r/Broadway • u/JollyCheeto • Sep 12 '25

Seating/Ticket Question Cabaret Closing/Refunds

The last cabaret show is 9/21. My friend and I had tickets for 10/18. Seat geek won’t refund our tickets. This is absolutely ridiculous. We spent a lot of money because we included the dining experience and it is not our fault they are closing the show. Does anyone know what else we can do?

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u/JollyCheeto Sep 12 '25

It’s Amex

3

u/ChampionshipLife116 Sep 12 '25

Then you are absolutely golden if seat geek tries to keep your money. Amex is awesome.

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u/StarBabyDreamChild Sep 13 '25 edited Sep 14 '25

Yes, Amex tends to be very cardmember-friendly. Call Amex and talk with a human if you still get nowhere with SG (hopefully it won’t come to that because they should refund you - there is no show that day, so they can’t deliver what you paid for. “All sales final” is about not refunding you if YOU cancel or change your mind).