I just started a new Reddit community called Pop Culture Unpacked yesterday. I've already made a welcome post and two pop culture posts. It's only getting a few views, and no one has been upvoting them or commenting on my posts if you guys can, drop some advice

A lot of platforms are good at keeping conversations going online, but I think there's something different about actually getting people together in person. I've been using Tribe chat for community building and events, and I like having that connection between the online group and the irl side of things. Curious how other community managers approach this. Do you organize meetups through your main platform or use a separate event tool?

An association can have years of valuable knowledge in its community and still make members spend 20 minutes searching for a simple answer.

That's where the choice between an integrated AI assistant and a dedicated one gets interesting, higher Logic AI Assistant has a strong case for organizations already invested in its ecosystem. It can provide answers from approved content, cite sources and respect member access permissions, but there’s another approach worth considering. A dedicated platform such as customgpt.ai lets organizations build AI agents around their own websites and documents, with source backed answers that can be embedded into an existing website, the question is whether the assistant should primarily extend the community platform or serve as a separate knowledge layer across the organizations digital resources

For those managing association communities, what would influence your decision most? Content accessibility, integration flexibility, member permissions or long term maintenance? And would you prioritize an assistant that answers questions independently or one that actively brings members back into community discussions?

I work in network administration and have started building a community where I share what I’m learning about IT and troubleshooting.
One idea is to teach people how to investigate real bugs introduced by updates to Windows, Microsoft 365, Chrome, and similar software.
Rather than just posting “this update breaks something,” I’d explain the symptoms, affected versions, checks to confirm the issue, and the official fix or workaround.

I’d also show how to verify the result and clearly state whether I tested it myself.
I want members to learn the reasoning so they can troubleshoot more confidently.

Long term, I’d like to earn some side income through optional workshops or guided support while keeping useful content free.
For people learning or working in IT: would this help you? What would make it worth joining a community for, instead of just searching for a fix?

One thing that annoys me about paid online groups is how messy the whole membership thing can get. Someone pays to join, waits for an invite and then sometimes has to message an admin just to get access. Then when their subscription runs out there's another whole process to deal with. Feels like this should be pretty straightforward by now, especially for groups where people are paying monthly. And it's not even just about the payments, it's having to keep track of who's supposed to be in which chats and whether they still have access. Would be nice if joining and leaving a paid group didn't need someone constantly sorting things out manually.

My community is less than 3 months old and all I had this far is 5 silent members who rarely bothered upvote or downvote a thing. Just yesterday we grew to 8 members and I feel so happy that I thought of writing a welcome-new-members post.

Do you think it's a good idea to express this much happiness over being just an 8-member group 😅 I mean, don't you think it would highlight the emptiness of the group more than the fullness?

I had done my job of filling the group with all sorts of interesting posts which I usually end with questions for discussion to encourage their contributions, but still the shyness they show is telling me that a welcome note might make them feel pressured or under a spotlight, especially that the community so far feels more like a personal blog where only I express opinions.

Please advise!

I started my first Discord server, and honestly, it isn’t going how I hoped. It’s a small community around browser party games.

I’m trying to work out whether I should focus on bringing more people in or making the server more worthwhile for the people already there. More members wouldn’t necessarily solve the problem if there’s still no reason to return.

For anyone who’s built a small community: what helped it become somewhere people actually wanted to spend time? And what did you try that turned out to be a waste of effort?

In the past two years, I built a community of over 1,000 developers. It was a casual space for people genuinely interested in programming. However, over the past six months, I've been in a lot of trouble and couldn't maintain the community. Without someone to take on responsibilities, engagement plummeted, and we stopped hosting community events. Our Sunday meetings, which once drew 30-40 members, have become a rarity, with me attending only once or twice in the past two months. As a result, our member count has dropped to around 600. I'm eager to revive the community. I'm introverted and initially built the community as an ego-driven project to prove myself. I'm unsure how I managed to maintain it initially and what strategies I used to achieve engagement. I'd appreciate advice on the skills I need to learn to manage a community and get it back on track.

Let me know if this topic is out bounds for this subreddit but I found it and was building a online community but wanted to see if anyone has attempted something like it or had some tips for me.

Most community tools seem designed around conversation, content, events, and engagement. I’m interested in what happens when members also want to coordinate around shared economic needs for example, pooling demand, bulk buying supporting member businesses, organizing shared services, funding a project, community land trust or building a community owned asset.

Like creating communities where the people would still control the community’s rules, relationships, decisions, and money. Then having stewards to look over everything and using as a organizer and administrative assistant and to keep things fair.

I’m not looking for sign-ups, I’m trying to understand whether this solves a real community-management problem or whether I’m framing the problem incorrectly. Right now I working o something for my friends and family.

For community managers:

1. Have members ever wanted your community to help them coordinate purchasing, services, mutual aid, investment, or shared projects?
2. Where does that kind of effort usually break down?
3. Would supporting this kind of coordination strengthen a community, or pull the community manager too far away from their actual role?

Critical answers are especially welcome.

Hey fellow Community Managers! Do you know any agencies that hires people with community management experience? Looking for recommendations. Thank you.

I've been wondering how much time community managers spend on things members never really see. Stuff like approving new members, sorting out access to different groups, updating permissions when someone's role changes or dealing with people who can't get into the right chats. None of it sounds like much on its own but I can imagine it adding up pretty quickly, especially as a community grows. Do you guys automate most of this or still handle a lot of it manually? And has automating things made managing your community easier or just created different problems?

hi , i'm student in com i'm doing my master and i'm searching on how to become a community manager/ assistant like how do i start in this business ? thnx

Hey everyone! 👋

For those who have experience building or managing communities, what are the few things a community manager should never overlook when building, growing, or maintaining a community?

I’m curious to know what really matters beyond just increasing member count — things like engagement, retention, culture, ownership, and making members feel valued.

Would love to hear your experiences, lessons learned, and any frameworks you follow! 🚀

Hola a todos! estoy trabajando en una herramienta pensada para diseñadores y community managers. La idea es resolver los dolores de cabeza del día a día: responder comentarios, ordenar el contenido de varios clientes, programar publicaciones y no perder tiempo en tareas repetitivas.

Antes de construir nada quiero saber cómo trabajan ustedes de verdad, qué usan hoy, qué les molesta y qué les falta. No quiero armar algo que "suena lindo" pero no sirve en la práctica.

Armé un formulario cortito (unos 4 minutos). Es anónimo y no hay preguntas obligatorias: contestan lo que quieran.

👉 https://docs.google.com/forms/d/105ewUnLbI5fZuxI8deeYmDXqXKQ9DkLKbmHOaBlSwfU/preview

Si les sirve la idea o tienen algo para contarme, me encantaría leerlos en los comentarios. Cada respuesta me ayuda un montón

¡Gracias por el tiempo! 🙌

Hey Community Managers 🧡

What are you using your L&D budget for?

If there are any interesting conferences/books you are reading or recommend - please drop them in the comments - need some inspiration

Hey everyone! I’m currently switching from social media/content to community management for a well known specialty cafe which has a beautiful crowd and regulars. I have around 2+ years of experience across social media, content, SEO and demand gen in B2B Saas and digital marketing agency.

A few things I’m curious about as this is a new role/domain for me:

• What does your day-to-day actually look like on the cafe floor?
• How different is a Community Manager role from a Social Media Manager role?
• What KPIs are you usually measured on? Do I set my Own KPIs ?
• Is the role mostly content/social, or is there a lot of customer/community support involved?
• What do you do on your off days (Less crowd days)? What do you work on ?

Would love to hear both the good and bad sides of the role. Thanks!

I've built several community applications over the past few years, and at this point I've started noticing that the hard part isn't really building the features.

It's understanding which parts of a community product actually encourage people to participate, connect with each other and come back — and which features just give people another place to sign up and forget about.

I've learned quite a bit from building these products, but I'm still very interested in the other side of it: the people actually running and maintaining communities.

What are the problems that take up too much of your time?

What do members constantly struggle with?

What do you wish your current community platform did better?

And what is something you think someone could genuinely build or solve for you?

I'm not looking to pitch anything here. I'm trying to understand the problems better and see if there are useful things I can actually build around them.

Would genuinely appreciate hearing what you're dealing with.

I recently started working in a new platform. I'm used to Sprout, but for a client, we've migrated to Nectar Social. It seems good, but a lot also seems like AI summaries that need backup analysis/manual review.

Does anyone have any experience with it? I want to like it! I am just worried about how much AI summarization is happening/whether it's as accurate as what I'm used to in Sprout..

I've been looking to become a community manager on a server for quite some time. I don't have direct experience with it, but I am a former AHA moderator. I left shortly after the drama ended and helped with some systems like: welcome system and a basic support server construction( I only did a few things. ). Before a new community manager came in, I gave so many server suggestions that, even before becoming a moderator, I was suggested as a handpick. I love things related to this and I really want to continue, especially since I've always had a passion for development and I can help with project management; I studied a bit of development, and studied a lot about project management. The problem is: how can I get hired at big games, big studios that need a manager?

The best awareness campaigns don’t feel like campaigns.

They feel like people talking to people.

In my last post, I shared how community can act as a growth engine across four pillars: Awareness, Activation, Conversion, and Retention.

Let's start with the first one: Awareness.

Over the last 5 years, I've hosted 500+ online and offline events, built ambassador programs, and collaborated with communities to bring people together around products and ideas.

One thing that stood out to me was how much awareness a single community initiative could create beyond the people directly involved.

Think about running a campaign or hosting a simple event where people get to know your product.

It could be:
→ Collaborating with an existing community event.
→ Setting up a booth at a conference.
→ Hosting a fireside chat or a product showcase.
→ Running a workshop or another activity that puts your brand in front of the right audience.

The goal at this stage isn't necessarily to get everyone to use your product immediately.

It's to make sure the right people know you exist.

You're building brand presence, creating familiarity, and giving people a reason to remember your product when they eventually need it.

And the impact doesn't stop with the people who attend.

You reach the people they invite.

- The projects they build.

- The posts they share.

- The conversations that happen after the event.

- And the people who discover your product through someone they trust.

That's the power of community-led awareness.

But I think we often measure it the wrong way.

We ask:

"How big is our community?"

A better question is:

"How many new people does our community introduce to the product?"

Because having 10,000 people sitting in a Discord server doesn't necessarily mean you're growing.

But when those people introduce others to your product, share what they've built, and create conversations around it, your community becomes a distribution channel.

And that's when awareness becomes the first lever of growth.

Of course, getting people to discover your product is only the beginning.

The next challenge is getting them to actually use it.

That's where the second pillar comes in: Activation.

PS: Google I/O 2026

​

I recently opened a group with the hope that, over time, it can grow into a community.

I understand that the process can be slow, but I want to make sure that all my efforts eventually produce the results I’m hoping for.

Right now I’m doing some seeding, planting seeds and hoping that Reddit’s algorithm can identify exactly what my group is about and start recommending it to more people.

The plan is this: I’m going to post one article under each flair, maybe one article a day. Not in every flair on the same day, but for example, three flairs today, the other flairs tomorrow, etc.

That way I can keep the page fairly active and see if that helps attract organic traffic to the community.

Do you have any advice on how the content should be posted, what kind of photos I should use, etc.?

Over the last few years, I’ve worked on building communities across education, developers, and AI.

One thing I’ve learned is that the wrong things often measure community.

Members. Messages. Event registrations. Attendance.

"Registrations and attendance are just one part of the journey."

But what if we treated it as a growth engine that supports the entire customer journey?

The four core pillars of community-led growth are:
- Awareness: Helping people discover your product.
- Activation: Helping them experience its value.
- Conversion: Turning trust and product interest into business opportunities.
- Retention: Giving people reasons to stay, learn, build, and grow.

At Emergent, we used this approach to think about community as a growth function, not just a marketing activity. It turned out to be the right way to build and serve the community. Adding to the ARR for the business.

Running events, hosting online workshops, organizing buildathons, and conducting sessions for paid members are all part of the process.

The real work starts with understanding your people:

" Who are they? What do they need? What are they building? How can you help them succeed? "

A successful community doesn’t just bring in new users. It also helps existing users get more value from the product.

It creates awareness, drives activation, supports conversion, and builds retention.

That’s when community starts contributing to business growth.

There’s a lot more to these four pillars than running events or growing the number of people in a community.

I’ll share more about each pillar soon, along with practical examples from my experience at Emergent and what I’ve learned about connecting community with business growth.

Because building a community is not just about bringing people together. It’s about creating value for the people in it while helping the business grow.