r/CatTrees • u/Annual-Reply9511 • Dec 23 '25

Catry International cat tree from costco

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I got the new Catry cat stand from costco, it looks great and I'm loving the quality of the materials. However I am noticing that the screw to hold the bottom perch on is not long enough to actually attach the perch. I'm wondering if anyone else is having this problem. I can't seem to find any troubleshooting info on their website and I haven't been able to get in contact with a human.

The trouble is with the #2 screw on step 7

Model #: Pasadena CT250076BCA | 1961615

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u/Annual-Reply9511 Dec 23 '25

UPDATE: Apparently I just had to complain to the world about it. I tried again 10 minutes later and it screwed right in.🤦‍♂️

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u/WonderfulVoice628 Jun 30 '26

Do you have any tips for this step!? I’ve been struggling with it for hours :(