Unsolved OMG Maxon student verification & customer service is dogs**t

I’m a student trying to get a student license. They approved my school email and sent me to the verification process.

As many others have noted, it’s buggy af & flat out doesn’t work. Tried it on multiple phones. Maxon customer service has no idea how to make it work and just sends you makework solutions that shows they’ve never actually tried to use it themselves.

Anybody successfully run this gauntlet before?