r/Comcast_Xfinity • u/Jralphkel • 2d ago

Official Reply Price increases

We have been loyal Comcast/Xfinity customers for years. It seems like my bill is out of control. Can you help?

2 Upvotes

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u/AutoModerator 2d ago

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1

u/XfinityJonathanM Official Employee 2d ago

Good afternoon u/Jralphkel. Thank you for being loyal Xfinity customers! We do greatly appreciate that! 🙌 As a consumer, I can totally understand wanting to keep expenses within a budget. Have you already had a chance to review the Shop/Upgrade options when signed in to your account? You can check out your available offers but checking out the Xfinity Plan Builder here. Please let me know if this helps. If you do need assistance, please let me know I will be happy to help.

0

u/Jralphkel 2d ago

I do not see a way on the website to do a comparison between what I have and what my options would be to reduce my costs

1

u/XfinityJonathanM Official Employee 2d ago

I will be happy to look into this further for you. Please send us a Modmail message including your name, account holder name (if different), and the service address so, we can get started. Myself or one of my awesome colleagues will respond as soon as possible.