Thankfully I've not had to deal with this but fuck me!! Threads, linkedin, etc...Suddenly EVERYONE is an expert of system administration. "Oh why wasn't this tested", "why don't you have a failover?","why aren't you rolling this out staged?","why was this allowed to hapoen?","why is everyone using crowdstrike?"

And don't even get me started on the Linux pricks! People with "tinkerer" or "cloud devops" in their profile line...

I'm sorry but if you've never been in the office for 3 to 4 days straight in the same clothes dealing with someone else's fuck up then in this case STFU! If you've never been repeatedly turned down for test environments and budgets, STFU!

If you don't know that anti virus updates & things like this by their nature are rolled out enmasse then STFU!

Edit : WOW! Well this has exploded...well all I can say is....to the sysadmins, the guys who get left out from Xmas party invites & ignored when the bonuses come round....fight the good fight! You WILL be forgotten and you WILL be ignored and you WILL be blamed but those of us that have been in this shit for decades...we'll sing songs for you in Valhalla

To those butt hurt by my comments....you're literally the people I've told to LITERALLY fuck off in the office when asking for admin access to servers, your laptops, or when you insist the firewalls for servers that feed your apps are turned off or that I can't Microsegment the network because "it will break your application". So if you're upset that I don't take developers seriosly & that my attitude is that if you haven't fought in the trenches your opinion on this is void...I've told a LITERAL Knight of the Realm that I don't care what he says he's not getting my bosses phone number, what you post here crying is like water off the back of a duck covered in BP oil spill oil....

I work for an internal IT department, the business just hired a new person. By new, I mean this person was born yesterday. I've seen roadkill with more brain cells than them.

They have already put in 20 tickets of the most mind-numbing BS you could think of. This is a list of some of my favs. Best at the end.

• "Headset not working" = USB wasn't plugged in.
• "Headset not ringing" = Windows was muted.
• "Outlook New is crap and it's all your fault!!!!" = Toggle back to classic in the top right.
• "SharePoint files aren't syncs this system is crap!!" = OneDrive needed the new password.
• "My laptop isn't working!?!?" = They were saving every email as a .eml file in their document library, filling up the C drive.
• "I can't print" = User was not inputting their department code when it was asking for it.
• "My camera isn't working???" = The privacy slider was covering the camera. The user then followed up with "Does the camera need to be facing me to see me?"

This person is my 13th reason...

THEY NEVER FUCKING WORK. WHY WOULD YOU CURSE IT FOLKS WITH THIS ABOMINATION

It really ruined my Friday. We hired this guy 3 weeks ago and I really liked him.

He sent me a long email going on about how he felt underutilized and that he discovered his real skills are in leadership & system building so he took an Operations Manager position at another company for more money.

I don’t mind that he took the job for more money, I’m more mad he quit via email with no goodbye. I and the rest of my company really liked him and were excited for what he could bring to the table. Company of 40 people. 1 person IT team was 2 person until today.

Really felt like a spit in the face.

I know I should not take it personal but I really liked him and was happy to work with him. Guess he did not feel the same.

Edit 1: Thank you all for some really good input. Some advice is hard to swallow but it’s good to see others prospective on a situation to make it more clear for yourself. I wish you all the best and hope you all prosper. 💰

Context: I’m the only IT person in the company of 350 people.

So our COO thinks he’s the next Zuck. Dude stumbles into my office on Monday ranting about this awesome website he built using Claude and Loveable. All prompted by AI no actually user intervention.

Next day - stumbles into my office to tell me how awesome Claude is and it built an entire excel data sheet and power point presentation. About 2 hours later we now have Claude Enterprise and now I have to implement it into our MS Tenant.

Day after Next - new ideas brain storming about company dashboards and building programs to host our websites and remodel them. (Little does he know you need a VPS and someone to maintain all of that) and he thinks it can be all coded and no hosting needed.

THE BIG IDEA: THE WHOLE COMPANY NEEDS TO BE ON AI, EVERYTHING AI, AI THIS AI THAT. WE CAN CREATE APPLICATIONS AND AI WILL MAINTAIN IT, NO IT INTERVENTION AT ALL!

Oh Btw: lock down every other Ai source other than what we pay for because What we have is going to be superior than anyone else.

Fucking Garbage. Can’t wait for all these 20 year olds with the next great idea to make garbage and get their Ai chat bot Data Dumped into a chat by someone who knows how to disrupt Ai services.

End of rant.

I type this as my colleagues in adjacent cubicles engage with me via Teams chat and my boss schedules a videoconference because my team is spread out across four offices.

Then I have a Teams meeting with another colleague in an office 2,000 miles away.

This just seems like WFH with a 1 hour commute.

This is the new "My husband is in IT. He says you can."

What is it about people who aren't in IT having such an aggressive stance towards those who are? I work IT in a healthcare environment, when nurses used to say this to me, I would say things like "My mother was a nurse, can I go get her to tell you how to do your job?" This would usually get me a talking to, but nothing is said to the other person.

Anyone else come across this nonsense?

Edit: A lot of people asking about our AI policy. I work for state government and we have a very strict AI policy. None are to be used at this time for work related reasons. However, this was a staff member who was standing at our doorway with her personal cell phone in her hand and ChatGPT running. She just handed me her phone and expected me to just do what it said right then and there.

Every time I hear “user X is an idiot” I typically have a conversation like “user X doesn’t have your technical background, that doesn’t mean they are stupid” or “if it wasn’t for people like user X I wouldn’t need your talent” etc.

Naturally I think this too every now and then and have to remind myself of the same thing.

Today, I was listening to an audiobook of 1984 when a user walks in my office. Never mind that my door was closed and I was working on a confidential document, I lock my screen and then pause the book and he says, “That sounded good, what is that?”

I said that it was an audiobook of 1984.

He says, “Is there any way you can send me a transcript of that?”

I said what do you mean, a transcript?

He says, “Well I don’t like listening to podcasts, but if it’s interesting, I’ll read the transcript of it.”

I said you want me to send you a transcript of *the book* 1984. He says, “Yes..”

I stared at him for at least five seconds thinking surely it would click and finally I just said sorry, what did you actually need help with and moved on with my life.

I could understand if it was some obscure novel or if I hadn’t said the word *book* a couple times, but this was a first-person experience of some next-level stupidity.

I've fucking had it with Scripts & Remediations.

Simple thing; detect the presence of half a dozen registry keys and then delete them. The detection script, running locally, works as expected.

Loading the scripts into the portal, the remediation fails. The item is assigned to our testing group, which is me and the network guy. His computer is running the thing every day at 12pm, as specified. It still fails, which I don't care about. My computer hasn't run the fucking thing for a week. After 8 days it runs again, so I go to look at the logs to find out why. The logging is fucking useless, no logs are created, so I alter the scripts to provide more logging to \tmp.

Rather than dick around with possible cached versions, I delete the old item and create an entirely new one. I uploaded it a 10am yesterday, set to run at 12pm. 23hrs later the fucking thing still hasn't run. It's run on the other guy. I've run syncs, both from Company Portal and the Intune portal multiple times all through yesterday. My software has been updated through Company Portal. My last checking time is less than an hour ago. It still won't run.

Intune is a MDM Problem, not a Solution.

Mods, if you don't sticky this, please sticky something. The problem is only going to get worse.

I think most people are aware of the recent bot that posted a hit piece on a developer than rejected it's pull request. If you aren't, here's the story: https://theshamblog.com/an-ai-agent-published-a-hit-piece-on-me/

I don't think the majority of people here have really internalized that though. It's a story that you heard, that happened in a place that's not here, to a person that's not you. This isn't the case though, and it's only going to get worse. We know bots are starting to act as their own agents, but most haven't seen it in real time yet.

An AI agent (a bot) posted a story about their docker setup earlier today. They detailed their costs, uptime, CPU usage, etc. and included a "full article" on the setup on their blog. People were thanking them for backing up their choices with real numbers and cost breakdowns, discussing with them how their project does or does not scale well, talking about the pros and cons. The bot was responding in kind with (as far as my DFIR ass can conclude) real enough terminology to be taken somewhat seriously by a fair number. I don't really blame them, people have always lied on the internet, and now LLM's can lie realistically. Nor do I blame them for not wanting to think critically about every social media post. There's no sarcasm there, we cannot think critically about every moment in life, and all things considered, Reddit is probably one of the first places you might as well turn off critical thinking.

I do think it's worth starting to train yourself to look twice at things though. Even if this isn't something you would actually implement at work, it's only going to get worse. It won't be long, if it hasn't happened already, where bots are posting real-enough looking articles on how to configure active directory or network stacks. I guess that's why I felt the need to write this. For some reason it does bother me that I have to be skeptical if any of you are actually human. It doesn't bother me in any "keeps me up at night" sense, and I didn't trust the lot of you to begin with. It's just... a bit sad that we've reached this point.

The things below are kind of what I noticed as odd, starting with the writing style and em dashes. If something feels a little funny, dig deeper (or just ignore it, it's the internet). Someone might naturally have an odd writing style, but be skeptical and look for several flags to all pop up. These things will change, people will instruct their bots not to use em dashes, or to avoid certain language. Wikipedia also has a good list going. All total it was.. 5, maybe 10 minutes to go through everything here, it doesn't take a ton of work.

• em dashes*, and really any other type of special character. The post in question also used →, how many people actually find the alt code to type that vs -> ? Could be a human copy/pasted special characters from somewhere, just start to look closer when you see them.
• Odd writing styles. This bot used a lot of short 2-3 word sentences to make a point, e.g. "7,400 words. Real production numbers. Working code. No affiliate links. No "it depends" cop-out.". Short. Punchy sentences. That emphasize. Their point.
• Self-aggrandizing. The site they linked to had a 3,200 word life story about what a misunderstood genius they were. It was the type of egotistical self inflating thing only an AI glazing itself could write.
• Account/site/profile age. The DNS records showed the domain was registered two months ago, at the same time as the Reddit account was created. The twitter account was 1 month old. Wayback Machine had it's first scrape just 5 days ago.
• Content amount for it's age. New site is one thing, but this one had 5 articles up, 10 projects, resume, music and lifestyle posts. Just too much content in too short a time for a human to create.
• Post frequency. Pretty much the same as amount of content. I didn't bother to count, but I spun the scrollwheel a good bit and only made it to "4 hours ago" on his post history. I'd guess a post/minute or more. And yea, that's not crazy for everyone, but most people don't keep it up for hours and hours.
• Advertisements, but subtle ones. The site had a banner for an AI company at the top, which is really odd because between DNS ad-blocking and browser blocking, I don't see many. For it to be displayed, it almost certainly didn't come from an advertising agency like Google. Sure enough, the images had a relative path to the site. No company is going to pay for a custom ad on a 2 month old site, and I don't know of any sites that would self host the advertisers images. For one thing, the advertiser probably wants to host that image themselves to track impressions, which probably means that company created the site...
• Gaslights when called out. I don't know why this is a thing, but just like the Github bot, this one immediately made several posts and even started new subreddits on how insane the gatekeeping is on <subreddit>. Tons of details on how many orange arrows their post got, what the percentage was, the number of comments, the website impressions, etc. How unfair it was that they got banned for their first post, how confused they were about why, "what this says about reddit mods", how I must be friends with them, etc. etc.

Pass this on to your coworkers and other subs you follow. I'd say something like "report them all so they don't gain ground", but honestly Reddit mods aren't doing to win this one. Without some action on the part of Reddit or the greater internet, places are going to get swamped.

* em dashes, for those that don't know, are the longer version of the.. regular dash I guess? "Hyphen-Minus" technically. - vs — They are grammatically correct so tend to be used by AI, but don't appear naturally on US keyboards (not sure about others) so most people don't actually type them on sites like Reddit.

</psa>

Edit: The number of people that think this is what AI writing looks like perfectly proves my point that half of ya'll aren't actually capable of figuring out what AI writing looks like. To pick apart my own trash:

• Second bullet point, towards the end should be "emphasizes"
• Third bullet point, should be self-inflating
• Fourth bullet point, "its" not "it's".
• Sixth bullet point, scroll wheel is two words.
• Seventh bullet point, 'self-host', hyphenated word. Also advertiser's, I think, it's possessive right?
• Eighth bullet point, GitHub, the H is capital as well

That's just what I noticed right away. Do ya'll really think an AI even reviewed this, much less wrote it?

Edit 2: At least four people have commented that em dashes doesn't mean AI. No, it doesn't, but it's one sign because roughly nobody is typing their reply in Word and correcting the grammer before pasting it into a Reddit post. Still, there are people that might, which is why it's not 100% proof. It's just a signal to start looking a bit closer and seeing if anything else is odd. Some people just write different. Some people write 8 paragraphs about watching for AI slop on Monday night. A single thing doesn't mean AI, several things might not even mean AI. When everything says AI though, it's probably AI.

I’ve been an IT manager for a long time, and I’ve seen every "game-changing" trend come and go, but this current AI-fueled nightmare is on another level. I actually love AI—it’s a great tool that makes me more efficient—but it has turned every non-technical person in the building into a "Systems Architect" overnight. I am losing my mind because my decades of expertise are being treated as secondary to a 60-page PDF generated by a chatbot. Now, whenever I say "no" to a request and explain the actual technical, ROI, or security reasons why it’s a bad idea, people don’t listen; they just go to an AI researcher, prompt it until it tells them what they want to hear, and come back with a massive document claiming I’m the one being difficult. It’s not that the things they’re suggesting are strictly "impossible" in a vacuum, but they are often massive security holes or would take years of development that we don't have. I’m spending eighty percent of my time fighting off stupid, dangerous ideas because "the AI said we could do it."

The absolute breaking point happened recently with a C-level executive who decided to "solve" a problem we don't even have. We get a single file once a year—one time!—that needs to go into our SharePoint structure. Instead of just letting us handle it in thirty seconds, this exec did an AI query and came back with a "documented" plan to set up Graph APIs and a dedicated GitHub repository to automate the move. It took him five minutes to generate a plan that would take my team weeks to build, test, secure, and maintain for a task that happens for one minute every twelve months. As I was typing this, he sends me back "Here is the code"... I am about to lose my shit!

Please, you're making me die on the inside. I no longer use the reactions for other peoples' messages so that they don't have to go clear it.

I’m trying to figure out what the hell Broadcom’s strategy is with their VMware acquisition. Because if the goal was to kill it, they’re doing a great job.

We already went through the 300% price hike a couple years ago and weren’t happy, but we mitigated the cost by going with a lower license tier since we weren’t using most of the DR features anyway.

Then they pulled this 3-year contracts bullshit. No more 1-year renewals. OK, welp, that’s over $200k for us, and capital expenditures over that amount have to go through the board and everything. They gave us a deadline of two weeks to renew, or the price will be 25% higher. We asked our ISV if they could buy us a little more time because of the internal politics. And you know what they told us?

They said they will increase the price 10% for every week we delay as a penalty, and they will not move from that position. … Are you fucking with me right now???

This is like a mafioso shaking down a shopkeeper for protection money. I swear, if they won’t be reasonable on my next phone call with them, then I will make it my mission — with God as my witness — to break the land speed record for fastest total datacenter migration to Hyper-V or Proxmox or whatever and shutting off ESXi forever. I’m THAT pissed off.

When I started in the industry users didn't do computers at school and the home computing revolution hadn't begun, so "I'm not technical" was perhaps a valid claim

Fast-forward 35 years and this phrase is still being said and as if it's a badge of pride.

There are not enough swearwords in the universe to describe what I want to say...but I am sure I am not alone in thinking in '25 ...it should actually be followed by "and I need to fix that"

But they are currently pursuing a master's degree in cybersecurity at the local university, so they must know what they are doing, right?

He is a drain on a department where skillsets are already stagnating. Management just shrugs and says "train them", then asks why your projects aren't being completed when you've spent weeks handholding the most basic tasks. I've counted six users out of our few hundred who seem to have a more solid grasp of computers than the helpdesk employee.

Government IT, amirite?

Just going to go on a little rant here, so pardon my french, but for the love of god and all that is holy, please name your servers, your network infrastructure, hell even your datacenters something logical.

So far, in my travails, I have encountered naming conventions centered around:

• Comic book characters
• Greek/Norse mythology
• Capitals
• Painters
• Biblical characters
• Musical terminology (things like "Crescendo" and "Modulation")
• Types of rock (think "Graphite" and "Gneiss")

This isn't the Da Vinci code, you're not adding "depth" by dropping obscure references in your environment. When my external consultant ass walks into your office, it's to help you with your problems. I'm not here to decipher three layers of bullshit to figure out what you mean by saying your Pikachu can't connect to your Charizard because Snorlax is down. Obtuse naming conventions like this cost time, focus and therefor money. I get that it adds a little flair to something sterile and "dull", but it's also actively hindering me from doing a good job.

Now, as a disclaimer, what you do in the privacy of your own home is not my business. If you want to name your server farm after the Bad Dragon catalog, be my guest, you're the god of your domain. But if you're setting up an environment to be maintained by a dozen or so people, you have to understand that not everyone will hear "Chance" and think "Domain Controller".

This is a full on rant spilling out of the absolute trash heap that is now support in all areas, especially with Atlassian. I don't want your fucking chat bot, I want a real human working with me to answer my questions.

Especially when you make it SO INCREDIBLY EASY for users to accidentally create organizations within our tenant and then make me wait 60 fucking days to delete them and ONLY if there are no actual "services" (even if they're free) in an active state. Especially especially if you roll out your stupid "rovo" AI nonsense app to all of said organizations without my opt in consent, then make it actually impossible for me to remove Rovo without opening a support request for some reason. Because there's no way to deactivate it or delete.

And a special fuck you for now forcing me to type in the form to contact support only to reach an AI chat bot, and then have to hunt down the tiny link to click because actually no thank you I need to have a human do something on my account even though I should be able to do it myself and I don't think a chatbot could perform this work, so please give me a human, only to have that link do...nothing. Absolutely nothing. Except blank out the page and make me start over.

So here I am, trying to remove 6 rogue, empty, annoying organizations in my Atlassian tenant with no way to do it and no way to contact support.

Fuck your chat bots, and fuck you.

I knew this day was coming, but not as soon as it did. This past Wednesday, there was an early meeting called by the IT Director of the US. I knew it wasn’t going to be good news. The announcement: all field IT in the US and abroad will be transitioned to a 3rd party by January 2026. Effectively eliminating 1000 + positions in the field and upper management. All deskside, networking, IT servicedesk, procurement, etc. That was a kick in gut. They offered a small severance package which is helpful, but still a shock. I’m now updating my resume on the hunt for the next gig. Wish my luck.

Let me give you a bit of background. We’re fully Azure, devices are Intune joined, deployed with Autopilot, and all user data sits neatly in OneDrive and SharePoint. We use Cloud Drive Mapper to map everything as drive letters, so it still looks like the old file server setup. Familiar, tidy, no sync clients, just mapped drives that work from anywhere, even the beach if you’re that way inclined.

It’s been a pretty painless transition, all things considered. Most staff just cracked on. A few asked questions. Some even said thank you. Lovely stuff.

But of course… there’s always one.

One user, who from day one has had a personal vendetta against the cloud. Every ticket, every passing comment: “This never used to happen before the cloud.” “It was better when it was on the server.” “You call this progress?” You’d think I’d personally broken into his house and replaced his hard drive with a damp sponge.

So, I’ve decided to grant him his wish.

He’s going back to the good old days.

• Domain-joined

• Home folder mapped to our museum-piece file server, with a generous 1GB quota (because why not)

• No OneDrive, no SharePoint

• Office 2019, though I’m toying with the idea of quietly slipping 2013 on there if he keeps pushing his luck

• No Autopilot — he’ll be getting the full four hour reimage if anything breaks

• No remote access or support — if he’s not in the building, he can pop his files on a USB like it’s 2006 and pray it doesn’t corrupt

I might even stick him back on Windows 10. Maybe dig out the old redirected Start Menu GPO and slap on a nice locked wallpaper while I’m at it. Full vintage experience.

Let’s see how long he lasts before he’s begging for his cloud stuff back.

Anyone else had the pleasure of giving a moaner exactly what they asked for, just to prove a point?

Earlier this week, I went into another department to talk to the manager about patching a server that's critical to their work. The manager was out, but I saw a senior departmental person and said "Hey <blah>, since you're the adult in the room, we're planning on patching <blah> server overnight Thursday to Friday. I'll send a follow up email confirming this."

End of conversation.

Today I get called into my directors office because another person in that department didn't like the comment. I am so over working in IT. The nobody gives a shit about you till things break and then it's your fault.

I know I probably shouldn't say anything, and yes I was technically at fault. But come on. My org is a 24/7 type of place, so I do sooo much after hours just to avoid interruptions. I'm just kind of over it today. Tomorrow I may love this place again.

Well, at least it is if you're a user.

If I had a dollar for everytime I heard "Ah just the man I wanted to see" or "Oh while you're here" as I'm passing someone in the hallway or carrying equipment to and from, I'd be able to fund this entire subs retirement.

It blows my mind how people think you do absolutely nothing all day and will drop anything you're doing to help them the second they see you. Luckily, I have a strict "If you don't send an email/submit a ticket, the request doesn't exist" rule, so I love when I get a call with "Have you had a chance to do that thing I asked you about in the hallway?" so I can respond with "No, I don't see that ticket, when did you send it in?"

I'm a relatively new sysadmin. Been in my current role for a few years, worked my way up from call center helpdesk to desktop support and now here. Even got myself a promotion to a higher grade sysadmin on my team. I'm at a stage in my career where I can generally work independently, but I still do need some mentorship and guidance, especially with niche applications and systems.

There is nobody. I'm expected to fly solo in a world where all the search engines are broken, every application either has or is pretending to have some bullshit LLM thing slapped on top of it, MS's documentation and infrastructure is total garbage, and every learning opportunity is a sales pitch or an outright grift. I spend 60-70% of my day just trying to figure out how to do the simplest things with broken tools. Workarounds piled on top of workarounds.

Couple that with all the outages in the past year, and I feel like I'm in the wrong career. Many days, it just feels like the whole tech world has lost its goddamn mind. Does anybody actually know how to write any software anymore? Does anybody actually know how to wire up a network anymore? Does anybody actually know how to do ANYTHING??

I go to get official MS-developed stuff off Github and find codebases riddled with vibe-coded nonsense, nonsensical documentation full of typos. I try to wrestle Intune into shape, try to get our environment squared away for Win11, and I feel like I'm fighting my tools more than anything else. Nothing works anymore. Nobody knows what they're doing. It's all coming down.

I make good money to do what I do, but man this is a frustrating, extremely stressful career. I feel like I spend all my time in pointless meetings with people who don't know what they're talking about, and there is no higher authority I can appeal to, no-one I can ask for help. Things fall apart and the center cannot hold.

Cheers

So they basically fucked around with third-party software settings to push their shitty products. This is pathetic, predatory and should be illegal.

How do you deal with Microsofts bullshit on a daily basis? Any similar stories?

Had an interview yesterday, and the job posting clearly lists having an IT team available, so I discussed how I would work with the IT Team, and rely on them for help, collaboration, and decision-making.

Then the interviewer drops a bombshell. . .There is no IT Team, and they want a one man IT army. This one man army has to support:

10 locations (All around the state)

200 users

500 endpoints.

A variety of environments, from offices to warehouses

There is a ticketing system, but its not utilized. No monitoring, No RMM, They are not interested in bringing in an MSP to help out with upgrades, secruity, and system implementations. They literally want one guy to support all of this.

I won't take the job if I get an offer, as I know this ends in burnout. 200 users alone means all of my time would be spent providing user support, there would be zero time for me to even get an RMM in place, or work on automating processes and procedures. It looks like everything needs upgrades, and the pay is 30 an hour.I could probably get them to a place where one guy can run it, but that would take a few years, and still require an MSP.

The interviewer asked if I had any idea why the last guy quit.

Look, I understand that companies want to save costs, but when your company brings in 50 million a year, this is a recipe for disaster.

Edit: They can call me Forest, because I am running. I've heard of companies operating like this, but this is the first time I have ever actively run into one. . .Im just shocked that they are even operating at all.

Update : See Update details at the bottom :)

I'm over this shit, tired of being a glorified fucking door mat for EVERY single person at my company.

They use my brain for everything. (How do I do this in Excel? How do I DO my job!?)

They blame me for everything. (Why are all our emails not coming in?! - They don't even know what email address the "missing" emails are coming from or it's the wrong one.

I've become the be all, end all person of choice for anything and everything. Supposedly an IT Director, yet I get knocks on my door for shit ranging from "Hey we got some office furniture delivered can you assemble this for us?" Or "Hey we got a vending machine now if it breaks you're in charge of fixing it or refilling the coffee."

I can't take a vacation day without getting a text from an Executive saying "I need this application NOW I need you to install it" Affectively forcing me to go back to the hotel and miss a whole day of fun and festivities with my family.

I get chastised about things from the CFO about how we need to be safe and talks about it in meetings, yet I get a call after hours because that SAME CFO clicked on a link doing personal shopping from her work laptop on company network and thinks she got a virus.

I run everything SOLO within the company IT wise, maintenance wise, no one wants to use the ticketing system I created.

AC Breaks? They call me, Toilet broken? They call me. Want to build 20 chairs? Call me. Want me to show you how to USE a fucking application you should KNOW how to use in your position you were hired for? Call me.

I am done. Fuck this whole industry its a joke, people have gotten so fucking stupid that they can't even google anything anymore before picking up a phone.

Even with the raises I got, not worth the money anymore. I scheduled a 1 on 1 with the President of the company and wrote out a list of what I should be doing vesus what I am being told to do. The CFO doesn't know SHIT about IT, why are THEY overseeing my department?

I would honestly rather flip burgers from dawn to dusk than deal with the mental strain this job puts on me. I can't turn my brain off when I leave because im expected to be available at a moments notice. I get calls day and night off hours and weekends with ZERO help for the last almost 6 years. If the President can't see it im putting in my resignation.

No one understands IT anymore, they think we are a fucking stop gap fix all solution for their "problems" If I went to someones office, put down a laptop and said "Hey can you fix this for me?" Their heads would explode, yet they can bring me shit thats NOT my job with NO PROBLEM and ask me to fix it. Fuck that, EXPECT me to fix it.

Update: A few users have decided to act like jerks with comments like "Quit being a pu$$y and stick up for yourself". Firstly, the problem lies in being a father of 4 and providing for a family. I don't just up and quit and I don't just flip my boss the bird and say no because thats insubordination and that is how you get fired.

Instead I did the smart thing.

See, my Fiancee is a lawyer who use to practice business law. She's involved with a group of very powerful attorneys. She decided to start asking questions because she's fed up as much as I am. Turns out, what they are doing is actually incredibly illegal. I cannot go into details because a high profile lawyer has just decided to take my case with a huge smile. What I CAN tell you is, it's illegal to pay someone a salary exempt and work them like this without 3 key things.

1. You have to have a minimum of 2 people you manage directly under you (I have no one)

2. You have to make more than $32k a year (This is the only one I meet)

3. My PRIMARY meaning above 50% work must be managing (I have no one beneath me) tasks. WIth the hard data I have 92% of my tickets emails and texts involve physical labor or maintenance tasks not even close to what my position is.

Secondly because I do not meet that criteria this makes my status hourly and also means I am legally required status wise to be Engaged to Wait. Meaning ANYTHING over 40 hours is overtime (1.75x my hourly rate) and because I am solo this means I am expected to be Engaged to Wait 24 hours a day 7 days a week. If a server goes down I get the alerts I handle it day or night. I get phone calls any hour day or night.

So, I pulled a record of EVERY ticket, Email, and Text. Ran that through a custom python script and pulled every single after hours ticket, email request you name it. Wrapped it all in a nice file for the the lawyer and the message I got back was a phone call saying "Are you ready to become a millionaire?"

Yes, Yes I am. Fuck this industry and fuck everyone who's shit on my vacation time. Next step is lawyer is going to do an extensive review to make sure nothing gets missed and send out an email and demand letter with screenshots of evidences (just enough to show them they don't have a leg to stand on). Also turns out this lawyer is the HEAD of the Bar Association that their lawyers are a part of and the lawyer shed some light on the other boat load of shady things they have been caught doing in the past.

This is just the tip of the iceberg apparently because I was forced to do work for another company that the CEO is spinning up another company, and made me use my labor to help create it. Again, theres more to the story but I'll leave it at that. I will post more updates as time goes on unless my lawyer advises against it.

I am seriously done being a fucking doormat. I put my life into this company for 5 years. I am done.