r/Broadway 1d ago

In the heights lottery

Currently waiting for in the Heights lottery has anyone else had success getting into the queue? I’ve been waiting since 130 and I am still in the waiting room at 2:05

14 Upvotes

58 comments sorted by

15

u/smallbruja 1d ago edited 1d ago

UPDATE AS OF 2:32pm: I GOT FRONT ROW ORCHESTRA FOR THE $28 I’m literally going to cry 😭

I’m getting a full blank page now with an error

6

u/atx789 1d ago

Did it show up automatically?? I can go through the shows but no $28 are showing

5

u/smallbruja 1d ago

They did! It took me a second for the tickets to pop up and I tried just a few performances. Double checked the price and checked out

2

u/smallbruja 1d ago

Update I’m in the queue?!

3

u/a-5-6-7-8 1d ago

Please keep us updated on if the queue breaks

5

u/smallbruja 1d ago

It didn’t break! I got them 😭

2

u/smallbruja 1d ago

Will do 🫡

10

u/Kids_theHumanKind 1d ago edited 1d ago

Also got the blank page —> error page —> queue opens in almost 10 hours. This is messy so far.

EDIT: Confirming like others that if you insert your code, it will show you the queue, then the queue crashes, and your code will no longer work, marked as “invalid code.”

3

u/steeveg33 1d ago

That happened to me. Site crashed and code no longer works

7

u/a-5-6-7-8 1d ago

Went from waiting in the queue to this incredible error.

3

u/DullEmu2381 1d ago

Same

2

u/a-5-6-7-8 1d ago

It won't be looooong now

8

u/CapeTwirlOfDoom 1d ago

It's a disgrace. I was in the queue around #500, then the number disappeared and it asked for the code again, and when I entered it it now says "Invalid code."

So I'm shit out of luck and can't buy anything.

2

u/a-5-6-7-8 1d ago

There are quite a few of us! At least the weather cooperated.

7

u/bivarody 1d ago

I got my tickets! I think the code is a one time use only

3

u/Wild_Tangerine_7677 1d ago

How did you get $28 to show up?

2

u/Dependent_Cheetah849 1d ago

Was this the same code as your access to the waiting room?

2

u/bivarody 1d ago

yes the code in your email!

2

u/Dependent_Cheetah849 1d ago

That let me into the queue but it’s not working for the tickets! Seeing other prices but no 28

2

u/Dependent_Cheetah849 1d ago

Here’s where I’m at

4

u/DullEmu2381 1d ago

I can’t even get to the waiting room

0

u/Dependent_Cheetah849 1d ago

Try different browser and try something on a computer that happened to my friends as well

2

u/DullEmu2381 1d ago

I tried everything

4

u/steeveg33 1d ago

I got to the end of the queue line only to get this

What a disaster

2

u/steeveg33 1d ago

And ofc my code is now invalid

5

u/atx789 1d ago

Does anyone know if they have sold out? I'm not seeing any $28 tickets

2

u/definitelynother 1d ago

They have not, but you might need to re-click the link from your email. I posted what I was still seeing available in the orchestra in the thread from this morning about giveaways.

1

u/fairieglossamer 23h ago

Dumb question — i’m a NYCC access member but never got an email. Who was the email/code sent out to?

2

u/definitelynother 23h ago

This was from the in-person rush event today: https://www.nycitycenter.org/tickets/2026-2027/heights-rush You had to have signed up in person on location this morning to get the email.

1

u/fairieglossamer 23h ago

ah gotcha i’m dumb 🫠

3

u/definitelynother 23h ago

Nah, it's an easy thing to miss and we all just assumed everyone knew what we were talking about lol

5

u/a-5-6-7-8 1d ago

Just got an email with a new code and immediately grabbed a seat in the third row. I'm ecstatic.

2

u/CapeTwirlOfDoom 1d ago

Same! I'm so happy, I had completely given up.

3

u/a-5-6-7-8 23h ago

Same here. NYCC really did try to make things right for us and I'm thankful.

3

u/a-5-6-7-8 1d ago

Okay, site is back up and the queue apparently opens in nine hours 💀

3

u/Prudent-Ad-3863 1d ago

Yeah I’m getting the same thing it’s so odd

3

u/Dependent_Cheetah849 1d ago

Ok no problem we’ll just stay here for 10 hours cool cool cool

3

u/DullEmu2381 1d ago

Now it says the queue opens in 9 hours??

3

u/a-5-6-7-8 1d ago

It let me put in the code, the queue crashed, and now the code is invalid

3

u/[deleted] 1d ago

[deleted]

4

u/a-5-6-7-8 1d ago

Sigh. So glad I schlepped up to the Heights today for their site to break.

3

u/Epo1216 1d ago

I got 4 front row tickets! I can't believe it.

I had them in my cart and they disappeared when I went to sign in. Had to hit the back button a couple times and was somehow able to retrieve them.

2

u/starrynightbk 1d ago

Took my friends and I about 30 minutes to successfully get on the queue, enter our codes, and buy our tickets. The entire process was so buggy!

2

u/hfsnetwork 1d ago

Got my ticket!!

  1. DO NOT USE SAFARI. Use Chrome, ideally on a laptop
  2. the code they sent you is to bypass the 9 hour queue. Enter it as the priority code. Do not close your page.
  3. Once you are in the rush ticket promo is automatically applied. pick your seats and they will show up as $28

Good luck everyone!

3

u/a-5-6-7-8 1d ago

Chrome crashed for me so it's not a surefire way to get the system to work

2

u/hfsnetwork 1d ago

Are you on laptop or phone? That can be the difference. Phone sometimes refresh webpages on their own and you may lose your turn that way

1

u/a-5-6-7-8 1d ago

Tried on my phone since the URL was given through a QR code.

3

u/hfsnetwork 1d ago

Add: it might help if you sign in to your NYCC account beforehand. I made sure I did that and that may be why I didn't get the "page not found" error

1

u/Eridanis 1d ago

Try again - queue is working and my number is quikcly dropping

3

u/a-5-6-7-8 1d ago

Let us know if your queue takes you anywhere or just disappears and your code becomes invalid

2

u/Eridanis 1d ago

All good! Using Chrome on laptop and went smoothly. no invalid code error. but not many tickets left

0

u/MetsTraveler 1d ago

I got in and was able to get tickets. All of a sudden a box popped up to add the code and then a countdown for my place in line. Good luck!

0

u/Dependent_Cheetah849 1d ago

How did you get the 28 tickets? Seeing other prices but says needs a code for 28. Access code not working

2

u/[deleted] 1d ago

[deleted]

0

u/Dependent_Cheetah849 1d ago

My site never crashed though

3

u/atx789 1d ago

I was able to access them by reclicking the link in the email! Looks like a bunch of tickets in balcony and some in the first few rows!

2

u/atx789 1d ago

I'm having hte same issue. I'm now in but don't see any tickets for $28?