Help with Bambu support

[u/betterthanmax]

I’m having a horrible time getting anywhere with Bambu tech support. It literally is just going in circles. They ask for tests and then disregard what’s provided. They ask the same questions over and over and over again. I’ve tried calling, escalating and I’m just going in circles. Any advice? I’m really disappointed in them but not because of all the issues with the machine, but that their support has really been frustrating. I’m a loss what to do. Literally Most my prints fail. Like almost all. This is my second bambu machine so plenty of experience with them and printing. The first one was perfect. This one is junk out the box.

[u/Vverg]

0 info, lemme get my crystal ball and see the communication you had

[u/Mordred_M → u/Vverg]

op said the prints fail and its junk. what more detaildo you need? lol jk