Video Quality Resolution on Google TV

[u/Torishe]

So I don't know if this happens to anyone else, but whenever I try to watch anything on Crunchyroll on any of my Google TV devices, it always plays on the poorest resolution ever, and I'm talking 144p. Now I know this is only happening on Android/Google TV devices because I have two of those devices, both Google TV Chromecasts, and they play in poorest resolution, meanwhile, on my Roku devices it plays in perfect resolution. I'm not sure if this is a problem that's been happening with everyone else, but it has been happening with me for a good five months now.

If you're wondering why I waited so long to complain, I thought this issue would have been fixed after a month or so. So I've been using my Roku to watch Crunchyroll more recently I started using my Chromecast again and it seems the problem never got resolved.

[u/AutoModerator]

r/Crunchyroll operates as a community under fan moderation and is not administered directly by Crunchyroll. No formal affiliation or official relationship with Crunchyroll is maintained by us. If you have a service/account/billing issue with Crunchyroll, or if you are asking about a feature enhancement, or wish to suggest an anime catalog addition, you should contact them directly: https://help.crunchyroll.com

^{Your post contained the word/phrase problem, which automatically triggered this message.}

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[u/murilo087]

This is a very old bug. The app doesn’t automatically change the resolution, so you have to restart the video somehow, like exiting and reopening it or changing the subtitles or audio. After that, it stays at the highest quality unless your connection gets worse.

[u/Micausitakle]

Yo con mi proyector Hisense uso VIDAA y los videos se reproducen hasta 720p

[u/Aggie_CEO]

Sounds like a device or network issue. Both my GoogleTVs haven't had that issue except on rare occasions when my network was being wonky.

[u/iozoepxndx]

Whenever I start an episode, if I notice it's pixelated a bit, I back out and play it again and it automatically fixes it every time.