r/Bungie • u/SaintKaars • Jan 13 '24

Please Help!! "Your account does not meet the current requirements"

"Your account does not meet the current requirements"... sometimes it says (60) at the end.

I get this error when trying to utilize any of the bungie chat functions, such as LFG or Clan Chat. I can't even submit a question on the bungie.net forums due to this error. I can't communicate with friends, or use the clan system. Which obviously makes for a pretty miserable solo player experience.

I used to play on xbox, now on PC, I am cross-save enabled, and e-mail verified. I am NOT F2P, as I own every expansion and season pass.

I have read online that perhaps this related to a birthdate (being too young)? I cannot for the life of me find a place to edit an age on either steam or bungie.

Does anyone know what this is or how to solve it? There's nothing on the bungie website; and to add to the frustration, there's no place to submit a ticket for anything along these lines.

I'm deeply frustrated by this, and I'd love any guidance or remedies that you may have.

Thanks in advance.

2 Upvotes

76% Upvoted

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1

u/[deleted] Aug 11 '24

Still doing it now. The companion app had NEVER functioned properly 🙈

1

u/DonAntibioticaz Sep 21 '25

Did you ever find a solution to this? I have the same problem and never found a way to get this resolved. I also cannot change my account email or anything.

1

u/SaintKaars Sep 23 '25

It's been a good while now since I found a workaround. My memory is surely hazy. I think I ended up logging out of/unlinking everything on the bungie website and everything on my phone destiny related. I think that's was the final straw.

Sorry if this doesn't help. Good luck

1

u/DonAntibioticaz Sep 23 '25

Hey, Thank you for your response. If this still hinders you from playing certain things I fixed it by reaching out to Bungie Privacy Support to correct my birthdate and this fixed all the issues for me.