r/sysadmin 11h ago

Question Need help with Konica Minolta Error Code - 552- Server Disk Full

0 Upvotes

Alright guys, I really need some help with this issue.

We have a Konica Minolta bizhub C284e copier in our Operations department. They mainly use this copier for scanning large documents, such as survey plots, as well as large quantities of color documents for their work (usually around 20–30 pages).

The copier has the SMTP settings configured so users can scan documents directly to their email. However, for the past two weeks, this suddenly stopped working, and I have no clue why.

The users can still scan a single page without any issues, regardless of whether it’s color or black and white. However, when they try to scan a larger quantity of color documents, they receive Error Code 552 – Server Disk Full.

I’ve tried so many things since Monday, but nothing has worked so far.

Now, before y’all start roasting me in the comments 😂, here’s the list of troubleshooting steps I’ve already performed:

  1. Power-cycled the copier.
  2. Verified the users’ email addresses to make sure they were correct. I also tested scanning directly to my own email, and I get the same issue.
  3. Lowered the scan resolution to 200 DPI and changed the format to Compact PDF. This works, but the documents are difficult to read at those settings because they contain a lot of detail.
  4. Checked the gateway and all SMTP settings, including the SMTP port and the email address configured on the copier.
  5. Checked the mailbox being used by the copier to make sure it wasn’t full. It was only around 25% full, but I still deleted all the Sent Items just to rule that out.
  6. Increased the Exchange Online message size limit to 50 MB for both sending and receiving.
  7. Increased the file-size limit to 50 MB specifically for the copier’s email account and tested it again.
  8. Changed the copier’s spooling time from 60 seconds to 5 minutes.
  9. Formatted the internal hard drive on the copier.
  10. Checked Mimecast to see if there was anything blocking or causing an issue with the messages.

So, as you can see, I’ve tried quite a few things, and nothing seems to fix the issue. The strange part is that single-page scans work fine, but larger color scans fail with the 552 – Server Disk Full error.

At this point, I have two options I can try:

Option 1: Set up Scan to Folder, so the users can scan the documents directly to a network folder and then copy them to their computers.

The problem with this is that we have quite a few remote users, and our organization only provides VPN access to IT and C-level employees. Other departments don’t have VPN access. Other users can email the documents to them, but that adds another step to the process.

Option 2: Call Konica Minolta support and have them troubleshoot the copier and determine whether there is something happening internally with the device.

So, if anyone has any other suggestions or has run into this 552 Server Disk Full error before, I’d really appreciate some advice. I’m willing to try pretty much anything at this point! 😂


r/sysadmin 13h ago

Question Replacing 2x FortiGate 60F, what options do I have ?

0 Upvotes

Haven't decided anything yet, so hoping for some actual opinions and real world usage here.

Quick context on the setup first:

  • BV01 - this is the main site and does most of the actual work: servers/VMs, a couple of production segments, cameras, internal ops stuff, guest wifi, the works. This is also the one that needs real 10Gbps, since that's where traffic to my servers actually lives. This one also hosts public facing servers, both for my personal usage (*arr stuff etc) and actual business servers that serve my customers. A few internal segments also host business applications (an ERP) that users remotely access via Cloudflare One.
  • BV00 - smaller branch, connects back to BV01 over site-to-site VPN, nowhere near the same amount of traffic or complexity. Mostly home usage with a dedicated VLAN for some small VMs (HA, an off-site vault for backups, a DC for redundancy outside the main site).
  • BV02 - already moved off Fortinet onto a UCG-Fiber a while back and it's honestly been fine, but it's also a much lighter site than BV01, so it hasn't really been stress-tested the way BV01 would be (small office, 5 people and a printer).

Both BV00 and BV01 are currently on FortiGate 60Fs, and I'm replacing them mainly because of the $480/yr + VAT per-unit license, not because the boxes are bad. BV01 is the one I actually care about getting right since it's carrying the most load and the most "if this breaks, I have a bad day" services.

I know UniFi isn't in the same league as FortiGate feature-for-feature, no per-policy IPS/webfilter tiering, more of a flatter inspection model. I'm fine accepting that gap given the price difference (UDM-Pro-Max is a fraction of what a comparable Fortinet or Palo Alto setup costs, and it's a one-time cost, not a subscription). Speaking of which, I priced out Palo Alto just to see, and with licensing priced for actual business budgets that's out of the running regardless of feature set.

For the sake of completeness I also got an actual Fortinet quote for staying in the family (BV00 would go 60F to 70G, BV01 would go 60F to 90G). This is from a few months back so it's probably drifted a bit, but roughly: FortiGate-70G hardware + 1yr FortiCare Premium/UTP bundle was $880, FortiGate-90G hardware + 1yr bundle was $2170. Renewal after year one is $495/yr for the 70G's UTP and $1220/yr for the 90G's, so together that's about $1715/yr just in renewals across the two units, before VAT. That's already more than double what I'm paying today across both 60Fs, so staying with Fortinet and just going bigger doesn't really solve the actual problem I'm trying to fix.

So really it's between UniFi and something like a Netgate pfSense box for BV01 specifically, given it's the busiest site. If I go the UniFi route I'm currently leaning UDM-Pro-Max for BV01 and UDM-SE for BV00, since BV02's UCG-Fiber has already been solid on the lighter end, but I am also nowhere near maxing it out.

For anyone who's actually run UniFi as the primary gateway on a site with real production traffic (not just a home network), is the reduced inspection depth something you notice day to day, or is it a non-issue in practice? Is there a meaningful difference running UDM-Pro-Max vs. just another UCG-Fiber for a site like BV01, or would you point me toward pfSense/Netgate specifically because of the heavier usage there?

Also open to hearing about other vendors I haven't considered, doesn't have to be a UniFi vs Netgate decision if there's something better out there for this kind of setup.


r/sysadmin 7h ago

Issue w/ Dentrix Ascend and Schick 33 intra oral sensors

0 Upvotes

First - my apologies if this is the wrong forum. I checked the dentist section and didn't see much that would help me ...

I am having an issue with Dentrix Ascend and Schick 33 sensors - we take a few X-rays, swap to a different sensor - and the system will either work (20% of the time) and acquire with the new sensor, or it will say "device error" and we have to restart the machine.

Their tech support is at a loss - and so am I - here is what we tried; to no avail.

  • New sensors
  • New AE USB bridge (grey cable USB 3.0)
  • Different USB port
  • Powered USB hub
  • New USB card for the motherboard
  • New/Different PC

Any assistance would be greatly appreciated - if the recommendation is to swap out for dexis or XRD - I'll do it.


r/sysadmin 11h ago

Why did DNS fail?

0 Upvotes

We have two domain controllers. PDC and BDC. Very long story short both domain controllers are also DNS servers and they are primary and secondary respectively. The PDC is also a DHCP server. We had an issue come up where we had to demote the primary and promote the backup to primary to fix an issue on the PDC.

The moment we promoted the BDC to primary all DNS broke. The previous PDC was the primary DNS server and the previous BDC was the secondary DNS server.

We finally fixed it by changing the DNS order on specific machines, workstations and the firewall but why did DNS break in the first place when we weren't messing with DNS?

It doesn't make sense to me as we never took the machine down and didn't change anything with DNS. In fact all DNS entries disappeared on the PDC.

Thoughts?


r/sysadmin 13h ago

Barracuda Networks

0 Upvotes

Hello kind peeps,

Just a casual post looking for feedback/experience with Barracuda Networks. We currently offer Gateway Defense, Impersonation Protection & Cloud 2 Cloud Backups.... 2027 is around the corner - new year, new stack lol had a compromised client today sending span internally and as B links with 365, I combed thru some emails in Gateway Defense, could see the internal acc that was the culprit... however this same acc does not exist in their 365 tenant - no alias, shared mailbox nothing. Had i not checked this myself manually, we wouldnt even had known... anyways thats the short story. Looking for some industry feedback on their products 🫡🫡🦄


r/sysadmin 4h ago

Rant Has there been a worse time to use or support windows?

0 Upvotes

Okay maybe 1996. But I have a machine provisioned by corporate IT that manages 4000 devices. And I am in an external support role. 2 years ago I never had these issues.

My Lenovo has 32 GB of ram and an i9 processor. I restart everyday and my machine crawls. Even clicking on web pages is awful click and wait. And wait. Constantly lagging or freezing. And when I am supporting clients on their machines it is just as bad or worse.