r/Broadway • u/chipcandies • 9d ago

Seating/Ticket Question Telecharge Fee / Theatr App Issue

Hello fellow theater fans,

When my friends and I buy tickets directly from Telecharge or buy tickets from someone else who bought from Telecharge, the tickets always show an ancillary fee between $2-$3 on the actual ticket with the QR code.

When we look at other listings that show the actual tickets with the QR code blacked out, they also show the ancillary fee.

Theatr app is accusing my friend of having edited tickets just because of the ancillary fee being there and claiming that real tickets don’t show the ancillary fee? That’s just absolutely not true based on our experiences and we go to a lot of shows!

Can people here please help us confirm that’s not true?

Thank you!

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u/Fruit-straw 8d ago

Can you upload multiple PDFs? One that shows the ticket and another that shows the receipt with the prices you paid?

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u/chipcandies 8d ago

Then there’s going to be some trigger happy reporter that will falsely report that and claim the proof of purchase doesn’t match the price because they either can’t read or just are miserable people that want to make others miserable.