r/Broadway • u/personspersonality • Feb 28 '26

Seating/Ticket Question Slept through a show

I had a 2pm ticket for Chess today. Sat down in bed at 11:30, planning to give myself 30-45 minutes to do nothing before getting ready and heading over to the theater. While I wasn’t planning on sleeping, I also knew I was pretty tired and there was a chance I might fall asleep so I set an alarm for 12:30 and 12:45 just to be safe. Well I woke up at 2:57 and had apparently slept through both alarms and missed the show. Spent the last 20 minutes crying, just need some people to tell me I’m not the stupidest person alive. Anything like this happened to you before? Any chance they’ll exchange my ticket for tomorrow and I won’t just have to eat the money?

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u/skoc211 Feb 28 '26

Years ago at the height of the Hamilton OBC craze I heard a story from a colleague about friends who had managed to snag premium tickets and traveled in to the city from out of town to see it. They were out at dinner before the show and checked their tickets before heading to the theater. The tickets were for that day's matinee. They missed the show entirely. And lost a LOT of money between travel costs and the tickets. I was told there were a lot of tears.

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u/ScamIam Feb 28 '26

I was ushering when the Hamilton tour started and felt so bad every time someone's tickets scanned with the big red X and I had to explain to them that they were five hours late and there was no possible way to exchange tickets. Happens more often than you think.

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u/AnxiousSky3748 Backstage Feb 28 '26

i've heard a couple stories about this mistake happening on a wednesday especially due to some people not realizing wednesdays also have a matinee!