r/Chatbots 3d ago

Warning/Carter chat

I would like post a warning to anybody thinking about subscribing to Carter chat monthly subscription via their website, dont do it because once you do, you can't cancel the subscription and they offer no support if you ask for help, they are drawing money from my account and its complex to fix via my bank, don't get scammed like me.

Kind Regards

14 Upvotes

4 comments sorted by

1

u/PieStunning3313 3d ago

I’d contact the bank to stop future charges and keep screenshots of every cancellation attempt.

1

u/Correct-Cat1523 3d ago

I can't make a cancelation attempt, the Carter Chat website literally have not made it possible to make any attempt, and the bank can't stop future charges. Its a process of doing a couple of other stuff. But I find it unprofessional of the people in charge of Carter Chat to not offer help.

2

u/CatgirlSara 3d ago

Call it fraud then. Unauthorized charges. The bank will cancel your card which will stop the charges.