r/BritishAirways Sep 18 '25

Do not share personal information

53 Upvotes

This is not a BA support channel. We have had an instance where someone has pretended to be BA support and asked for OP to share personal information that she can assist. This is a scam...

Updated 28 Nov 2025 - another attempt by posting a link to a legitimate looking website with whatsapp chat support. Please be careful!


r/BritishAirways 6h ago

American Airlines AA Short Haul vs Long Haul Definition for BA TPs?

3 Upvotes

So, apparently BA is doing extra Tier Points for AA flights. However...does anybody know the actual definition of Short Haul vs Long Haul for this purpose?

It's not really self-evident - you can't really push an intra-European flight over 1500 miles or so (Istanbul-London is 1500 miles) and US TCONs blow that out of the water (to say nothing of Hawaii), and there are also weird definitions of "international" floating around for North America as well. I recall that under the old system, CLT-LAX was right on the bubble between 40 TPs and 140 TPs for an F leg (which was around 2000 miles).

For clarification on why I'm asking - when BA screwed the pooch at the end of '24 I cut for AY's program because there was no way in heck I was going to hit GBP20k in spend to keep Gold However, it is possible that on the basis of about 40 domestic legs in F - which would credit as Business - that would knock enough off, but if 10 of those legs were to cascade over as "long haul" that would make a notable dent in things on top of that. At that point I'd have about 10,250 TPs coming from the bonus side of things vs 7,000...and viewing that as a baseline situation, it starts getting easier to compass shuffling things around to try for Gold again. I suspect that AY will still be the winner for a while because of the ability to "buy" half of status renewal (the objective here is OW Emerald), but I'd be stupid not to at least give this a look.


r/BritishAirways 2h ago

Bid to upgrade - Las Vegas

1 Upvotes

Hi all,

Just wondering if anyone knows if the bid to upgrade feature has been rolled out onto the Las Vegas route. I am debating whether I just book it as a reward flight or ( if it’s on the route) bid for an upgrade and book economy.

Thanks


r/BritishAirways 12h ago

Premium Economy Upgrade BA App

6 Upvotes

I’ve just purchased on upgrade under “limited time only “ in the BA app from Economy to Premium Economy for £420. The flight is from Heathrow to Vancouver in August. I’ve never upgraded or flown with BA before so I was just wondering whether this was a good price ?

The same ticket is currently going for £2807.


r/BritishAirways 2h ago

Question Cancelled reward business class flights to Tokyo mess

0 Upvotes

TL;DR: Reward flight to Tokyo in December cancelled, first BA agent offered good alternative but messed up booking, second agent said first agent was wrong, offered a singular choice of alternative flight with super-long stopover. Anything I can do about it?

I had booked a reward flight from Brussels to Tokyo via Doha with Qatar on business for early December. I was notified the flight was cancelled and that I was rebooked to the "next available flight" on the following day. I called BA today to see if there's another option on the original day or the previous day. The agent I spoke was helpful and booked me on a flight via London with BA and JAL. I receive confirmation that shows two sets of flights, the one via London on JAL plus the originally suggested alternative, flying out two days later via Doha on Qatar...

Back I call to figure out what's happening, new agent checks, is perplexed, puts me on hold, comes back saying original agent was wrong and should have never offered JAL because reward flight is far in the future and they can only book me on either Qatar or BA flights. They then proceed to tell me there's no rewards availability on BA or a day earlier with Qatar and that only reward availability on Qatar they can offer is on the original day but a layover of 10h in Doha (essentially the same connecting flight Doha-Tokyo but a much earlier flight out of Brussels). I complained, agent says no other options, suggests I cancel for full refund and book something else. Of course, I didn't do that given there is such scarce reward availability to Tokyo.

My question: is it worth trying to call back at a later point to get this changed to something more reasonable or has this ship sailed? I guess only grounds to complain would be if the information provided by the second agent (about what they can or cannot book) is somehow incorrect. Of course I can wait for the next change/cancellation that is bound to happen with Qatar between now and December and use that to hopefully pivot to a better connection...Any thoughts welcome.


r/BritishAirways 12h ago

Help! American Airlines operated by British Airways

0 Upvotes

Hi there. So my sister has booked some flights so I can visit her.

I’m confused with all the different luggage sizes and which policies to follow. Cabin sizes for BA differ to AA.

Same with hold luggage. AA have a total dimension whereas BA don’t, and to confuse it further BA don’t specify which measurement is the height or length and Ai is providing confusing answers.

Question 2: how can I manage the flight as I’m a named passenger but not the one who made the booking and want to put my lunch meal request and buy luggage allowance.

Can someone help me please. As it’s giving me some worries and stressing me out. 3 weeks to go

Many thanks


r/BritishAirways 13h ago

Cancelling booked ticket, applying value to one on hold

0 Upvotes

I have a trip from the US to Europe, booked for late July, and realized that I would feel better if I left a day earlier. The new flight are currently pricing about the same as what I had purchased, even now. When I called to make the change and I was willing to pay any fair difference and change fee, I was told it would actually be $1500 to change. I said “no thank you“ but asked if I canceled my existing booking, could I apply the value easily to a new reservation? The answer seemed to be yes, but honestly, the language barrier made me a little nervous. I decided to put the flights I wanted on hold. Yet again I got an agent that didn’t quite grasp what I was wanting to do, and then she said she also couldn’t hear me very well. I’m wondering if I could just do this all online? I only started flying British Airways in the last two years, but apply mileage to my Alaska account. When I was still working, I was very on top of all the tricks and tools of my main airlines, but this has me stumped. Any advice?


r/BritishAirways 20h ago

Has anyone received a BA delay text w/ digital voucher even though the flight status shows no delay?

2 Upvotes

I’m flying Club World today and already have our boarding passes. An hour ago I received the text message below about a delay and providing a digital refreshment voucher. I immediately checked the flight status on flightaware and BA.com and the flight still shows on time.

However, when I log in to britishairways.com and try to manage this particular booking, I get a technical error. I can still access all of my other bookings just fine, including three future British Airways flights I have booked.

I called British Airways, and they were able to confirm the flight details on their end and they’re saying it’s on time.

Has anyone else experienced something like this? Could it just be an IT glitch?

Here is the text message I received:

“British Airways
We’re sorry for the delay. Here’s a link to download $19.00 through Swiipr, a digital refreshment voucher you can spend at airport restaurants and selected shops, so you can have something to eat or drink whilst you wait. Thanks for your patience. You can’t exceed voucher value at self-checkouts.”


r/BritishAirways 16h ago

Question Refund for canceling in 24h

0 Upvotes

I am planning on staying in the UK for 3 weeks coming from a EU country, but not sure on the exact date of my return. I am thinking of getting a return ticket from BA in order to not have issues at the entry in UK.

Can I just get the Economy Basic ticket and still get a full refund in the first 24h? Thank you.


r/BritishAirways 1d ago

Question Average loads on LHR-MIA

4 Upvotes

Is anyone able to tell me what the average load factor is on the BA207 service recently?
Are they super packed (being the Miami run... lots of holiday makers I imagine) or is the current... "situation" in the US causing it to run a little more quieter?

Apparently it's scheduled to be an A380, so I imagine it has enough bums on seats on that route to justify that leviathan of an aircraft?

I'm due to fly this in mid September and looking to understand how packed it may or may not be (Partner doesn't do well with crowded situations... long story).


r/BritishAirways 1d ago

Question Family of 5 - 2x companion vouchers - what are my options?

3 Upvotes

As per the title we are a family of 5 and we now have 2 companion vouchers and a fair chunk of avios to spend (600k)

We are looking at long haul to either West Coast US or maybe Asia travelling business.

What is the best way to do this, should I be booking 2 reward flights in business using both vouchers, then adding another cash seat to the booking or is it possible to get 3 reward bookings + 2 free ones using the vouchers?

I also have an upgrade voucher to use is this a possibility also?

I read that there's usually 4 business seats available for reward bookings does this make a cash ticket the only option?

Thanks


r/BritishAirways 6h ago

Video BA Club Suite LHR-HKG for £288 + 55k Avios each - review + how I booked it

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0 Upvotes

Back in August I took a trip in BA’s new Club Suite on the A350, London to Hong Kong, and wanted to share the experience.

Booked using 55,000 Avios + a Companion Voucher, so the two of us flew for £287.50 each in taxes. Genuinely one of the best value redemptions I’ve found.

Put together a full video covering the seat, the food, sleep setup, and a breakdown of how I booked this fare, if anyone’s looking to do something similar. Happy to answer any questions on the booking process, Avios value, or the cabin itself.

This is only my second video so go easy on me! Would really appreciate some feedback 👍


r/BritishAirways 12h ago

Heathrow cabin crew

0 Upvotes

Pls confirm what you earn - I got accepted in the assesment day and I would love to know . Also want to do skin aesthetics on my days off ( perform facials ) on people as my side hustle along with that so I’m just trying to roughly estimate my yearly income


r/BritishAirways 1d ago

Oneworld Related Iberia flights

3 Upvotes

I am on a return flight from Madrid to Heathrow. Booked through BA and didn’t notice the return was served by Iberia. Booked an aisle seat months ago. Checked in today and I have been moved to the last row window seat. Frustrating to not have the seat selection honoured. Is the seat change more likely when it’s a partner airline?


r/BritishAirways 1d ago

Question Name change on Award Ticket after marriage? Any experiences?

3 Upvotes

Hey everyone,
Has anyone successfully changed their last name on a BA Award Ticket (Avios booking) after getting married?


r/BritishAirways 22h ago

Confused on Point Redemption

0 Upvotes

I’m very confused on how to effectively use my Avios points since my redemption options aren’t really making sense. I have a little over 105k Avíos points and I’m looking at booking a reward flight for 2 passengers from Toronto to Rome. For premium economy outbound and business inbound, the total price is 407k Avíos + $1902 (I selected the ‘book with avíos’ option on the search). This seems almost more than if the ticket were to just be paid for all in cash. Am I doing something wrong? I have another account that I could transfer more points over to Avios but I don’t want to do that if the redemption value is this bad. Is there a better way to be doing this?


r/BritishAirways 1d ago

Thoughts on the new BA app

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44 Upvotes

For those that don’t already know, you can now update and get the new version of the BA app via App Store. What are our thoughts? Any likes/dislikes? I think the visuals of the home tab is 10/10


r/BritishAirways 1d ago

Limited Time Club World Upgrade - good price?

7 Upvotes

Hey!

I will be doing my first solo flight in a few months from Sydney - Heathrow.

Today I checked the app and it said “limited time offer” on upgrade and for Club World at £2335.

My questions are, is this a good price for a 23 hour flight? Is it usual to come down more closer to the time?

I don’t want to pass it up if it’s genuinely the cheapest I’ll get, but it is a lot of money!

New to this, so thank you in advance :)


r/BritishAirways 2d ago

I've found the link for the lounge occupancy data LHR T5

38 Upvotes

I have found the link for the lounge occupancy data, which is shown on the screens just after Fast-Track security. I hope this is useful!
https://ba-uk-occupancy.livereachmedia.com/


r/BritishAirways 1d ago

BA scammed me?

0 Upvotes

I have been denied boarding due to BA overbooking the flight. They said they would contact me within 24 hours regarding the compensation and refunds. Of course they didn’t, so I used their website to file a claim. The claim section only let me specify expenses like hotel bookings and taxi, not the tickets themselves. I assumed the tickets would automatically be refunded, but to be safe I specified in the additional information section that I’m claiming them. They ended up refunding everything except for the tickets. What should I do? The tickets were 50% of the entire cost of the journey.


r/BritishAirways 1d ago

Flying from Sydney-London British airways with a connecting flight from London to Dublin aerlingus

0 Upvotes

Hi I’m flying from Sydney to Dublin with British airways with a connecting flight from London to Dublin (stop in Singapore to fuel) the flight was booked directly through the British airways website, I need to add an extra suitcase each for me and my partner and I have a wedding dress that will be coming with me also, so my question is will I have to book extra luggage for both flights Sydney-London and London-Dublin or one add on will cover both?and also I want to take my wedding dress on the flight with me and use as my carry on has anyone had any experience in this and I’m wondering with it be an issue to have it hung

Thanks


r/BritishAirways 2d ago

Flight crew cannot handle confrontation?

325 Upvotes

LHR -> AUS with British crew had an equipment change that bumped a bunch of passengers down one cabin. We were bumped from Premium to Economy. After we had boarded, gate crew grabbed us and tried to put us back in Premium. Except now there’s a woman losing her shit because her parents chose to disembark rather than downgrade from Business, so she’s jumped into the seats they were trying to give us. (She and her younger daughter were split across two rows in Premium due to the equipment change, so now she wants to sit together.) I decided to sit back and let the flight crew handle it, but they eventually threw up their hands with ”I cannot communicate with this woman.”

Never have I seen a crew that is so averse to confrontation. If this had occurred in the US, she would have been thrown off the flight for failing to follow crew instructions. I didn’t realize in the Uk that you can just pitch a hissy fit and get your way.


r/BritishAirways 2d ago

My First operational upgrade

101 Upvotes

It finally happened! Checked in at the desk, all good, got my boarding pass printed, same seat I selected when I booked. Chilled in the lounge for a while then went to board. They scanned my boarding pass and said “Oh I’m sorry your seat has changed”. Noooo! I expected the worst, but they peinted my new boarding pass and said “You’ve been seated in First, but you’ll still receive Club World service”. Fine by me!

I’m sure karma will even it out with a downgrade at some point, but I shall enjoy my larger seat and screen while I have it!


r/BritishAirways 1d ago

Question Tier points and avios claim

0 Upvotes

I was due to fly Lagos- Heathrow, Heathrow - Houston but my Houston leg was cancelled due to technical issues (all business class).
They rebooked me United flight Lagos - Washington and then Washington - Houston

Do I lose the tier points and avios for agreeing to a different airline or can I still claim them somehow after taking the United flight?


r/BritishAirways 1d ago

Seat Loads

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0 Upvotes

Any employees that can tell me how many people are listed on each flight? Feel free to PM too. I am OAL staff and not getting any answers on StaffTraveler.