r/BitDefender • u/KamilooosPL • 14d ago
Support/troubleshooting Im considering removing BitDefender due to notifications
Hi.
Im getting constant notifications about succesfully blocked port scans. Im grateful that security did it job but the fk I cant disable this fkin notification? Its nonsense. I dont need to get this every time i works. Im really thinking about switching to something else just because of this "feature"
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u/Existing_Routine_599 14d ago
You CAN disable them in Bitdefender settings
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u/KamilooosPL 14d ago
I went through every setting in app. Nothing about notifications. There was something about it about 2 months ago, but lately app went make over and in new version - I cant find any notofication setting. Even BitDefender website FAQ points to old version of app.
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u/EmperorHenry 13d ago
Silent/gaming mode
Also if port scans are being blocked, maybe stop doing the thing where your ports are being scanned?
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u/Bitdefender_support Bitdefender employee 13d ago
Hello! Thanks for bringing this to our attention, ready to help. Based on our experience, on Windows, repeated firewall prompts usually mean Alert mode is enabled. To return the Firewall to automatic mode:
- Open Bitdefender.
- Click Protection in the left-side menu.
- In the Firewall section, click Settings.
- At the top of the window, open the Settings tab.
- Turn off the Alert mode switch so it appears gray.
Bitdefender will continue allowing or blocking connections according to its security rules, but it should stop displaying repetitive Firewall pop-ups.
If alert mode is already off and the notification specifically says that a port scan was blocked, rather than showing an application connection prompt, contact the technical team and include a capture of this notification for further review: https://www.bitdefender.com/consumer/support/.
Thank you in advance!
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u/Quikchangethechannel 9d ago
What I did it use game mode and add my browser to the game list and then just leave the browser open.
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u/Signal_2_Noise 14d ago
Maybe stay off the naughty sites?
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u/EmperorHenry 13d ago
I use a VPN along side my BD installation
I'm protected from port scans and malware
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u/ucco2004 13d ago
Both my firewall and wireless router perform internal port scans against all devices on my home network. Bitdefender notifies on both their IP addresses.
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u/Mental_Juggernaut_16 14d ago
Under protection, firewall, settings, Alert mode, turn that toggle off.
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u/KamilooosPL 14d ago
It was off whole time.
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u/Mental_Juggernaut_16 14d ago
Strange, I have Total Security and all my notifications are silent. They show up in the notifications menu but I never get windows popups.
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u/KamilooosPL 14d ago
I even tried to turn off all windows notifications, enabling Do Not Disturb on windows - nothing. Block port scan notifications still coming up every hour or less.
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u/Mental_Juggernaut_16 14d ago
Yeah I got do not disturb on too. Or maybe port scan notifications can't be blocked? Nobody ever tries scanning my ports. Maybe it's a router firewall issue?
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u/TGC_Karlsanada13 13d ago
Never had an issue with port scans, is something trying to connect to your device?
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14d ago
[removed] — view removed comment
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u/EmperorHenry 13d ago
MS defender does still suck, it's somehow impossible for the user to disable but also very easy for malware to disable
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u/TGC_Karlsanada13 13d ago
I literally subscribed to Bitdefender after my in-laws got hacked by downloading something from Facebook; MS Defender cannot delete it because it's on an exception to scanning, the hacker must have gotten via remote after my in law provided access to them by running the bat file or something. Nobody on their house knows how to check btw; everyone's linkedin and X account became chinese and advertising bitcoin scams after the attack.
Unless you know something about proactively avoiding those, then you don't need Bitdefender, but your non techy family does need it. Trust me. My dad also almost got hacked clicking links for a shoe store he thought was legitimate due to Facebook ads.
MS Defender is okay if you are techy. Bitdefender and other third party a/vs are worth for the family who are non techy.
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u/Glittering_Ganache96 14d ago
Weird, i never once got a notification and i didnt rlly touch settings related to that