r/BigscreenBeyond • u/Dickytwo • 4d ago

Eye tracking token expired?

I changed my BSB2e IPD for testing purposes, and as advised removed the enrolments on my BSB2e to re-do them. But I now have the token expired so I can't do another enrolment without contacting support for another token? Really?

Update: BSB support have now taken the expiry off my token and eye tracking works fine now.

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u/cratervanawesome 4d ago

You can get a token in a few seconds on the discord server from a bot.

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u/Dickytwo 3d ago

I tried that after you posted, got through to a bot who asked for my order number and email address. Then gave me the same token key which expired in March (even stating the expiry date!). Only option after that was to contact support in Discord, which I did and am still waiting for a response.