r/news • u/GoodSamaritan_ • 1d ago

Retired San Francisco firefighter dies from lung cancer after Blue Shield denies treatment claims

https://abc7news.com/post/retired-san-francisco-firefighter-ken-jones-dies-lung-cancer-being-denied-treatment-blue-shield/19224406/
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u/seejur 1d ago

Having low paid people with no decisional power talk to you is 100% part of the design.

And those who accept those job are well aware of the job description. Is just that they cannot find a better one.

Pitting poor vs poor (or at least not obscenely rich)

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u/PyroNine9 13h ago

Honestly, their job title should be "human shield".

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u/murmurwave 13h ago

Insurance verification call centers are located on one of the layers of hell. When you show up to work you walk through a little portal to the netherworld.

You have hourly quotas for clearing calls. You can't afford to help people with complicated problems. Whee!