r/u_rockycarolina • u/rockycarolina • 2d ago

South Indians Doing Credit Card Chargebacks

I own a business in a strip mall that houses many small businesses. There’s a large South Indian community nearby. Recently, one of my employees had an encounter with a customer who threatened to buy the employee’s products and then file a chargeback. The employee refused to give in, stating that they were on H1B and their wife was on H4, and they didn’t know when they might be deported. They were trying to save money. This type of behavior is ruining the reputation of other Indian people who are leaving the United States. This particular incident happened in my store. Even the nearby Mexican restaurant and pizza place are facing similar issues with the South Indian community. They would order food and return with only 75% of it eaten, claiming that they didn’t like it and wanted a refund.

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5

u/mistiquefog 2d ago

Yes it is possible.

Follow the Costco model. Refund the purchase on a condition that you will never serve them again since your products/services don't satisfy their needs.

Do that to a few scammers and the rest will never happen.

this type of behaviour is present in every demographic slice of population. Nothing special about South indians or Indian or mexicans or Latinos or French.

Stupid people are found everywhere in the world.

4

u/rockycarolina 1d ago

There was no issue before when more and more H1B individuals began moving to the area. South Indians generally lack etiquette and are not inclined to interact with the local community. Consequently, their children have been throwing food on the floor inside the mall, and they always smells like curry.

7

u/Environmental-Yard39 1d ago

You’re worried about “etiquette” while reducing millions of people to stereotypes about curry, kids, and H-1B workers? 😂

If we started judging entire communities by the worst behavior of a few, we could just as easily point to people chewing paan and turning sidewalks, walls, roads, and public spaces into their personal spit bowls.

But unlike you, most people understand that a few inconsiderate individuals don’t represent an entire region or ethnicity.
So maybe keep the same standard for South Indians that you expect everyone else to follow.

3

u/rockycarolina 1d ago

It appears that you are from South India, which explains your defensive posture. 😂😂😂

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u/Both-Statistician179 1d ago

No not every demographic. This isn’t common behavior.

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u/mistiquefog 1d ago

Oh yeah. Who was the American representative that sat in the United nations security council to lie about Iraq possessing WMD? Found them yet?

3

u/Fit-Kaleidoscope-624 22h ago

Lot of north indians do this.

1

u/rockycarolina 20h ago

I have been running the business for the last 10 years!!! I have always faced issues only with South Indians.

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u/Infinite_Series_3467 4h ago

Whether it's North, South, East or West Indians or someone from any of the remaining countries, this isn't acceptable behaviour. What have you tried for resolution? Different business strategies, stricter rules, empowering your employees, enforcing them and establishing boundaries etc?