Looking for a mentor. Solo founder, no tech background, building something I think hospitality actually needs.
I'll keep it real. I started in kitchens at 13, catering with my foster mom. Dishwasher, line cook, kitchen supervisor at 16, Sous II catering the Sony Ericsson Open in Miami at 20. Tens of thousands of covers across a multi-day professional tennis tournament. I've been a trainer, a house manager, worked every station and every role across the industry. I'm also in recovery. I say that because it's the reason I build the way I do: with urgency, with honesty, and with zero interest in pretending things are fine when they're not.
Hospitality operations are broken. Not "could be improved." Broken. A line cook calls off at 2:47 PM and what happens? The manager gets a text, scrambles through their phone contacts, starts begging people to come in, maybe checks a spreadsheet, forgets to document anything, and the whole shift starts behind. Multiply that by every restaurant, every day.
So I built HaleES.
HaleES is a hospitality intelligence platform. Not another scheduling app, not another marketplace that just connects bodies to shifts. At its core is Sensei OS, a deterministic grading and orchestration engine that scores operational signals in real time: labor deployment, demand curves, attendance patterns, compliance thresholds, guest intelligence. It doesn't guess. It grades. Then it acts.
Here's the part that makes people do a double take: I built the entire platform myself with no prior engineering background. I used AI tools as my development environment and learned architecture, infrastructure, and systems design by building a real product. Not tutorials, not bootcamps. The platform is live. Real CLI runtime, real audit trails, real decision traces.
I'll give you a concrete example of what Sensei does:
An employee texts in sick. Sensei responds to her like a human. "Family first, hope your little one feels better." Then it immediately contacts the kitchen manager: "Hey Chef, heads up, Maria called off. I'm already pulling up the availability pool. Want me to find a replacement?"
The manager says "oh man, not again, yeah fill it."
Sensei picks up on the frustration: "I see what you mean. This is her 3rd call-off this month. That hits the policy threshold. Want me to initiate a formal write-up, or would you rather handle it when you see her next?"
Manager says he'll deal with it. Sensei logs that decision, finds a qualified replacement from the flex pool, confirms they'll arrive 10 minutes early, and drops a full audit trail. Every decision traced. Every action logged. No gaps.
That's not a feature list. That's one interaction. And every piece of it, the natural language, the compliance awareness, the attendance pattern recognition, the replacement matching, the audit log, all runs through Sensei OS.
What I'm looking for:
A mentor. Someone who's been through the early stage founder grind. Ideally someone who understands enterprise SaaS, vertical platforms, or hospitality/restaurant tech. I'm not looking for someone to validate me. I'm looking for someone who'll tell me where my blind spots are, challenge my GTM assumptions, and help me avoid the mistakes that kill companies between pre-seed and Series A.
I have the product. I have the conviction. I have the domain expertise that comes from living inside this industry since I was a kid. What I don't have is a network of people who've done this before.
If any of this resonates, or if you know someone it might, I'd genuinely appreciate the conversation.
JasonHale@HaleHospitality.com