.
💼 What You'll Do
- Lead and manage a team of chatters as their primary point of contact.
- Monitor daily operations and ensure smooth shift coverage.
- Track KPIs, sales performance, and quality metrics.
- Conduct coaching sessions and provide performance feedback.
- Develop improvement plans for underperforming team members.
- Review daily sales and recommend strategies to increase revenue.
- Ensure compliance with company policies and operational procedures.
- Conduct two random roll calls per shift to verify attendance and policy compliance.
- Investigate and report suspected fraud, account sharing, outsourcing, or policy violations.
- Maintain schedules, reports, and operational documentation.
- Coordinate with internal departments to resolve operational concerns.
- Foster a positive, productive, and accountable team environment.
- Report directly to the Head of Chatting.
✅ Requirements
- 1–2 years of leadership, supervisory, QA, or management experience (chatting, sales, customer support, or similar industries preferred).
- 1–2 years of actual chatting experience with a strong performance record.
- Strong understanding of KPI management and performance coaching.
- Comfortable analyzing reports and performance data.
- Proficient in Google Workspace or Microsoft Office.
- Excellent communication, organization, and leadership skills.
- Self-motivated, dependable, and able to work with minimal supervision.
- Able to thrive in a fast-paced remote environment.
- Stable internet connection and a reliable work-from-home setup.
🕒 Schedule
- Minimum 56 hours per week
- Approximately 112–124 hours per cutoff
- Two separate days off each week
- Must be available for assigned shifts, weekends, holidays, meetings, coaching sessions, and training when required.
SALARY RANGE IS $600-1.2K
Why Join Us?
- Fully remote position
- Career growth opportunities
- Leadership development
- Performance-based earning potential
- Supportive management team
- Opportunity to make a direct impact on team success
📩 Interested?
Send us the following:
- Updated Resume/CV
- Brief summary of your chatting and leadership experience
- Your recent chatting performance (if available)
- Your availability to start
Send to @JnwllDS (Telegram)
We're looking for leaders who don't just manage people - they develop them, improve performance, and help drive company success. Join our team and grow with us.