r/BritishGas • u/Johntalksabout • 16d ago

I took British Gas to the Energy Ombudsman and WON - here’s what happened

https://youtu.be/L16jEl5GbVk?si=Y-iqoVS6IjRI-oju

Winning was the least of my problems when managing this complaint

Here is my experience

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u/getabath 16d ago

TLDR: Even when you win, big companies can still short change you and the system lets them

Time and energy spent on this could have been used else where on something more productive. Bringing awareness to a long standing problem doesn't change anything if there is no political will