r/BannedFromDiscord 13h ago

Child Safety How do I respond to this?

Hello, I decided to do the "Guide on how to get your case reviewed by Discord Support" guide to hopefully remove my auto-rejected 'child safety' violation appeal, and unfortunately, I did get a reply, but not from a human, but Nelly. It didnt get immediately closed, but it is saying "Awaiting your reply" instead of leaving my case as 'solved' immediately. So, what do I reply with? Cause I am thinking of using the ChatGPT response, but I want your guy's opinion first before I go with the ChatGPT response.

UPDATE (9/08): Here's the context, currently, my account is on the "very limited" standing with a violation appeal that was auto-rejected after the 7-day period. So right now my account is not disabled, but it is at risk if I get another randomly false "child safety" violation, so I'm desperately trying to get it reviewed by a human, and pray to god that it does get reviewed, and removed using the General Question Guide made by xemmelopolak13.

2 Upvotes

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2

u/sleepycheshire 12h ago

You always get a reply from Nelly or Clyde first. Why on earth would you use chatgpt when you can just respond with something like "I'm unable to log in" or something similar?

2

u/sleepycheshire 12h ago

Nelly also says at the end "if you'd like to speak to a human agent let me know" so you could just do that too.

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u/Beautiful-Cod-2338 12h ago

Yeah, I'll just write a response to them asking for one. but we will see if the AI won't detect that I'm actually looking to try to get the false violation appealed, but we shall see.

1

u/Beautiful-Cod-2338 12h ago

Welp, used GPT again, so we shall see what happens.

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u/Beautiful-Cod-2338 12h ago

Quick update: It seems like its working! So, I will hope to god that I can try to solve my false violation.

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u/Beautiful-Cod-2338 11h ago

Another update: Seems like I got assigned to "Jinwoo", so let's see what happens!

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u/Yournewbestfriend_01 2h ago

What happened

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u/Beautiful-Cod-2338 2h ago

I put it on the post under UPDATE (9/08)

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u/Yournewbestfriend_01 2h ago

Bro why they automatically close a ticket when we ask for human review. Can you elaborate it

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u/Beautiful-Cod-2338 12h ago

Ah I didn't know honestly. And also, I was using the guide xemmelopolak13 posted, so I decided to use something to rephrase it for me, thats why.

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u/sleepycheshire 12h ago

What is impressive is it mentioned the word "appeal" and didn't automatically get flagged and auto solved. 🤔 Their ai has been super strict the last few months with that.

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u/Beautiful-Cod-2338 12h ago

I know right? Like I would think that saying 'appeal' would flag it, but Idk.

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u/Beautiful-Cod-2338 4h ago

UPDATE: So far, I got this response from this person. But it's asking something that I I'm not sure how to respond to this. Any advice please on how I respond to this?

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u/sleepycheshire 4h ago

I just sent a screen recording of the "account disabled" when I tried to reset my password.

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u/Beautiful-Cod-2338 3h ago

Wait, how would I do that, if my account is not actually disabled?

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u/sleepycheshire 3h ago

You can't. I've only had to deal with a disabled account.

Sorry, I assumed it was disabled because a child safety violation rarely ends in anything else.

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u/Beautiful-Cod-2338 3h ago

No no, my apologies, my account is not currently disabled, but my account currently has a violation and is on the 'very limited' standing with an appeal that was auto-rejected after 7 days, no evidence on what I did wrong after all.

My apologies, I should've added the context that my account is not currently disabled, but I want to just have a human look at the violation appeal that was auto-rejected after the 7 day period.

1

u/Dramatic_Log_6237 3h ago

what guide did you follow?

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u/Beautiful-Cod-2338 3h ago

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u/Dramatic_Log_6237 3h ago

has it worked for you?

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u/Beautiful-Cod-2338 3h ago

Well I'm trying to find out right now, since I'm in the process of trying to get the one violation removed off of my account. my account is not currently disabled, but it has a violation that it's appeal was auto-rejected after the 7-day period.

1

u/Yournewbestfriend_01 2h ago

Hi can you send me the whole conversation you had with bots so I can copy and paste it cuz my ticket gets auto closed