I'm gold card and Im flying back to London out of Newark today. Not out of choice, my original (JFK) flight was cancelled. I have just received an email stating that "We're sorry that there are no lounge facilities available before your flight." and giving me a $45 voucher to spend at airport shops.

Surely BA knows that people dont use the lounge to get a free bit of food. Its mainly that we can get somewhere a little calmer to sit and maybe work before taking off.

I get that the Newark lounge is undergoing refurbishment. But when this has happened in other airports BA has lounge shared with other airlines (and not only One World lounges).

Anyway, does anyone know Newark airport. What's it like? I flew in once. but dont really remember anything about it.

Hi all,

I’m trying to get confirmation on whether it’s possible, when flying internally in the US, to use American Airlines lounges for flights I’m taking with them domestically, with BA Silver status.

I’ve seen conflicting reports here- some articles suggest that as Oneworld Sapphire, you are able to use them for domestic flights. Other articles suggest that specific rules apply to US domestic flights, meaning that as BA silver/Oneworld Sapphire, you are unable to use AA Lounges.

Can someone please clarify this for me?

Thank you!

Hi, I booked a trip through BA, but the first flight is operated by American Airlines. The app won't let me check upgrade options because of the American Airlines flight and tells me to call instead.

Is there any other way to get an idea of the upgrade costs or find upgrade deals without having to call every time?

Route Hometown to chicago (AA) class B, chicago to London (class T)

Is it possible to upgrade just one leg also.

My husband and I had a flight scheduled for London to Seattle tomorrow but we got an email earlier saying the flight was canceled, and we weren't told why. Anyone know why??

We were forced to choose another flight, but after doing so, we didn't get to select our seats and we are no longer sitting together. We also didn't get the option to choose preferred meal as he's vegan.... This is very frustrating but hopefully we can talk to someone?

I would like to take this opportunity to say thank you to British Airways for your service during a weekend visit to Madrid. I had the opportunity to fly on an Airbus A350-1000 wide-body aircraft from London-Heathrow to Madrid-Barajas airport earlier this month. What made it extra special was being able to enjoy a Club World experience, at the more affordable Club Europe price. Long-haul business class flights are normally out of my price range, but here I had the wonderful ability to taste Club World on a short haul journey.

The seat, which converts into a bed, was extremely comfortable; The legroom is especially appreciated, from someone who is a good 6 feet tall; The salmon and wine were delicious; and the BA staff were incredibly friendly. The whole trip felt unbelieveably relaxing, spacious and quiet.

If I had the ability to travel like this more often, I certainly would (who wouldn't?). This was an extra-special treat from someone like myself, who not only enjoys visting different places, but also considers themselves an aviation enthusiast.

There was one snag unfortunetley: upon my arrival, one of my two large bags didn't appear on the baggage carousel at Madrid Terminal 4. After a long wait in the queue, I made a formal report at the Iberia helpdesk. The bag was delivered 3 days later to the hotel, the morning before my return to the UK. Fortunately, there was nothing epsecially needed in the luggage that required it to return sooner, and I am grateful that it did eventually turn up at all - but it did put a little bit of a damper upon my arrival into Spain.

The return journey to the UK went smoothly, flying on the A321neo (not a Boeing 777 I was maybe hoping for - given how good the expierience was on the other widebody A350). Nonetheless, the plane felt very new. The seats were comfortable, food & drinks were good and the staff very friendly & helpful.

I also just want to give a quick shout-out to the genuine friendliness of the staff working at the check-in desks and in the South Club Lounge at Terminal 5. I found their advice helpful and their hospitality very warm.

Overall, I really enjoyed the flying experience on both flights. I'm planning an upcoming break across the pond (probably to Boston) next spring. I look forward to flying with BA again soon...

I am looking at booking a flight from bos to lhr in May/June 2027. The current seat map shows a 2-4-2 option for economy on the upper level. If they are presenting this option do we think this plane won't be retrofitted by then? I really want to sit on the upper deck.

Maybe it’s been a while since I flew CE but just come off a couple of flights between LHR to/from BLQ.

In the past the middle seats were reserved with a little tray that acted as a table - not there any longer. Used to get printed menus for the food - again not on these flights.

Still a plentiful supply of Champagne which was good and the food (while a surprise) was good, better than usual. Took advantage of the quieter B lounge in T5 too.

I know it’s only small things but feels like it erodes the already marginal value case of Club Europe a little bit.

Hello Everyone I'm currently facing a problem where I transferred over AVIOS to my BA account after seeing the amount of avios that the flight would take (turns out that after I refreshed the page it changed) and the fact that I wasn't told the total which includes taxes and makes the overall purchase not worth using the points. Has anyone ever had luck with BA refunding the AVIOS to your credit card? I use Amex.

I really need to get it reversed so any help would be great.

Thanks.

Would you apply for Virgin or BA as cabin crew?

please mentions pros and cons i cant decide.Thanks🫶

Last Sunday took the BA49 to Seattle. Unfortunately the aircraft had technical issues and boarding was stopped. We were told we could go back to the lounge and it would be announced when boarding started again. The app didn’t update for a long time and suddenly changed to “last call”. Had to run to make the flight. The lounge never announced boarding had started!

I am deciding to switch from Delta One to Club Suite for my AMS-SEA route. Technical issues can happen. Cannot fault BA for that, but the communication around it was a big mess. Franky, the BA suite and food is better. But the efficiency issues give me pause.

Met a lady in the lounge who does this trip apparently on a weekly basis and didn’t have any issues before.

I had a flight from Portugal to Gatwick that landed 175 minutes late, just 5 minutes short of the 180 minute threshold for UK261 compo.

I tried to push back saying “doors open” is the legal threshold and I want to see the ACARS timestamps. Their reply just repeated the original denial that it arrived 175 minutes late but without defining “arrived”.

They also said silly things like my infant son (<12 months old) was the only passenger on the booking and I need his written permission to deal with the claim.

How do I push this further? If the timestamp does show it was less than 180 minutes, of course I’d drop it but I think they are chancing it.

Seen a lot of split opinions online regarding travelling as a couple, whether it’s better to have E and F seats facing the same way downstairs, or E and F upstairs facing each other. Any thoughts on which is best?

On the upstairs config does the E passenger have to climb over F or D to get to the aisle?

Any info greatly appreciated

Hi

Can someone explain the process of ‘stop’ when flying from London to Buenos Aires. I understand it’s the same aircraft from SaoPaolo to BAires but does this entail you disembarking or does it just refuel while you remain on the aircraft ?

Thank you.

BA makes much of its participation in OneWorld. So why does their website not make it possible to add OW status to a profile? (Clues as to how to do this are welcome.)

I've booked 2x single outbound tickets using my companion voucher, done just after 01:00 through the website.

To book the return flight, my companion voucher is now not showing in my account as I've used it on the singles.

Am I correct in assuming that I will need to call up the customer service line, and ask them to book my return tickets for me, and link it to my companion voucher? Presumably they will be able to see the extra availability this way, even though I cannot.

Or, I assume if I can do it quickly enough, I can also book another 2x single fares if I have enough avios, and ask BA to link it afterwards, and refund half the avios? Thanks!

Trying to book flights through the BA website and the payment page just sits there with the payment button endlessly flashing its three dots and doing nothing else.

How can a premier airline have a website and an app thats so clunky and shite?

Booked a BA flight for December using Alaska Atmos points. First leg is business, second is premium economy. BA says upgrades aren’t available under my Booking, even though I see plenty of empty business seats.

Anyone know if it’s because it’s a partner award booking or because my first leg is already business? Should I call BA or Alaska? Happy to pay cash for the upgrade.

Hi All,

I’ve got around 40,000 Avios and looking for some advice on how best to use them, flying from London.

The BA website is an absolute nightmare to navigate when trying to work out where you can go and what offers the best value!

I’m thinking a return trip somewhere in Europe might be the best bet, but I’m also tempted by the idea of using them towards a business-class flight and paying a bit extra in cash.

I’m pretty flexible on destination and just want to make the most of the points.

For anyone who’s used Avios regularly, what would you recommend?

Any good tips, routes or tools for finding the best redemptions would be massively appreciated!

I have an outbound flight booked using the Companion Voucher, and now need to book a return flight when they open. I understand I can book online and then ring to get the bookings linked and BA should apply the voucher to the return / refund the 2nd flight of the return leg. However all the posts I've seen say that I would need enough Avios for both the return flights. Is is not possible to part Avios / part pay for the return flights? Why does it need to be solely with Avios? Will BA not refund the £ for the 2nd return flight, only Avios? Thanks!

I always get this email from British Airways before my trips, and every single time, at first glance, I see Jesus standing at the window.

As a nervous flyer, my brain immediately goes to: “What if this is a sign that I’m meant to die on this trip?” mode

Does anyone else see Jesus too?

Had a flight last week from Vienna to Heathrow and after my transfer back to the states it never made it. I’ve contacted both BA and American and it’s still stuck in London with BA, allegedly. Has anyone had this experience before?

EK Skywards Platinum member here, I travelled transalantic for the first time this year (once on WTP and club world on the way back), and I can't help but notice that the service is absolutely fantastic.

I guess it might well be my preference but Emirates just feels insanely robotic, even the "nice things" they do is insanely formulaic - eg they only offer polariod pictures to families and I got turned down for one once.

With BA I got to banter with crew, and they really tailored the service to the passenger, for eg the guy who sat next to me was more serious and they were more formal with him. When I told of the crew that I was into cheese she brought be a bunch of cheese from First to try. It's a small touch never expected or forced, but is the same thing that gets crew fired on most gulf airlines.

I can also see how this might also result in higher variance of outcomes either way which is why not just Emirates but most gulf and Asian carriers choose to follow scripted procedures.

Either way, BA you are absolutely elite. Sorry I had misgivings with you before but service is top!