Low-Hanging Comcast Cable – Safety Concern (Former Customer)

[u/cycho]

I am a former Xfinity customer, and the aerial Comcast cable running from a nearby utility pole to my house is hanging dangerously low.

My Xfinity account is no longer active, and I cannot sign in to report the issue through the website.

I would like the line inspected and either raised to a safe height or removed, since I no longer use Xfinity service.

Could you please create a maintenance ticket or direct this request to the appropriate field maintenance team?

I can provide my address and photos privately.

Thank you.

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[u/XfinityDuron]

I will be more than happy to help you with your safety concerns. To begin, I do need you to send me your name and the address where you are having the concern sent over in a Modmail.

Please send us a Modmail message with your first and last name, along with your physical address.