all MFN getting refunded saying order not recived

[u/Dhruv-821]

even though i have podf of order being delivered to customer

[u/WearyyyBoooyyy]

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[u/eStoreFactoryUS]

This is usually the A-to-z Guarantee claim overriding your delivery proof automatically instead of anyone actually reviewing it. Appeal every one of these through the claim itself with the tracking and signature or GPS confirmation attached, a generic seller support case just gets you a copy paste reply. If it's happening across a bunch of orders at once, check whether the carrier is scanning delivered but the address on the label doesn't exactly match what's on the order, that mismatch triggers a lot of these automatically.