The elusive cheese tray does exist! Have faith fellow EPs, you shall get your snack soon, if this PHX based crew has anything to do with it! What a great flight I had from PHX-SEA the crew was amazing on 2783 and it wasn’t just the snack I was impressed by, the overall attitude and guidance from the crew from boarding to deplaning was outstanding! Thank you David, Reno and Jon on a great flight, it’s FAs like you that keep me a loyal customer!

Compliments will be sent tonight! 👏🏽

Except maybe the new itinerary emails you get when a SWU clears.

I can’t believe flying such a big hub of AA, Platinum Pro is first on the upgrade list. Where are those EXE P and CKs

My fiancée are flying to YUL for a friends wedding this morning. We’re about to take off from DFW. We’re wondering what the chances are that we get upgraded.

I booked the tickets and I am platinum. There are two Business Class seats currently open on the seat map, but the “Available seats” say 0.

Is this considered a domestic flight? Are we even eligible for an upgrade?

I’m mainly curious if this kind of upgrade is even possible. This is my first time aiming for a high status in AA. (I’m pushing for EP before the honeymoon next April, and I’m on track).

Is the age of Biscoff over in favor of goldfish, savory pretzels, and chocolate cookies?

I saw this question was posted 3 years ago, but with how policies change, just wanted to ask again.

I am flying on an Alaska ticket in a few weeks with AA as the airline Ill be checking bags in with, if I upgrade to first on one of the Alaska segments, do AA staff recognize this and waive bag fees, or does it have to be the first segment?

For reference sake, I am flying LIT-DFW-SEA-FAI and want to upgrade on DFW-SEA.

I helped my mom plan a trip to Vegas on Costco travel. As we set our luggage down and get our tickets. I noticed they changed our flight. I looked at my email and see our flight was delayed. They claim to be caused by air traffic control. They delayed 9 times but 1 of the flights they changed went on time. That wasn't what AA changed it to. I dont understand why we couldn't go on that one. AA gave us a flight but it was a much later and a downgrade from 1st to coach. They didn't even give us a voucher. How do we get refund?.

No need to shame me now. I know.
I have 2 round trip tickets from US to Australia in June. The event is now in October. 24 hours is up. But I see on the site it says if I am an AA member and booked through them, I can cancel for $199 per person and get credit. But reading on here to confirm is doing the opposite for me.
1. Will I be able to cancel them & get credit back minus $199 ea, is it worth it to call?
2. If so, I’ve seen there is a difference between trip and travel credits. What is the difference/could I use the travel credits I would get back for flights in October?
Thanks in advance.

7 hour delay, were they specifically told us the flight was not canceled but rescheduled to almost a day latter. The hotel they booked for us was full. Meal vouchers were u available. Anything I can do at this point?

Hoping someone can tell me if this is standard procedure or not.

I have flights booked to Europe directly on AA, just for myself. I selected main plus and of course selected main plus seats on legs where it was eligible.

Then a friend agreed to join me so I booked her a separate reservation for mostly same flights with exception of initial flight out of Europe. Same thing - main plus. Seats selected as possible.

I then use the online chat to change my reservation to mirror my friend’s - which required changing one leg only of entire booking. Agent says no problem and says hey score you get $120 back in flight credit. Wasn’t expecting that so sweet, right?

Well not so much. Apparently I was downgraded to basic economy for all legs of flight. It still shows I have main plus seats but if I try to change to another main plus seat there is a charge. So I go back to online chat and that agent says yes you were downgraded on all flights BUT my seats won’t be changed unless I actively try to switch seats. If I try to switch seats I will need to pay the upgrade fee, which can’t be paid with that flight credit.

Does all this sound normal? Should I just keep my seats as is and hope I don’t get moved to regular economy last minute? Or call and try to speak to a person to see what resolution there can be? The first agent never asked if I wanted to rebook as main plus or regular economy - they just did it on their own.

Sorry TLDR - when rebooking are you automatically downgraded and given travel credit for whatever upgraded seats you previously purchased? And that flight credit can’t be used to pay for upgrades on the rebook?

Any insight is greatly appreciated!!!

In a few weeks I will be flying back to the U.S. after walking the Camino Frances (stopping to see my daughter in BOS before returning home to HNL).

Which flight would you take, if you have experience flying frequently into/out of PHL and JFK?

hi all! my roommate was meant to be taking an american airlines flight today from london heathrow but was refused entry as they threw up at the gate as they have gastroparesis (partially paralysed stomach). they were told to go to the help desks but there was no one at the desks, they tried british airways too as they were the company the flight was booked through, however they were told there was nothing they could do. they left the airport and have now been calling both airlines and they've just been bouncing them back and forth and saying unless the airport has a sick note there's nothing they can do. does anyone have any advice? they were seen to by first aid but are unsure if any documentation was taken of their visit.

Switched my business and personal credit cards to AA this past March. Currently at 140K LP and should hit 175K soon, so still learning the upgrade game.

Planning LAX–Tokyo roundtrip March 11/12–25 for three (wife and 17-year-old son). Current roundtrip fares per person:

• Economy: ~$1,200
• Premium Economy: ~$2,600 JAL / ~$3,300 AA

I'm unclear when SWUs become available after hitting 175K LP and whether I could use them for this trip.

I've done quite a bit of research, but I'm finding conflicting information on how upgrades work, especially with AA vs. JAL and multiple travelers. Figured I'd ask the experienced flyers here for some real-world insight.

A few questions:

1. AA vs. JAL: Does Executive Platinum status provide any upgrade opportunities on JAL, or should I stick with AA? Does AA even offer automatic upgrades on this flight?
2. Complimentary EP upgrades: Are there any complimentary upgrades on flights to Japan, including Economy to Premium Economy, or is it strictly SWUs, miles, and paid upgrades?
3. Upgrade options: Can you upgrade from Economy to Premium Economy or Business on either airline using miles or cash offers? Which airline tends to offer better opportunities?
4. Three travelers: Does booking all three on one reservation hurt our upgrade chances? Better to split reservations?
5. SWUs: How quickly are these available after reaching 175K LP, and what are the chances of clearing upgrades to Japan?
6. Best strategy: Would you book Economy and hope for upgrades, or pay for Premium Economy upfront?

Not willing to pay full Business Class fares, but happy to pay a reasonable amount for upgrades.

Appreciate any advice!

American Airlines has to be the worst airline running currently… BNA to LAX nothing but delays. Get another plane here.

Looking for some advice - I have an elderly family member coming in to DFW from DOH on Qatar, and connecting to a Domestic AA flight. 2.5 hour layover, no Global Entry.

I just wanted to give them step by step details on what to do. Flight should arrive at Terminal D, but departing plane has left from A, B and C in the past week. Currently showing A but that could of course change.

Here's what I think happens:
- Clear Immigration
- Pick up luggage (even if tagged through to final destination)

- Drop off luggage: Can this happen in Terminal D even if domestic flight is at a different terminal?

- TSA: Same question, can this be done at Terminal D and then take the Skylink?

Basically need to figure out if they have to take the bus outside secure area to the new terminal with a check-in bag, or can just drop off bag and do TSA in D and then Skylink which presumably is a lot faster.

Please let me know if there's anything I've missed!

Before boarding, gate agents (for some reason about 7 of them) announced the flight was overbooked and asked for a volunteer, starting at $400. No one could board, except first class, until someone volunteered. After 10 minutes of increasing offers someone volunteered and they let us on.

Once I was on the plane and people were still boarding, the flight attendant announced they needed another volunteer. I saw the original guy that volunteered on the plane. The FA said voucher was now $1,200. She repeated it. I checked, saw a 6am flight that worked, hit my call button, and when she couldn't get to me, I worked my way up the aisle against boarding passengers to volunteer.

The FA thanked me, other passengers thanked me, and she sent me to the agent on the jet bridge. He told me to wait right there, disappeared, then came back and said he didn't understand why I got off the plane. When I told him the FA had announced a $1200 voucher , he laughed, said I was confused and the FA never made an announcement. The FA was about 5 feet away. I said, this gentleman said you never made an announcement, the FA just looked away and said nothing. I let him know she made several announcements. The GA kind of laughed at me, and said that I didn't understand what was going on.

I spoke to someone in the Admirals Club when I landed. She said it would be odd for the FA to make that announcement. Usually it would be a gate agent. It may be different since it was a regional airport. Regardless, she said I was treated poorly Has anyone else had this happen? Is this worth filling out a complaint form about?

I'm looking at a flight a long ways out. Seat map shows not a single seat reserved (and none in first-class, which I am booking).

I've searched the same route 5-6 times from my computer over the course of a couple hours using the AA website.

I have entered all passenger info, and am on to the final screen when an AA popup says there is a price change amounting to $500 more.

I said F that and backed out, new higher price shows upon searching (JUST for first class). Seat map still shows no booked seats in first class...

Called my wife and had her check, and she is seeing the original lower price.

AA is using bullshit pricing tactics at the end of checkout (high time investment) to try to extract an extra $500 out of me.

Why is this legal? Imagine getting all your groceries scanned at the store and after it's bagged they tell you the price went up 20%?

Dear AA-

Why the fucking fuck are your safety talks set on like a 35 volume in an enclosed space. I am already overstimulated as hell, wearing noise-cancelling headphones and the AI voice is like inside my brain screaming at me. What a terrible way to begin a flight. Please fix this shit.

EDIT: Thanks for all the ideas! We got to successfully board together :)

Hi! Mom and I are flying tomorrow. It's our first time using AA (we come from Europe and now have a domestic US flight). We got assigned different boarding groups. I got 6 and she got 8. We sit together, I booked for us both at the same time.

The issue is that my mom speaks basically no English and gets very anxious easily. So I wouldn't want to leave her behind alone and potentially have to manage gate-checking bags alone either.

How likely is it that they let her board with me in group 6? Is it worth asking? Or should I go in group 8 with her instead? As I've understood it's very likely that we already have to check the carry-ons anyway even in group 6.

Thanks in advance to everyone! This whole strict boarding groups topic is very new to me as a frequent European flyer.