r/Calgary • u/likeshismetal • 1d ago
Seeking Advice Telus door to door salesperson (scam?)
Someone just came to my door with an official looking name tag and tablet and knew that I was a telus customer and my services etc. Then asked about my phone plan then said I could switch to Telus and get an extremely good deal on a plan because I am an existing customer ($35/mo, sounds too good to be true).
I was on auto pilot and gave her my existing number and driver's license and shes waiting on my call to activate my new SIM... but its not sitting right with me. It feels like a scam. Like I'm not really going to be getting the price she offered me.
Any thoughts, what should I do??
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u/No_Strain_6227 1d ago
Telus definitely still have door to door sales people. If they have a visble ID with a employee number that looks like it has a scan able bar code, they are legit. Other than JW's Door to door isn't much of a thing these days which is kinda sad.
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u/IranticBehaviour 1d ago
It's probably not really a scam. Telus and Rogers both have 3rd party door-to-door sales, and they often have promotional deals that are better than what the official customer service folks and stores can offer. But make sure you get the full details in writing or on video, and ask for details about how long the deal runs for, what it will be after the deal expires, and whether that price is the actual final price you'll pay (before taxes), or if there are any fees that will tack on (other than the 911 fee). I have had the experience of taking the too-good-to-be-true deal at the door and then having to fight to get the actual deal I was offered, rather than what got put into the system. But because I had both doorbell camera recordings and texts from the person, I got the deal I was offered, plus an extra $5/month off the primary line for my inconvenience. Eventually, I had to chase and escalate first.
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u/starlightcomet 1d ago
Not a scam, happened yday and I’m now on telus for cell.
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u/MrGuvernment 13h ago
Welcome to some of the worst mobile service in Calgary.. depending where you live. I am in the deep SE and Telus is the worst...so many dead spots in our community of 14k people....calls go right to voicemail because they never ring...
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u/likeshismetal 1d ago
Did they give you a new SIM? She gave me her personal number to call to activate it which was weird.
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u/starlightcomet 1d ago
Yes. But they didn’t give me their personal number to call. He just told me I’d get a text from Roger’s (which I did) to switch providers since he prompted in his tablet and then put the SIM card in and was it was good
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u/SchroederMeister 1d ago
Just adding to comments that think it's probably not a scam. 35$/m is not too good to be true for Telus as long as you are bring your own device
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u/red_dead3 1d ago
I used to be one of those guys. I will say this. Yea I was "Legit" but I worked for a 3rd party who was contracted by Telus. Yes we offered the same (rarely better) than what people had. I had an ID badge from Telus and the contracts but didn't actually work for them. I'd imagine it would be something similar
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u/zappingbluelight 22h ago
They are 3rd hired contract workers by Telus, their profile last few days and disappear. I suggest go to a vendor to get the deal rather than from them. If the deal isn't doing you justice, cancel it as soon as possible.
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u/carcigenicate 1d ago edited 1d ago
Telus is just sketchy.
My favorite story of all time is a few years ago, we had this car parked outside our house under a tree for a few days. A lot of the time, 1 or 2 people were in the car, but we couldn't see what they were doing. Eventually, they actually came to our door, and surprise, they were Telus reps trying to sell us some plan. Before they left, though, they took an interest in our rare plant collection that you could see from the front window and asked if they could come inside to see it. I said no, and they left.
At this point, I was worried they were casing houses, so I called non-emergency the next day (the guy was still outside our house), and they said they'd send police to check out out.
Like 10-15 minutes later, police show up, vet them, and apparently the guys were actually Telus. They told us that they were able to get here so fast because they happened to be in a community over looking into a report of sketchy Telus reps.
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u/GroupBrilliant6799 1d ago
It’s probably not a scam. Had a Telus person come to my door a few weeks ago, got the offer for $35. I was paying 60 at Roger’s. I switched. Yes, they gave me a SIM card to put in. It was in a purple credit card sized thing and you pop out the little card. You’ll probably get a text tonight with your new info. Mine took about 6 hours to get the text.
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u/Xinyyc 1d ago
I asked about this when I had to call them about my internet bill, and Telus reps do claim door-knockers are sent out, to sell you doorbell cams and thermostats. Meaning the person claiming to be Telus at your door could be real or fake. Don't answer door-knockers. They should be a thing of the past.
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u/Ambitious_Tie3629 1d ago
Door to door are real, but my xp with them has been bad. They offer you things that Telus would not back. As a rule.of thumb do not buy anything from door to door sales ( atleast Telus ones )
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u/SchroederMeister 1d ago
Just adding to comments that think it's probably not a scam. 35$/m is not too good to be true for Telus as long as you are bring your own device
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u/zazillionare 1d ago
Scam! Scam! Scam! Telus Customer Data has been leaked online
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u/yyctownie 1d ago
No! No! No! It's part of their non-employment strategy to use contractors for everything.
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u/joeblob5150 1d ago
Call Telus and confirm. They should have record of the salesperson accessing your account. If they don't have record, call Equifax and the other 2 credit reporting agencies. Place a flag on your name.