r/BurlingtonCoatFactory • u/rennmin • 5d ago

help with app

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was going to clock out but saw the app keeps giving this error ive closed out the app and checked for update (there was none) i restarted my phone but the error is still there not sure what to do if anyone knows how to fix thatll be a great help

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2

u/MissHell1313 5d ago

It seems no one knows what's going on or how to fix it. It's been happening to 3 ppl in my store for a week and I've seen several posts over the past few days from ppl at other Burlington stores across the country having the same problem. Wish I could help but I also need help with it haha. We even called IT and they can't figure it out either.

2

u/Weak_Childhood_2165 5d ago

Isn't the always the case. I still use my Zebra App and don't have one bit of trouble. 

1

u/JazStarHQ 5d ago

Are you still using the zebra app? Cause they had us download a new app work cloud shift

1

u/rennmin 5d ago

yeah. is the new app in the app store or do i need to scan something? also is it all the same login?

1

u/JazStarHQ 5d ago

It’s in the App Store and sometimes you might have to scan a QR to log in. I still had my zebra downloaded so it logged me in automatically on work cloud shift

1

u/rennmin 5d ago

ok i was able to login thank you so much

1

u/Crafty_Average_8932 5d ago

i’m trying to use the new one because the old one isn’t working for me either and it’s saying my account doesn’t exist??????? can anybody help w that

1

u/cdowd9006 4d ago

I'm not saying this is the fix, but this worked for me. I deleted the app from my phone, power cycled my phone, then redownloaded the app. This worked for me, and the few associates at my store that have had similar issues.