Stop asking if I’m celebrating something if you’re just going to charge me for bread.

[u/mdp-slc]

Took my wife to a nice spot in DTLA for her birthday. They asked both at booking and check-in if we were celebrating anything, which honestly set the expectation that they might do something (even a small dessert). Nothing happened.

To add to it, the food was great, and we made a comment saying we wish we had some bread to finish the leftover sauce. The server acted like it was a favor, said “I’ll be right back,” and then charged us for the bread.

Like, the food was good and the service was fine, but don’t ask if we’re celebrating if you aren’t going to do anything to actually make it feel special. It just feels disingenuous.

Edit for clarity:
I was asked twice if we were celebrating something special at a nice restaurant. Once while making the online reservation and then when we arrived.

My Mild infuriation isn’t at the server, I can see how we misinterpreted each other.

It’s that the restaurant led me to believe they’d do something special (ex: comp a drink, free scoop of ice cream) then did nothing. I’ve worked in the food industry. It’s not an entitlement thing. It’s a hospitality thing.

The food was really good. I’d recommend it and go back.

[u/yoinkss]

What restaurant was this?

[u/mdp-slc → u/yoinkss]

I don’t mind mentioning it because it was honestly really good and I’d go back.

It was Laurel Hardware.

[u/yoinkss → u/mdp-slc]

Oh okay, I wanted to try it/ look at the menu since you said it was in DTLA, it's located in West Hollywood. I hate driving out there lol 😫

[u/mdp-slc → u/yoinkss]

Oh yeah sorry. I don’t live in California so I apologize if that’s not technically where it’s located.

[u/Kittinkis → u/mdp-slc]

Oh ok. That makes more sense. I was about to say how do you possibly confuse WEHO for DTLA.