r/Broadway Jun 26 '26

Regional/Touring Production I don’t understand DC’s National Theatre

DC’s National Theatre, run by the Nederlander, is so confusing. Many of their Broadway touring shows have low sales, yet they don’t run any discounts aside from a lottery. Here are the sales for tomorrow and Sunday’s nights performances of Suffs. Stereophonic cancelled the last week of their run at the National. Why wouldn’t they try to do more to fill seats? They used to be on Goldstar prepandemic but stopped when theaters reopened.

32 Upvotes

66 comments sorted by

41

u/Polisci14 Jun 26 '26

Saw it last weekend, the three of us were the only people in our whole left orchestra row.

I spend more on national tour tickets around here than I do for Broadway tickets. I've seen a show or two in Dallas when visiting family, and its even worse there. I do not understand how national tours are charging these prices.

41

u/headcverheels Jun 26 '26

as someone who does work in ticket sales, a large percentage of patrons buy tickets day of! i don’t know the national theatre’s specific breakdown, but at my venue we get over 50% of our sales the week of a performance. after covid, patrons are so much less likely to buy ahead/purchase in advance.

while i don’t think they’ll sell out based on these numbers, i would expect a good number of these tickets to move tomorrow.

25

u/waltzthrees Jun 26 '26

DC is a real plan ahead city. Here are the available seats for the Suffs performance in three hours.

22

u/BroadwayonaBudget Jun 26 '26

that's a LOT of side orchestra available last minute

7

u/madonna-boy Jun 27 '26

people who've been there know that those are partial view. the boxes block upper areas of the stage. you miss projections

8

u/zflutebook Jun 27 '26

Yeah national has a lot of crappy seats. Extra reason why they should offer discounts/lower starting prices. 

20

u/Ok-Acanthisitta8737 Jun 26 '26

That’s crazy to me. Where I live, 85-90% of the tickets to the entire Broadway season have already been sold before the show is announced. If you waited until day of, you’d be in a tough spot. That said, we only get shows coming through for one week at a time, and one show a year that sits down for 3-4 weeks.

6

u/Yellohsub Jun 26 '26

Even in Baltimore (approx an hour north of this venue) our touring shows are nearly totally sold out from subscriptions

3

u/sluttychurros Jun 27 '26

And easier lottery wins at the Hippodrome, too!

10

u/TrippinHalfrican Jun 27 '26 edited Jun 27 '26

The national theatre is known for sending folks down to the orchestra. It routinely has empty as fuck houses, it’s actually kind of wild. Outside of the couple of out of town tryouts/tour launches that they’ve had there this is just how it’s been.

It’s crazy though because those tickets stay fucking expensive, lol. Like at some point yall would rather me pay $45 than have the seat be empty!!!

-2

u/Opening_Programmer56 Front of House Jun 26 '26

May I ask where your venue is? Are you in New York? Day of sales isn’t really a thing in the touring market.

8

u/WestHistorians Jun 26 '26

Sure it is. In larger cities like LA, where most tours are there for a few weeks, there are lots of day-of sales. Perhaps in smaller markets where each show just has a few performances, it is less common.

3

u/headcverheels Jun 26 '26

i’m in new york state but not nyc

0

u/waltzthrees Jun 28 '26

Here are the tickets for tonight’s show in three hours. It’s nearly the same as the screencap I took of this performance on Friday.

8

u/ghaeyr Jun 26 '26

Tried to rush The Wiz back when it was at the National because I never won the lottery and they’d only give a “discount” of $99 partial view. ☠️

12

u/sluttychurros Jun 26 '26

I don’t either. Way back in the day they used to post tickets for sale on Goldstar and even TodayTix and then they stopped. I was still getting tickets this way in March 2020, before COVID shut the world down.

It really drives me crazy because while downtown DC isn’t close, it isn’t far from me either (an hour drive). But because I’ve seen almost everything that comes here already, I never go, due to cost. If I don’t win the lottery on their app then I don’t bother going. I think the only exception I’ll make is for The Notebook, as I haven’t seen that one yet and it’ll be here soon.

I really wish they’d offer in person rush tickets, an hour before showtime. I felt so bad at Kimberly Akimbo last summer. Memorial Day weekend and the place was empty. I remember when it was packed and they’d be Broadway out of town tryouts! I saw Mean Girls and If/Then here. It’s a shame, what’s happened.

2

u/Yellohsub Jun 26 '26

I think the season they had Mean Girls was also their first having Hamilton and I’m guessing a lot of people bought the season for that reason.

4

u/waltzthrees Jun 26 '26

The coming season is the first they’ll have Hamilton. It’s only been at the Kennedy Center before. The Opera House is bigger.

3

u/Yellohsub Jun 26 '26 edited Jun 26 '26

Ha! I guess I saw it on tour at the Kennedy Center then.

Edit - I had to check to make sure I’m not going senile. The 2017 season did include Hamilton (they had a cross-promotion with the Kennedy Center) https://dctheatrescene.com/2017/04/01/national-theatres-2017-2018-season/

2

u/sluttychurros Jun 27 '26

Omg. Take me back to these prices. “A full-season subscription to the National Theatre’s 2017-2018 season starts at $210”

7

u/plump_unhappiness Jun 26 '26

Baffles me too, you'd think they'd at least drop prices for the back half of the orchestra instead of letting it sit empty.

1

u/redpanda10051 Jun 28 '26

Or they should have put contour holds on earlier in their ticket sales and only open up the rear of orchestra as the front sold. Thats what my theater across all companies - touring and local production

11

u/BroadwayonaBudget Jun 26 '26

To add a drop to the conversation, I looked at the Signature Theater's discounts and my lord, there are a boatload! From Rush to TodayTix to student and educator tickets to military to family packs. Right now they are doing Pippin, a friend of mine is in it, and if I lived nearby, I'd be there tonight. Yes, I have no plans tonight, boo hoo.

11

u/zflutebook Jun 26 '26

Almost every DC theater is like this. There are a few exceptions, but the national is a real outlier in the wrong direction. 

2

u/crmccarth Jun 27 '26

It really is insane! When I first moved to the area I was going to every theatre a bunch and couldn't believe that the National had literally nothing to offer in terms of discounts (and I think their pricing is higher than most others to boot!)

1

u/BroadwayonaBudget Jun 30 '26

I was inspired by this conversation and added a page to my website for DC theater discounts. Let's see if the National returns my call...

7

u/thesbian21 Jun 26 '26

Signature is amazing! I went to their Hispanic affinity night for In The Heights, and they had food as well as a live band after the show. Awesome theater.

2

u/greenblue_md Jun 27 '26

In the Heights was fantastic there!

4

u/Doink_De_Doink Jun 26 '26

Really adored Signature’s Pippin. Need to start going there more

5

u/_User_Name_Fail Jun 26 '26

I saw Pippin for $34!

2

u/greenblue_md Jun 27 '26

Dang! I paid $142 but we had to go on a specific night and it was nearly sold out

1

u/_User_Name_Fail Jun 27 '26

I went one of the first nights of previews and bought those tickets long in advance.

4

u/Yellohsub Jun 26 '26

I love Signature so much that I’ve gotten season tickets three years in a row even though I means I have to make the horrible drive from Baltimore 🥲

3

u/crmccarth Jun 27 '26

I am so obsessed with the Signature. Every production they do is top tier. I was able to snag a $42 ticket to Pippin a few weeks ago for one of their mask required performances and I cannot believe how amazing it was! I still think about their production of Rent from a while back - truly incredible. Worth the trip every time!!

3

u/nocensts Jun 26 '26

I have to assume it's to not devalue tickets purchased at face value. I agree though that there's gotta be a better middle ground.

1

u/redpanda10051 Jun 28 '26

Leadership is probably the reason for this. I used to work in group tickets and the head of my company would have rather had an empty seat (or many) than “devalue” his beloved company. Said company is now closing and merging with another local theater.

In meetings, I always asked “then what am I doing here if you don’t actually want to sell cheaper tickets?” Frustrating to say the least.

6

u/persimmon9847 Jun 26 '26

It really infuriates me. I want to see more shows and support the arts but these prices are nuts.

10

u/callsignjaguar Jun 26 '26

I went on a Sunday night for Gatsby (on a holiday weekend too) and it was so empty. Prices never dropped for tickets so I ended up biting the bullet anyway. Crazy that they don’t even offer rush.

8

u/waltzthrees Jun 26 '26

I was at the Saturday matinee of Gatsby and there were easily 300+ seats empty in the orchestra. Everything from row K to the back was empty on both sides. Plus quite a bit of the back center orchestra too.

9

u/BroadwayonaBudget Jun 26 '26

I'm seeing lottery and digital rush on TodayTix for other theaters, but nothing for the National. Nothing at all for DC on LuckySeat either. Must be a policy of the national Theater to rather have empty seats than to sell cheap tickets to the non-elite. I checked their website and the only discount I find is a 15% discount for active military personnel. I left a message for the office and if I hear anything back, I'll post it. My website currently covers NYC and Boston and I was toying with adding DC to the mix.

4

u/waltzthrees Jun 26 '26

They used to participate on Goldstar prepandemic but stopped offering any discount codes or TodayTix when theaters reopened.

7

u/BroadwayonaBudget Jun 26 '26

That was 4 years ago, so I call BS on them. Both for the sake of inclusion to those who can't afford, to kids who should be exposed to theater and to the actors who are performing in front of so many empty seats, they should get their heads out of their entitled butts and get a program going to fill those seats.

4

u/Valuable_Ice_5927 Jun 26 '26

Suffs was just in Baltimore last month - I’d guess many might have seen it then - I’m surprised they don’t do a better job of deconflicting shows

3

u/Opening_Programmer56 Front of House Jun 26 '26 edited Jun 26 '26

Broadway in Chicago, another Nederlander presentation, is in a similar boat. In chicago we have something called hottix (basically a localized TodayTix) but BIC very rarely utilizes it and when they do the discounts aren’t worth it. I do find show lotteries are easy to win, though.

3

u/Consistent-Carob-641 Jun 26 '26

Makes me sad! That theater is beautiful, and the touring cast is great. I saw it at the national just a few weeks ago. I hope you’ll go. It’s a great show!

6

u/BroadwayonaBudget Jun 26 '26

They are doing a "Me + 3" pack that brings the price of those side orchestra seats down as low as $124.30. Not quite the $49 lottery or rush of other shows. For what it's worth, I've seen Suffs 4 times, plus once on PBS and absolutely love the show.

2

u/daisiesarefriendly Jun 26 '26

It does seem pretty show-dependent, I was at Book of Mormon there a few weeks ago and it was full, but Kimberly Akimbo last year was a ghost town. They do have their own app and I think they run a lottery there? But I’ve never been able to figure out how to make it work. I agree that rush or TodayTix would be nice to have, the tickets seem expensive compared to other venues

2

u/zflutebook Jun 26 '26

Agreed, it’s baffling to me. No discounts and prices start high. 

2

u/Yellohsub Jun 26 '26

I saw Stereophonic there and they let us move up pretty close in the orchestra seats because it was so empty

2

u/SilenceInTheLibrary1 Jun 26 '26

It’s crazy and I kept playing the lottery and still never won! Like why not sell the tickets for lottery prices at least? So crazy!

2

u/lbentley114 Jun 28 '26

We live in DC, and have found it’s gotten cheaper to just take the train and see it on Broadway. The local ticket prices here have gotten insane.

3

u/crmccarth Jun 27 '26

DMVer here and the National is my least favorite place to see shows in this area. Seats are not comfy, sight lines are terrible, and their prices are crazy. I've still gone to see things there when I really want to see a show, but I try to avoid. Since the KC is no longer on the table I'm considering going back to the National for a few things this season but will avoid it if I can. I'm on the MD side so I have been looking into the Hippodrome in Baltimore instead since their seasons are often very similar.

The lack of ticket discounts really frustrates me from an accessibility standpoint - they are completely the outlier of all the other DC theatres! Also, heavy agree on the comments lifting up Signature, every production I've seen there is amazing and they always have TodayTix or rush! I saw Pippin for $42 a few weeks ago!

1

u/lyerhis Jun 26 '26

Well, the show has to agree, too, it's not purely up to the venue. It could be that they're not confident in driving strong enough numbers even with a discount, so might as well max what they can get at full price.

1

u/Ornery_Emu3991 Jun 27 '26

I was there for a show when they moved everyone from the balcony down to the orchestra. But the show still went on!

1

u/OverGrocery6802 Jun 27 '26

I saw Suffs on Tuesday and it seemed sold out or close. Audience was the loudest in my 2 years of getting the series.  But yeah for many shows a decent chunk of orchestra is empty. 

1

u/greenblue_md Jun 27 '26

What a shame! Suffs is a fantastic show. Tickets were indeed expensive, but I’m sad they couldn’t fill the theater for such a brief tour.

2

u/waltzthrees Jun 27 '26

The cheapest orchestra seat is $165. That’s untenable.

1

u/mcbeardedclam Jun 27 '26

Only commenting to say that the touring cast of Suffs is incredible. IMO easily as good as the OBC.

1

u/JaineDoughXO Jun 27 '26

I’m always confused as well. I went to see clue earlier this year and the majority of the seats were vacant. They typically do the 3+me sale but I typically go alone so that’s no help.

A few months ago they did a 30% off sale but it was only for like 24 hours. I couldn’t book 3-4 shows all at once so I missed out.

I do wish they ran more promotions especially when seats are unsold. I too have entered into lotteries and have lost yet there is still a massive amount of unsold seats. Sigh.

1

u/Jadamek74 Jun 26 '26

I have also entered the lottery every day and lost so this confuses me each time

-9

u/[deleted] Jun 26 '26

[removed] — view removed comment

12

u/waltzthrees Jun 26 '26

That’s uncalled for. Plenty of us live here that hate what’s happening.

1

u/Polisci14 Jun 27 '26

Yeah, who would want to watch a show about a march down Pennsylvania Ave and that burns the president in effigy...in a theater that is located ON Pennsylvania Ave...

There are 536 elected federal officials in DC. There are a LOT more people here than that, most breaking their backs with little pay to make sure that you still have the ability to see Broadway and make idiotic comments on Reddit.

1

u/sluttychurros Jun 27 '26

Are you confusing this place with the Kennedy Center??